Guest rooms feature huge desks, good-size chairs and plush beds, and the stylish lobby bar is a favored spot to meet or socialize. The hotel's convention space is usually busy.
Smoke free premises. 327 units. 11 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 206 guests
Showing reviews 1 - 5 of 50
8.8
Brian
Excellent
family with young children
04-17-2018
Fabulous
Pros: Fresh cookies upon entering the hotel
Cons: Pool towels were never available when you needed one
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Location, indoor pool/hot tub, great dinning
Cons: Had to close the pool for unexpected cleaning.
10.0
Devalson
Exceptional
04-13-2018
Pros: Great location friendly staff
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Location
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: I loved the greeting and the free cookie although I'm Vegan and gave it away it was refreshing to have great hospitality. They accomidated my King bed request and it was a clean hotel and clean room. The room was spacious and very comfortable bed.
Cons: It was confusing to find
10.0
Tierra
Exceptional
Family with Young Children
04-13-2018
Pros: It was beautiful.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The room was nice and clean. Staff was friendly. Excellent experience
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Very nice staff checked us in. Gave us a nice quiet room.
Cons: Everything was great!
10.0
Ted
Exceptional
04-13-2018
Pros: Clean. Convenient.
Cons:
7.0
Douglas
Good
Solo Traveler
04-13-2018
Pros: Central location near where I wanted to be; staff helped relocate me to a less noisy room; everything mostly worked as anticipated; room had mini-fridge
Cons: There are no restaurants or convenience stores within walking distance; the room doors are noisy when being closed and cause the walls to shake; there isn't any weatherstripping around the doors to block noise in the hallway from entering room
10.0
John
Exceptional
Traveling as Couple
04-13-2018
Pros: Comfort of room and pool/Spa
Cons:
2.0
Billy
Poor
Group Traveler
04-13-2018
Pros: The California Okies were great. Other than that did not like hotel
Cons: Over crowded. Pool area really bad
10.0
Kathryn
Exceptional
Family with Teens
04-13-2018
Pros: It was very clean and the beds were amazing.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: location, refrigerator in room, overall nice room, friendly staff & love the chocolate chip cookies!
Cons: A/C worked but had not been converted to thermostat on wall....could not turn off fan. Long line for check in probably needed another attendant but staff friendly & not a real problem.
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
04-13-2018
Pros: Cleanliness
Cons:
9.0
Aubrey
Wonderful
Business Traveler
04-13-2018
Pros: Staff
Cons: I had roaches in my room on the computer desk
1.0
Tanya
Very Poor
Traveling as Couple
04-13-2018
Pros: Nothing really. Expected better to be affiliated with the Hilton
Cons: The elevator smelled like urine. Shower curtain rod was broken. Ceilings showed signs of water leakage that was patched up. No complimentary breakfast. Gave other means to pay and they still charged my room. Food was extremely cold.
8.0
Verified Hotel Guest
Very Good
Group Traveler
04-13-2018
Pros: Hotel was clean, staff was friendly.
Cons: The room didn't have a radio in it! Only a tiny clock/alarm the shape of a cube.
4.0
Derek
Disappointing
Group Traveler
04-13-2018
Pros:
Cons: Cleanliness for a Doubletree was less than stellar. Shower heads sprayed everywhere. Hot water was either available or not. Asked to have the rooms not cleaned, and posted the privacy sign, but one room was cleaned anyway. Toiletries were missing (stolen)
2.0
Sam
Poor
Traveling as Couple
04-13-2018
Pros: Easy to find and get to, pool hours were good
Cons: Where to begin, when we first walked into our room the first thing we noticed is that the tv was not working which was disappointing, and I go to sit down at the desk and I can't pull the office chair out because it is missing a wheel!!!
10.0
Jessica
Exceptional
Family with Young Children
04-13-2018
Pros: The hotel was very clean and the kids enjoyed the indoor pool!
Cons: We didn't have a microwave in our room but did have a mini fridge. The rooms weren't really child/toddler friendly.
9.0
Jane
Wonderful
Traveling as Couple
04-13-2018
Pros: Clean and large rooms. Nice lobby and restaurant. Friendly staff and great cookies at check-in!
Cons: For large room the cadenza was too close to beds. Husband tripped over bed at night and hit his eye on the sharp edge of cadenza requiring 6 stitches. Not a good start to the holidays:(
1.0
Marat
Very Poor
Group Traveler
04-13-2018
Pros: Location and cookies
Cons: Front door in lobby broken , restaurant in hotel close, closed door in room broken , dresser door in room broken and no ropes to going to the pool.
10.0
Robert
Exceptional
04-13-2018
Pros: Everything! The bar was exceptional. Crafty beers on tap. Nice atmosphere for doing paperwork or picking up leads!
Cons: Nothing! Perfect for flying out the next morning.
