Hilton-St. Louis Downtown at the Arch

AAA Inspector Rating
8.7
Excellent
258 Guest Ratings
400 Olive St
St. Louis, MO 63102- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.7
Bath3.5
Public Areas3.6
ARATED
AAA Inspector Notes
In the Merchants Laclede Building, a former bank, this hotel's lobby shows off its turn-of-the-19th-century ambience, yet the elegant guest rooms are all modern in the way of comfort. Check out the business center and gift shop to see the bank vault's original doors. Some upgraded suites have jacuzzi tubs. Smoke free premises. 195 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Jct 4th St. 400 Olive St 63102.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 258 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was near a lot of attractions.
Cons: The parking garage the hotel used was to small and we had problems using our key card 90% of the time entering and exiting the parking garage.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was clean.
Cons: The house keepers awoke us both days by knocking on the door really early. I don't like that they stop serving coffee so early in the morning.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Outstanding staff-especially evening checkin staff.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: There was and still is an incorrect charge on our bill from the gift shop of $8.50 charged to our room. I have called billing and accounting twice and have not received an acknowledgement or answer. I find this unacceptable for a Hilton.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I went to park my car early and when I informed them I was in the garage I was able to check in early. That was great. Then I received a welcome text ...telling me if I need anything I could text. Loved that!
Cons: Honestly, nothing...it was a wonderful experience.
Showing reviews 1 - 5 of 50