The InterContinental Kansas City at the Plaza

AAA Inspector Rating
8.7
Very Good
87 Guest Ratings
401 Ward Pkwy
Kansas City, MO 64112- Map It
Photos
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AAA Inspector Notes
Located in a fashionable shopping district with upscale cafes and restaurants, this hotel offers spacious rooms and upgraded services and amenities. Smoke free premises. 366 units. 6-12 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Wornall Rd; in Country Club Plaza. 401 Ward Pkwy 64112.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet (fee), wireless Internet, safes.
Sports & Recreation
sauna, steamroom, health club.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 87 guests
Showing reviews 1 - 5 of 50
8.8
Kandace
Excellent
solo traveller
09-19-2016
Pros: Upgraded to suite on arrival. Fantastic room service! Food very tasty, great presentation and very fast. Friendly, helpful staff. Amazing view from my room!
Cons: Needed some updating. Carpet appeared rather worn, dirty. No towel rack near bath sink so had to leave towel on counter. Only one trash basket. Some of the furniture was quite worn, sagging upholstery on chair. Air conditioner switch not working and had to call for assistance (although they responded very quickly.) Bed was not that great for cost of this hotel.
6.3
Mark
Pleasant
young couple
09-08-2016
Pros: It's obviously a very nice hotel in a great location. The lobby is very nice.
Cons: While the outside and lobby are nice, the rooms need renovation. The fridge didn't work either. It was clean but eh, in regard to the room, I've stayed in nicer Holiday Inns. Also, the hotel double booked me for some reason and, instead of immediately saying they'll fix it and not charge me, the concierge person told me that she needs to talk to her manager about what happened and investigate it before she can say that I won't be charged. In other words, she indirectly called me a liar. While they fixed the problem and didn't charge me, I am still pretty insulted. I will not be returning.
10.0
David
Exceptional
young couple
09-04-2016
Pros: Everything was great!!
Cons:
10.0
Walter
Exceptional
Traveling as Couple
08-19-2016
Pros: Staff very attentive. Fantastic location.
Cons:
5.4
Tasneem
Fair
family with older children
08-18-2016
Pros: Excellent Location next to Country Club Plaza
Cons: Service - particularly front desk was terrible. The rooms were not very clean.
Showing reviews 1 - 5 of 50