Best Western Plus The Charles Hotel

AAA Inspector Rating
8.7
Very Good
166 Guest Ratings
1425 S 5th St
St. Charles, MO 63301- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.1
AAA Inspector Notes
This older hotel's guest rooms have been nicely updated with comfortable bedding and stylish décor. Rooms with two queen beds have a small task table with seating for two. If you require more room for the family to spread out, ask about a one-bedroom suite. A family-friendly restaurant is located next door, and the Ameristar Casino and the attractions of downtown are a short distance away. Smoke free premises. 133 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 229B (5th St N), just n, then w. 1425 S 5th St 63301.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 166 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
10-21-2015
All in all the hotel...
Pros: The desk staff were very friendly.
Cons: Housekeepers threw out my waters and juice I had in a bucket of ice.
10.0
Anonymous
Exceptional
10-07-2015
Exceptional
Pros: Friendliness and helpfulness of the staff. Manager Ed Sosa was outstanding helping us with our needs.
Cons:
5.0
Anonymous
Fair
10-05-2015
so disappointed
Pros:
Cons: I way overpaid.. Hotel was not in the historic district. The hotel had a shuttle service but not available. My room had dirty carpet and a tiny bathroom.
7.1
Anonymous
Good
09-21-2015
reservations
Pros: The staff at the desk was very helpful and attentive to our needs.
Cons: Room cleanliness was poor. They did not keep up with stocking the breakfast bar. Smokers lined up out side the entrance, leaving no choice but to walk through a wall of smoke to get to the parking lot.
8.3
Anonymous
Very Good
09-18-2015
Hotel Staff is very pleasent...
Pros: The location to St. Charles main street and easy access to the Interstate.
Cons: The smoking area is too close to the entrance. Found myself walking through a wall of smokers to enter the building. This occurred 3 out 6 days.
Showing reviews 1 - 5 of 50