The Westin Kansas City at Crown Center

AAA Inspector Rating
8.7
Very Good
200 Guest Ratings
1 E Pershing Rd
Kansas City, MO 64108- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.1
Public Areas4.1
AAA Inspector Notes
Connected to the Crown Center shopping complex, this expansive hotel's lobby is highlighted by a large waterfall and open walkways. Rooms are spacious; some offer nice city views. Smoke free premises. 724 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.5 mi s. 1 E Pershing Rd 64108.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, tennis, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 1 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 200 guests
Showing reviews 1 - 5 of 50
3.0
Brett
Poor
Solo Traveler
06-23-2017
Pros: The bed was comfortable.
Cons: The staff was not friendly. Just a bunch of people who don't want to be at work. The hotel is not worth the price paid. The offer said there was free internet, there was no free internet. The AC didn't work properly.
8.0
Verified Hotel Guest
Very Good
06-23-2017
Pros: Location
Cons: We had to pay for parking and additional taxes which were not explained at check in.
6.0
Kris
Pleasant
Traveling as Couple
06-23-2017
Pros: Location
Cons: The door men led me astray a few times. All seemed really busy and overwhelmed.
10.0
Scott
Exceptional
Traveling as Couple
06-23-2017
Pros: Room service was polite, staff was friendly.
Cons: Pool area needed to be cleaned, still had leaves from the fall it seemed. AC in room took long to cool down. Both issues not big enough to warrant a knock in rating. Still top notch facility
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Cleanliness, staff was friendly and helpful. Great location.
Cons: Put us in a loud location, right by an ice machine.
Showing reviews 1 - 5 of 50