The Westin Kansas City at Crown Center

AAA Inspector Rating
8.7
Very Good
200 Guest Ratings
1 E Pershing Rd
Kansas City, MO 64108- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.1
Public Areas4.1
AAA Inspector Notes
Connected to the Crown Center shopping complex, this expansive hotel's lobby is highlighted by a large waterfall and open walkways. Rooms are spacious; some offer nice city views. Smoke free premises. 724 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.5 mi s. 1 E Pershing Rd 64108.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, tennis, health club, massage.
Guest Services
valet laundry, boarding pass kiosk, room service, area transportation-within 1 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 200 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: This was our first visit to this hotel for many years. Amazed at the transformation, cleanliness and friendly staff! Wonderful experience. We will be back.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room was spacious and clean.
Cons: Arrived an hour after the 3 o'clock check in time and were told our room was not ready and they couldn't give us an estimate when it would be. Also, we were not told parking would be $17 dollars a night!! Not what I would expect from this kind of hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great hotel with excellent service! Great location, walking distance to lots of attractions!
Cons: Room service was outrageously expensive, not much of a complaint considering there are plenty of restaurants in Crown Center.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location is amazing! Great staff. Fun things to do
Cons: Paying for parking
8.0
Anonymous
Very Good
08-11-2017
Pros: The location
Cons: The room that we were put in, we're different from the other people that booked other ways. Our room was outdated. Not satisfied
Showing reviews 1 - 5 of 50