Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms are modern and neatly decorated, plus they are equipped for any length of stay, ranging from one day to multiple months. The saltwater pool makes for an excellent spot to relax. Smart TVs are a great added feature to the hotel's nicely appointed rooms.
Smoke free premises. 110 units, some two bedrooms, efficiencies and kitchens. 5 stories, interior corridors. Accessibility (Call).
Pros: The breakfast was wonderful and the staff were great. WE will be staying here again and will recommend.
Cons: The location was ok.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very friendly, helpful staff. Very nice to have a cafe on site, as we were tired f rt I'm travelling in the rain.
Cons: Not enough staff in cafe, but lady there was nice. She had to be waitress, bartender, and chef. Not a good combo.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked everything!
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The bed was comfortable and the breakfast elaborate. The staff were very friendly. The breakfast room had plenty of room to move and choose items and the seating was comfortable. The walk-in closet in the room was over-the-top amazing.
Cons: Although there were placards stating that hanging up our towels would indicate we wanted to reuse (& save water) the staff replaced them anyway. The dishwasher in our room was run by staff with only one glass in it! I would like paper cups in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great rooms. Even the sofa bed was comfortable.
Cons:
8.8
Anonymous
Excellent
08-22-2017
Fabulous
Pros: It was well maintained and easy to get to.
Cons: The bed was uncomfortable
10.0
Anonymous
Exceptional
08-15-2017
Exceptional
Pros: Wonderful place to stay....friendly staff...
Cons:
10.0
Anonymous
Exceptional
06-25-2017
Exceptional
Pros: Well maintained
Cons:
10.0
Anonymous
Exceptional
05-15-2017
Great hotel!
Pros: Bed was comfortable & room was clean. Staff was very helpful too. Great location if visiting students at MSU.
Cons:
6.7
Anonymous
Pleasant
05-14-2017
Pleasant
Pros: I like my eggs over easy. Bed was comfortable but too big.
Cons: no comment
8.8
Anonymous
Excellent
04-19-2017
Great place to stay in...
Pros: I liked the conveince to the hospital.
Cons: No oven in the room to do baking.
10.0
Anonymous
Exceptional
04-11-2017
Exceptional
Pros: The eggs were good and the bed was great!
Cons: a jacuzzi
9.6
Anonymous
Exceptional
02-21-2017
Excellent
Pros: Room was very clean. beds were comfortable.
Cons: Free breakfast could of had more variety. Scrambled eggs every day was the only choice. How about bacon instead of sausage, how about omelets for a change.
2.5
Anonymous
Poor
02-12-2017
Overcharged and flooded
Pros: The breakfast
Cons: The fact that the sink in the bathroom was plugged and private hairs floated up and some black stuff they tried to make it better by giving me a free drink and a well drink at that they over charged me $25
8.3
Anonymous
Very Good
02-07-2017
Very good
Pros:
Cons: Studio was small for the price
10.0
Anonymous
Exceptional
02-06-2017
Pleasant
Pros: For us the location,staff the cozy atmosphere.
Cons: The breakfast, and the drink selections in the lounge.
10.0
Anonymous
Exceptional
01-29-2017
Best hotel
Pros: We loved everything about the hotel.
Cons:
10.0
Anonymous
Exceptional
01-15-2017
Another excellent stay
Pros: I truly would recommend that family and friends stay at this hotel. Friendly and courteous service, clean and glamorous surroundings, and located in a prestine location. This will be my hotel of choice each and every time that I stay in Springfield.
Cons:
10.0
Anonymous
Exceptional
01-12-2017
My stay was one of...
Pros: Not only did I stay at his hotel and simply loved, loved, loved it a week ago, but I just booked it again for this coming weekend. The staff, cleanliness, comfort, and location were ideal for everything I needed.
Cons: Some children, possibly their parents were not present, in another room were screaming and banging on furniture around midnight until...
Did not inform the staff since it was not immediately next to my room. Maybe I should have.
10.0
Anonymous
Exceptional
01-06-2017
I would recommend this hotel...
Pros: the pool the rooms where very cool and very comfortable
Cons: Had to leave very nice place to stay will stay in the future as well
10.0
Anonymous
Exceptional
01-04-2017
Best hotel to stay in.
Pros: More than I expected. Friendly staff. Most complete room. Like home away from home.
Cons: Breakfast was ok but things could have been arranged better with perhaps more offerings. Especially fruit and there was a lack of staff keeping up with replacing food.
9.6
Anonymous
Exceptional
12-13-2016
Very nice accommodations
Pros: Very good service and the breakfast was wonderful.
