Adjacent to the highway, this hotel is great for business guests; rooms have a good amount of space, comfortable chairs and big desks. The lobby bar and expanded business center are lovely amenities.
Smoke free premises. 123 units. 4 stories, interior corridors. Accessibility (Call).
Pros: NEW FACILITY, STAFF VERY HELPFUL, EASY ACCESS TO INTERSTATE. EASY DRIVE (NOT RUSH HOUR) TO DOWNTOWN, ROAD SYSTEMS VERY GOOD. RESTAURANTS ON THE "THE HILL" WERE EASILY ACCESSIBLE. CAME TO ST. LOUIS FOR A WEDDING, THIS HOTEL WAS CENTRALLY LOCATED.
Cons: ROAD NOISE CAME IN THRU THE AIR-CONDITIONING, AND THE MATTRESS WAS A LITTLE TO FIRM FOR MY TASTE, BUT THAT'S MY PROBLEM.
Pros: I enjoyed everything. And everything was really clean and the were very nice
Cons: The bathroom was a little dated. But it was still clean
Pros: The room was clean, tidy and comfortable, apart the external noise. Staff was very kind.
Cons: The room was noisy due to the highway. For breakfast there was a Starbucks in the hotel, with no bread, no fruit.
Cons: Wasn't a microwave in the room.
family with young children
Pros: The bistro and decor of hotel and the rooms
Cons: Smell of bathroom was like sewage
Pros: The room was very nice, clean and the bed was very comfortable.
Cons: It was listed that the hotel had a bar and a restaurant. Actually it was more like a Starbucks counter with an expanded menu that also served alcohol. There were 3 stools at the counter. That was considered the bar. This counter was also where you could get your morning coffee and breakfast. The food wasn't bad, and the servers were pleasant but it was a far cry from a bar and/ or a restaurant.
Pros: The hotel was very clean and in good location. Staff was friendly.
Cons: I was charged a $99.00 fee on my card for something no one at the hotel could seem to explain. Then I was charged a $60.00 deposit for "accessorial" items that I was not advised I would be charged when I checked in and I never used anything at the hotel for them to even charge me to begin with. I'm glad I had that extra amount on my card or I would have been penniless the whole trip. I still have not been refunded the monies to my account. Very quick to take the money out but it takes days to refund it. The bed was as hard as a rock. We both woke up with back pain.
Pros: Staff was super friendly and helpful.
family with older children
Pros: Location easy to find
Very Clean and Comfortable
Staff was friendly and helpful.
Cons: No extra bed available. Was told there were none on site but online told there would be one.
Pros: Bed was very comfortable and room very spacious
Pros: The bed
Pros: I liked the responsiveness of the staff; especially Elliott, he was great! I was traveling with my disabled father in a wheelchair and requested a room with wheelchair accessibility. Elliott overheard my conversation with the receptionist, understood exactly what I was looking for and assisted with providing a room for his disability. This enabled me to maneuver him around the room and provide him a shower that was also accessible with ease. Also, cleaning staff Angela was very helpful and responsive.
Cons: I didn't like the room key card. It did not work properly the entire time I was there. Each night it had to be reactivated so that I could get in my room.