Guest rooms feature huge desks, good-size chairs and plush beds, and the stylish lobby bar is a favored spot to meet or socialize. The hotel's convention space is usually busy.
Smoke free premises. 327 units. 11 stories, interior corridors. Accessibility (Call).
I-270 exit 16A (Page Ave), just e, then 0.4 mi s on Concourse Dr, just w on Lackland Rd, then just w. 1973 Craigshire Rd 63146.
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Eco Certification
The Missouri Certified Green Program recognizes lodging establishments that are committed to being environmentally sustainable in the local community.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee). Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
10.0
Crystal
Exceptional
review category group of friends
09-21-2016
Pros: Loved the beds :)
Cons: When we stayed the whole floor was full of kids on a trip who was pretty loud ...
10.0
Abdulaziz
Exceptional
family with young children
09-14-2016
Pros: Coool
Cons: Nothing
7.9
Jason
Good
family with young children
09-06-2016
Pros:
Cons: Hot tub was cold and low on water.
7.5
Arjan
Good
review category group of friends
09-03-2016
Pros: Its ok
Cons: Food
6.7
Kyra
Pleasant
review category group of friends
08-24-2016
Pros: The hotel was really nice and clean looked just like the photos
Cons: It says here on booking.com the check in age is 18 but when I arrived to the hotel was told it was 21 I am 20 years old so this caused some issues and delayed me which I wasn't happy with.
8.3
Blake
Very Good
young couple
08-17-2016
Pros: The warm cookies on the way
Cons:
9.2
Debra
Wonderful
review category group of friends
08-15-2016
Pros: everything, beds, lobby, view
Cons: n/a
10.0
Scott
Exceptional
family with young children
08-15-2016
Pros: We liked everything. This was our favorite hotel out of the four way stayed at during our trip.
Cons: Nothing.
6.7
Jonathan
Pleasant
solo traveller
08-11-2016
Pros: no ac in the room....too tired to complain..fell asleep but im sure they would have tried to do something about it.
Cons: two big family reuinions staying there.
7.0
Lauren
Good
Traveling as Couple
08-09-2016
Pros: cookies upon checkin.
Cons: loud. bed was hard. staff nice but not very welcoming.
5.0
Verified Hotel Guest
Fair
Family with Young Children
08-04-2016
Pros: The room size was nice. Our room was clean and smelled fresh. Our room was by the ice machine/vending area which concerned me but it was fairly quite.
Cons: The shower was horrible, couldn't get hot water at all. Ice machine on our floor didn't work the 2 days we stayed. The bed was not comfortable, pillows were flat. AC unit was extremely loud and the fan never shut off.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
08-01-2016
Pros: Clean, quiet and near several freeways and interstates.
Cons: When I ordered the room, I got it because of the free breakfast. No breakfast was included and fruit and eggs was not worth $15 to buy.
9.2
Family
Wonderful
family with young children
07-28-2016
Pros: The beds were a really good size and we all slept really comfortably. Pillows were super comfortable!
Cons: The linens in the room did seem to be a bit moist. Not sure if it was from the heat and air going up and down, but that definitely made me very nervous to lay our family on.
10.0
Leranda
Exceptional
young couple
07-26-2016
Pros: Very accommodating
Cons:
7.1
Jimmie
Good
mature couple
07-26-2016
Pros:
Cons: No free breakfast
10.0
Beverly
Exceptional
mature couple
07-20-2016
Pros: couldn't have asked for a better stay
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-18-2016
Pros: location, refrigerator in room, overall nice room, friendly staff & love the chocolate chip cookies!
Cons: A/C worked but had not been converted to thermostat on wall....could not turn off fan. Long line for check in probably needed another attendant but staff friendly & not a real problem.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
07-16-2016
Pros: The front desk representative, India, was great.
Cons: Room wasn't properly cleaned after the previous guests stayed. Food in fridge, trash on floor, hair in tub, sticky streaks on fridge & credenza, stains on sheets & towels, mold on shower curtain. Side table was broken, hidden by a chair. Not impressed.
10.0
Kathryn
Exceptional
Family with Teens
07-15-2016
Pros: It was very clean and the beds were amazing.
Cons:
2.0
Billy
Poor
Group Traveler
07-12-2016
Pros: The California Okies were great. Other than that did not like hotel
Cons: Over crowded. Pool area really bad
7.0
Woong
Good
Family with Young Children
07-06-2016
Pros: Clean room, chocolate cookie
Cons: The pool water was really dirty.
9.0
Kelly
Wonderful
Business Traveler
07-02-2016
Pros: Loved the location and nice lobby
Cons:
10.0
Vicki
Exceptional
Family with Teens
06-29-2016
Pros: The staff were amazing. Great location. Very clean and quiet.
Cons:
9.2
Crystal
Wonderful
family with young children
06-29-2016
Pros: Cookies. Super comfortable bed and lots of room space.
Cons: Bathroom was arranged a little awkwardly and closet was small. Room keys were not keyed properly and door locks were difficult to figure out. Had to leave my 15 year old daughter and my luggage in hall and go back down 7 floors to get new keys. Was very inconvenient and annoying.