5.0
Leon
Fair
Traveling as Couple
04-13-2018
Pros: Location and free coffee
Cons: Packed with teenage boys running through the hallways late into the night and putting trash through the halls
10.0
David
Exceptional
Business Traveler
04-13-2018
Pros: Met expectations (actually, it exceeded them)
Cons: nothing
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Location, PRice
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: Location
Cons: No
10.0
Tim
Exceptional
Traveling as Couple
04-13-2018
Pros:
Cons: Would have loved top have a microwave in room other than that it was great
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: I thought the setup was perfect for our infant son to be able to sit at the desk out of the way.
Cons: The trash cans were extremely small and the lights in the bathroom were filled with dust and other trash.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Have half and half coffee creamer in room.
Cons: House keeping staff needs training. Should not knock at door at 9 in the morning when "do not disturb" sign is on door. Room is not well kept with broken rail of closet door making it very difficult to open and close. Bathroom had slippery stuff on floor.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Great customer service!! Cookies are delicious :) Indoor pool is nice. Rooms were clean. Refrigerator in room.
Cons: No microwave anywhere in hotel except staff area, I hated asking to use theirs, would've been nice if they had them in the rooms or at least the dining area. Air in rooms had a cover that rattled a bit, luckily we had a sound machine to help drown it out
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Warm cookies upon check in
Cons: Put me in a handicap room. Shower water runs onto bathroom floor
10.0
Wendy
Exceptional
Solo Traveler
04-13-2018
Pros: Very friendly and accommodating staff
Cons: Absolutely loved it
10.0
Darick
Exceptional
Family with Teens
04-13-2018
Pros: Staff was extraordinarily friendly. Rooms were very clean. Definitely would stay here again!
Cons:
10.0
Joseph
Exceptional
Traveling as Couple
04-13-2018
Pros: Location was great for our needs
Cons: No
3.0
Verified Hotel Guest
Poor
Family with Young Children
04-13-2018
Pros: The location
Cons: The restaurant was really expensive for breakfast. After calling to confirm we had 2 beds we checked in with only 1 bed and a couch for 2 adults and 2 kids. Not happy at all about that.
8.0
Kelly
Very Good
Family with Young Children
04-13-2018
Pros: The staff was excellent. Friendly and helpful with co CERN's. Willing to help with special requests. I especially at the front desk.
Cons: The AC system needs improvement. Both rooms were different. We had little control over temperature in either room.
8.0
Thomas
Very Good
Business Traveler
04-13-2018
Pros: The cookies
Cons: Resteraunt Staff was rude.
10.0
Suzanne
Exceptional
Family with Teens
04-13-2018
Pros: We arrived around 11:30 pm and asked for late check out. The girl at the front desk was very friendly, and accommodated our request. The rooms were spacious and clean, and we were very pleased with the quality of this hotel.
Cons: Nothing negative to say about this hotel.
9.0
Izell
Wonderful
Traveling as Couple
04-13-2018
Pros: I liked the location. It was only 15 to 20 minutes from the places I need to get to.
Cons: Not really. I was satisfied with this hotel.
10.0
Andrea
Exceptional
Traveling as Couple
04-13-2018
Pros: Great staff, great atmosphere, comfortable room!
Cons: No...everything was great!
10.0
Michael
Exceptional
Traveling as Couple
04-13-2018
Pros: comfortable beds. very good AC. WiFi work nicely
Cons:
5.0
Verified Hotel Guest
Fair
Group Traveler
04-13-2018
Pros: We were able to check in early and the girl that came to fix the safe that was not working was very very nice and she picks the one in my daughter and son-in-law's room because it wasn't working either
Cons: The bathtub was not clean,the carpets were nasty,try to go down and swim in the pool on the Saturday night we were there there were kids in there no supervision taking over the whole pool jumping splashing my granddaughter could not enjoy the poolðŸ˜â€
10.0
Danielle
Exceptional
Family with Teens
04-13-2018
Pros: The overall hotel was great we didn't have any complaints.
Cons: No
4.0
Verified Hotel Guest
Disappointing
Business Traveler
04-13-2018
Pros: Cookie upon check-in.
Cons: My sink drain was clogged. Room #404. The check-in clerk, could not find my reservation, despite me handing him my phone with my COMPLETE set of information, including name and confirmation number.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Very good quality. It was what I expected.
Cons: Not really.
8.0
Verified Hotel Guest
Very Good
Business Traveler
04-13-2018
Pros: The elevators were very quiet and fast without any whiplash feeling. The beds were comfortable and not brick hard.
Cons: The carpet was wet in front of the air unit and I had to ask again for a handicap room.
8.0
Bradley
Very Good
Traveling as Couple
04-13-2018
Pros: Very nice and mostly updated
Cons: Beds were okay but seemed like they were due to be updated. Toilet ran
6.0
Deborah
Pleasant
04-13-2018
Pros: The front desk staff was really nice. I explained my situation to the lady ams she allowed me to check in at noon. I was thankful and grateful for that.
Cons: The rooms are nasty. The doorsu can see the dirt on scuff marks on walls and stain in carpet.
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