The Westin Kansas City at Crown Center

AAA Inspector Rating
8.7
Excellent
143 Guest Ratings
1 E Pershing Rd
Kansas City, MO 64108- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Connected to the Crown Center shopping complex, this expansive hotel's lobby is highlighted by a large waterfall and open walkways. Rooms are spacious; some offer nice city views. Smoke free premises. 724 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.5 mi s. 1 E Pershing Rd 64108.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, tennis, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 1 mi.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 143 guests
Showing reviews 1 - 5 of 50
6.3
Josh
Pleasant
young couple
09-18-2016
Pros: Bed was comfortable, hotel lobby was nice
Cons: The charge for the bottled water in the room. Noise between rooms. No complimentary breakfast. Had to pay for parking at hotel. For as much as I paid for the room, expected it to be much nicer.
7.1
Heidi
Good
young couple
09-13-2016
Pros: I loved the location.
Cons: Had to pay for wifi. Big sore spot for me. Pool and hot tub were super unclean. Soupy. Puke green with foam. The rooms were dated.
6.7
Pamela
Pleasant
young couple
09-08-2016
Pros:
Cons: The stay was fine but I will never book thru booking.com again charged us full price for4 night stay...booked over a month in advance and didn't get the rooms we paid for..read the small print folks...they can even send you to a different location if they want...no more booking.com...ever
8.0
Verified Hotel Guest
Very Good
Group Traveler
08-23-2016
Pros: Staff was very friendly and helpful, and the entryway and waterfall were very nice! The room was clean and pretty nice! A few minor updates could be used, but overall the room was pretty good.
Cons: Nothing that I really didn't like, but a few minor upgrades could be made to the room.
9.6
Douglas
Exceptional
review category group of friends
08-23-2016
Pros: I stay there quite often for business. Excellent place and excellent staff! I did forget to stop and get my receipt the morning that we left, would it be possible to get that emailed to me?
Cons:
Showing reviews 1 - 5 of 50