7.1
W
Good
family with older children
06-28-2016
Pros:
Cons: We were miss led by booking.com which led us to believe that our family of 5 could be accommodated in one room. After arriving the hotel staff informed us that we could not have a roll-in bed - which forced us to take a second room. So our bill was nearly twice as high as what we expected.
6.3
Jon
Pleasant
family with older children
06-27-2016
Pros:
Cons: I booked this place based on the Hilton name, the room pictures, and the sale price. Turns out the room wasn't worth the sale price and looked little like the photos. The room smelled musty, had a wall-mounted A/C unit, 2 of 3 lights in the bathroom didn't work and the shower handle was broken. Maybe the modern bathroom photos were from another Hilton since this one wasn't even close. Very disappointed.
7.5
Julia
Good
family with older children
06-22-2016
Pros: The evening check in staff was exceptionally personable and polite.
Cons: Room had minor bath housekeeping issue. Since 4 visitors, 4 coffee packs in room would have been nice.
10.0
Anonymous
Exceptional
family with older children
06-21-2016
Pros: Staff was great! Had a confusion with my booking (had conformation for 2 rooms, but only had one on the books) they handled it like a pro! Even got our rooms right by each other! And the cookie were amazing!!! We will stay again!!And Thank you, for having clean rooms with good beds!!!
Cons: Couldn't say I didn't like one thing about our stay!!! Everyone was kind and professional!!!
10.0
Ted
Exceptional
06-20-2016
Pros: Clean. Convenient.
Cons:
7.5
Garry
Good
solo traveller
06-15-2016
Pros: The clean rooms
Cons:
8.3
Ryan
Very Good
young couple
06-09-2016
Pros: Beautiful view and quiet room. Pool was heated, but spa was lukewarm and full of kids.
Cons: We were not offered a breakfast package for the King Suite.
10.0
Mary
Exceptional
family with older children
06-08-2016
Pros: All staff was very attentive to any needs or questions.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-02-2016
Pros: The room was nice and clean. Staff was friendly. Excellent experience
Cons:
10.0
Tierra
Exceptional
Family with Young Children
06-01-2016
Pros: It was beautiful.
Cons:
9.0
Clara
Wonderful
Family with Teens
05-23-2016
Pros: Very nice indoor pool and hot tub. The cookies we got at check in were awesome! Staff were very accomodating.
Cons: There were several hairs left between the sheets of one of the beds. However, housekeeping came right away to change the bedding and apologized.
9.0
Richard
Wonderful
Traveling as Couple
05-17-2016
Pros: This hotel was very nicely decorated. when walking into the lobby the first thing you notice is the updated lobby. The front desk staff was super nice and very helpful. Beds were comfortable and the room was clean.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-12-2016
Pros: I loved the greeting and the free cookie although I'm Vegan and gave it away it was refreshing to have great hospitality. They accomidated my King bed request and it was a clean hotel and clean room. The room was spacious and very comfortable bed.
Cons: It was confusing to find
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-04-2016
Pros: Location
Cons:
7.0
Verified Hotel Guest
Good
Group Traveler
05-03-2016
Pros: The front desk staff was nice and polite. My room was easy to access and clean. Front desk offers chocolate chip walnut cookies for free.
Cons: Large crack in the bathroom floor and no exhaust in the bathroom either. No microwave in the room.
7.9
Bree73
Good
mature couple
04-25-2016
Pros: The beds were comfortable. The room spacious.
Cons: Noise level. Could hear the traffic from the highway and the other guests coming back from the onsite bar. Breakfast was expensive.
10.0
Devalson
Exceptional
04-20-2016
Pros: Great location friendly staff
Cons:
10.0
Clarice
Exceptional
mature couple
04-19-2016
Pros: Very nice and clean. The staff was great.
Cons:
10.0
Christi
Exceptional
04-13-2016
Pros: I thoroughly enjoyed my stay. The room was comfortable, navigating the hotel couldn't have been easier and the parking was a orimary factor. Free Internet would be the cherry on a dekicious cake.
Cons: No free Internet. But ib the other hand, I had my phone for necessary access and it foeced me to rest.
10.0
James
Exceptional
family with older children
04-13-2016
Pros: The complimentary cookies were delicious. The staff was friendly, the hotel was clean, & the location was great.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-12-2016
Pros: Location, indoor pool/hot tub, great dinning
Cons: Had to close the pool for unexpected cleaning.
9.0
Verified Hotel Guest
Wonderful
04-06-2016
Pros: Clean, great location, friendly staff
Cons: Lots of soccer teams staying in the hotel and cookies were always gone.
8.3
Amanda
Very Good
family with young children
04-05-2016
Pros: It's nice and very comfortable
Cons: A high priced hotel makes u pay for breakfast. I couldn't afford $13 for 2 pancakes
9.2
Forrest
Wonderful
family with young children
03-26-2016
Pros: the cookies and the bodywash products and the staff and the pool and the generous check out time and the speed of check in
Cons:
6.7
Angela
Pleasant
family with young children
03-23-2016
Pros: Staff was great. Check in and out was quick. Room was clean.
Cons: The pool was not a pleasant experience for our family due to the lack of rules or parental supervision. Very disappointed with that area.
10.0
Wendy
Exceptional
mature couple
03-22-2016
Pros: We enjoyed the atmosphere of the restaurant.
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