Marriott St. Louis Grand

AAA Inspector Rating
8.7
Very Good
185 Guest Ratings
800 Washington Ave
St. Louis, MO 63101- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
This impressive upscale hotel occupies a historic building in the heart of downtown. The spacious guest rooms have ample closets and a sleek décor style with updated smart TVs. A grab and go store off the lobby offers a variety of sandwiches, salads, and beverages for those guests who are limited on time. Smoke free premises. 917 units. 21 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct N Broadway, just w; jct 8th St. Across from America's Center Convention Complex. 800 Washington Ave 63101.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk, rental car service.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 185 guests
Showing reviews 1 - 5 of 50
8.3
Jeannine
Very Good
family with young children
09-16-2016
Pros: Beautiful hotel, nice rooms
Cons: At this price, wifi should be free. Bar staff was rude and overwhelmed at end of night when concert let out and they had to shut down kitchen early. Very unprofessional and there was no food to be had anywhere downtown. Went to bed hungry. Kitchen or bar food should be available until 2:00a.m. for downtown hotel.
10.0
Audreyunna
Exceptional
young couple
09-16-2016
Pros: The bed was literally like a cloud and the location was perfect for my occasion. I only had to walk 500 feet to get to the BEYONCE concert.
Cons: I did not like the fact that there was no microwave in the hotel, so it forced me to spend more money on food. I also would have like to have a free continental breakfast.
9.2
Bridgett
Wonderful
review category group of friends
09-15-2016
Pros: Liked the location, we were there for a concert and didn't have to worry about where to go and parking. Lots of attractions, shipping and eating nearby. It was good. Staff was nice, beds were soft, overall the hotel itself was great!
Cons: It just happen to be a lot going on this particular weekend, wedding, concert and baseball game. We were told we could park in the garage for $16 a night and come and go as we please. We were provided with a Marriott parking garage pass. After a trip to the mall we ran into traffic right outside the Marriott on Washington, we waiting for an hour and a half just to enter the hotel. It was 4ish pm which is check in time so I guess that why. Once we finally made it to the garage, the parking attendant told us the garage was full. We were very confused, remember we are being charged to park. We would not take no for an answer so he allowed us to park there anyways. However after the concert we encountered this again, it was late so we drove away from downtown to get something to eat. When we came back we were told no parking available...again. We ultimately had to park on the street, however my credit card was charged $20 for parking. What happened to the $16 fee? Also, we were awakened at 5am by an alarm and had to evacuate the hotel. We were staying on the 17th floor, it was a long and scary walk down al those flights of stairs. After about 5 of waiting outside we saw people going back in, so we did too. Now I'm glad nothing bad really happened and we were able to enter the hotel and go back to sleep, but it was frightening enough to be awakened this way. However, we never got an explanation of what happened. We did see a fire truck, so it must have been a false alarm. But an explanation would have been nice! Lastly, the items in the Pantry were way overpriced!!!
8.8
Roneisha
Excellent
young couple
09-15-2016
Pros:
Cons: The key scan on our door had not been working properly. I went to the front desk twice to have different keys made thinking my phone or something was deactivating.
9.6
Dalinda
Exceptional
young couple
09-15-2016
Pros: All the staff was very nice and helpful. Was very busy when we arrived was a lot going on. There was a ball game and a big concert going on that night and everything was handled very well!!! Will definitely stay again
Cons:
Showing reviews 1 - 5 of 50