Cons: Nothing
8.3
Anonymous
Very Good
12-12-2016
Very good
Pros: super clean and friendly
Cons: pillows are terrible. they decided not to do full breakfast on a Sunday so there was very little food offered. We were told full breakfast the night before.
10.0
Anonymous
Exceptional
11-01-2016
Exceptional
Pros: Nice and roomy
Cons: College kids were next to us...kept us up til 1 am on the first night
7.5
Anonymous
Good
10-13-2016
Good
Pros: Loved the set up with multiple bedrooms, pull out bed, full breakfast, bar. Cute decor. Good price
Cons: Indoor Pool was cold
10.0
Anonymous
Exceptional
09-29-2016
A 5
Pros: I loved that our room, and Restroom were clean and very orderly! Also, the cleaning came and cleaned up and had plenty of clean linen and toiletries.
In addition, the breakfast staff...was incredible!!! The extra time and effort taken to just make up the large fruit waters, was fabulous! It's takes time to place all that fruit in those water containers so that it's appealing to the eyes as well as pallet. Overall, it was by far one of my better experiences. Thank you, so much again!!!! I will stay here again!
Cons: Nothing really, except maybe the smell of the dogs in the elevator? But, that was quickly gone!
10.0
Anonymous
Exceptional
09-27-2016
Exceptional
Pros: Professional staff
Cons: Food and drink menu needs to b a bit broader same soup for 4 days in a row no variety
9.6
Anonymous
Exceptional
09-27-2016
Exceptional
Pros: Great location. Clean and comfortable
Cons: A little pricey
10.0
Anonymous
Exceptional
09-16-2016
I would highly recommend staying...
Pros: Staff was very courteous. Room was immaculate. Bed was extremely comfortable.
Cons: The only thing I can complain about was the bathroom was small. Other than that it was exceptional!
9.6
Anonymous
Exceptional
09-04-2016
Love!!!!!
Pros: This hotel was beyond comfortable! It was nice and clean with all the amenities! Would definitely go back!
Cons:
10.0
Anonymous
Exceptional
09-01-2016
Exceptional
Pros: Felt welcome and I liked the comfort.
Cons:
7.1
Anonymous
Good
08-21-2016
Except for a clogged sink,...
Pros: Breakfast provided and nice pool area.
Cons: We had to brush our teeth at the kitchenette sink. The bathroom drain was plugged and wasn't fixed.
10.0
Anonymous
Exceptional
08-09-2016
What a great place to...
Pros: The breakfast which was included in the price was amazing!!
Cons: Nothing, it was excellent.
10.0
Anonymous
Exceptional
06-24-2016
Good clean Hotel..
Pros: great hotel
Cons: nothing
10.0
Anonymous
Exceptional
06-13-2016
Exceptional
Pros: Great location with friendly staff. Breakfast was very good and lived the saltwater pool. Would recommend to all my friends and family.
Cons:
7.9
Anonymous
Good
03-22-2016
Good
Pros: Breakfast was great and the hotel has an overall contemporary feel with the décor.
Cons: Would have been nice to have a full length mirror in the room. A little bit hard to sleep with sounds of emergency vehicles since the hotel is located next to a hospital.
7.5
Anonymous
Good
03-14-2016
Good
Pros: Just in town for one night. We were just looking for a quiet kid free evening and this was perfect for us. We went to the local Brewery and food was excellent.
Cons: Not a whole lot of night life but we weren't really looking for that so it wasn't a problem for us.
9.6
Anonymous
Exceptional
02-21-2016
Exceptional
Pros:
Cons: The breakfast wasn't too much to speak on. But it was complimentary so who's going to complain.
10.0
Anonymous
Exceptional
02-17-2016
Friendly staff
Pros: They allow dogs
Cons: The bed was a little to firm and the pillows a little lumpy but over all a great place to stay
10.0
Anonymous
Exceptional
01-26-2016
Exceptional
Pros: Better breakfast
Cons:
10.0
Anonymous
Exceptional
01-14-2016
Exceptional
Pros: I enjoyed every aspect of it.
Cons:
10.0
Anonymous
Exceptional
12-18-2015
Excellent stay at Towneplace.
Pros: Very nice stay relaxing and enjoyable. Staff was professional, and pleasant. Really was a blessing to have and comfortable home away from home while at Mercy Hospital with family.
Cons:
10.0
Anonymous
Exceptional
11-05-2015
A great place to stay...
Pros: The facilities, location and breakfast were great but the staff was what made my stay fantastic. A big Texas thank you to them.
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