The lobby and other public areas are upscale with leather furniture and large fireplace. You'll enjoy the Western décor in the rooms along with great mountain views.
Smoke free premises. 86 units, some efficiencies. 4 stories, interior corridors. Accessibility (Call).
hot tub, downhill & cross country skiing, sledding, trails, exercise room.
Guest Services
coin laundry, area transportation-ski lifts.
Terms
N, check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 288 guests
Showing reviews 1 - 5 of 50
7.1
Anonymous
Good
young couple
09-30-2016
Pros:
Cons: We were in a room with noise from some utility service in the wall that made sleeping very difficult.
After complaint the next day they moved us to a new room without this problem.
10.0
John
Exceptional
mature couple
09-25-2016
Pros: Of the 20+ days we stayed on the road this was far an away the best and we would give it 5+ stars. The 12' ceilings make the room look enormous and the mountain views were a plus. The staff list of places to eat was perfect.
Cons: That we could have stayed more than 3 days The short trip to Yellowstone was scenic and an easy drive.
5.8
Anonymous
Okay
mature couple
09-20-2016
Pros: View was good
Cons: Hot pool wasn't working, not very clean looking. When we checked in their was a bus of Asians come in that was unreal trying to check in at the same time
9.6
Guiling
Exceptional
review category group of friends
09-20-2016
Pros: Big room with three queen size beds, nice indoor swimming pool and hottubs (both indoor and outdoor, good breakfast， one hour drive distant to west yellowstone.
Cons: 14 km from highway.
8.8
Karen
Excellent
review category group of friends
09-17-2016
Pros: Staff was excellent and very welcoming
Cons: Sink in kitchen area was not clean.
8.8
Elise
Excellent
family with young children
09-17-2016
Pros: Loved the atmosphere of the lodge and the friendliness of the staff. Also, the quick response to drainage of bathtub was very good.
Cons: Mattresses were too soft - not very comfortable.
10.0
Qingli
Exceptional
family with young children
09-17-2016
Pros: beautiful place！
Cons:
7.1
Niels
Good
young couple
09-17-2016
Pros: Lousy breakfast not value for money. Skip it and reducere the price
Cons:
8.3
Jack
Very Good
mature couple
09-17-2016
Pros: Nice size rooms
Cons: The bed cover was dirty on one bed-just used one bed and forgot to tell front desk
9.6
Anonymous
Exceptional
young couple
09-06-2016
Pros: Great location, friendly staff and clean facility.
Cons: Breakfast could of been better. Food was below average in my opinion.
8.3
Marco
Very Good
young couple
09-06-2016
Pros: Location & friendly staff
Cons: Mattress was too soft.
9.6
Susan
Exceptional
review category group of friends
09-06-2016
Pros: Friendly, helpful staff. Great location. Huge 3 queen beds room had plenty of space for 5 of us and all of our gear.
Cons:
10.0
Glinda
Exceptional
family with young children
09-06-2016
Pros: Everything!
Cons: Not a thing! Staff was fantastic, clean quite, comfortable, modern, well maintained, everything you could want.
10.0
Rene
Exceptional
young couple
09-06-2016
Pros: The place is excellent. Everyone is very nice.
Cons: N/a
8.3
Tiffany
Very Good
review category group of friends
09-06-2016
Pros:
Cons: I didn't like that my friend could check into my room before I got there. The room was reserved in my name and my card. So not sure how she got checked in.
10.0
Thomas
Exceptional
young couple
09-06-2016
Pros: Very helpful desk staff snd good breakfast. Walking distance to all of Big Sky base facilities. Nice and quiet.
Cons:
6.3
Diana
Pleasant
family with young children
09-02-2016
Pros: Spacious room size/ comfort of beds
View of mountain ,pleasant manner of staff . View from dining room .
Cons: Lack of restaurant for evening meal considering hotel that size & cost .
Breakfast quality needs improving Cardboard plates and cups at breakfast . Lacklustre tired ,brown decor .
6.7
Melissa
Pleasant
family with older children
08-31-2016
Pros: The man at the front desk was outstanding. He was very professional and courteous.
Cons: The moth situation was terrible.
3.8
Sandra
Poor
young couple
08-30-2016
Pros:
Cons: When we arrived.... They had no reservation for us! This wasbooking.com's problem as well as Big Sky Lodge. They were not veryhelpful in finding us a place to stay.. Either with them or somewhereelse in town!
6.3
Xuesong
Pleasant
family with young children
08-30-2016
Pros: Facilities
Cons: Staff
2.5
Traveling
Poor
young couple
08-30-2016
Pros: Good view from the room.
Cons: The hot tub was dirty and tiles missing. The room had several unpainted and very bad patches water spots all over ceiling tiles. To staff in old jeans and t-shirts. Very unprofessional
7.9
Lawrence
Good
family with young children
08-27-2016
Pros: nice accommodations
Cons: Pool was closed, children were deeply disappointed in stay.
9.6
Zulfikar
Exceptional
mature couple
08-25-2016
Pros: Would love to see little hard mattress as due to bad back but this is my suggestion.
Cons:
8.3
Klaartje
Very Good
family with young children
08-23-2016
Pros: Three jacuzzi's outside
Room with fridge and microwave
Very friendly staff
Cons: Hot tub inside a bit damaged, some tiles missing
A bit too far from Yellowstone Np, but location itself very beautiful!
8.8
Cmiles
Excellent
mature couple
08-22-2016
Pros: Beautiful location and very nice facilities.
Cons: Staff was young and not very interested in us.
7.9
Chang
Good
family with older children
08-22-2016
Pros: Location and price is good
Cons: There are too much noise from upper stairs by using bathroom. I don't know what exactly make noise but there are too much noise while Sleeping.
7.5
Jennifer
Good
family with older children
08-16-2016
Pros: Comfortable beds.
Cons: Bar isn't open in the summer, and doesn't say this on their website. Not as nice as it appears on their website.
10.0
Melody
Exceptional
review category group of friends
08-14-2016
Pros: The staff, in particular Jake, were extremely accommodating and welcoming. The cabins were immaculate and accurate to the advertisement.
Cons: Nothing. I would stay here again and will recommend friends/family traveling in the area to stay there as well.
Cons: Pool was closed . breakfast food was not up to par for such a place. Little off the path for my purposes.
9.6
Judy
Exceptional
review category group of friends
08-10-2016
Pros: Location, quiet, friendly service from staff and very clean.
Cons: Beds are very hard. Need better pillows.
2.9
Anonymous
Poor
review category group of friends
08-02-2016
Pros:
Cons: Broken chair, filthy bathroom and room, no cable TV as advertised, phone in room didnt work
6.3
Katherine
Pleasant
mature couple
08-02-2016
Pros: View
Cons: Breakfast and coffee were horrible. Very disappointed for such a pricey facility. Farther off main highway then we realized.
7.1
Nancy
Good
mature couple
08-01-2016
Pros: Clean, comfortable beds, the friendliness and efforts of the front desk & housekeeping staff.
Cons: a bit Run down. the hairdryer was broken and the carpet was wet in the room.
5.8
Carolyn
Okay
mature couple
07-26-2016
Pros: The breakfast was good, I liked the atmosphere and the huge pool.
Cons: For the price, I think you could have fixed the broken mirror in kitchen & the cracked toilet lid.
The staff was friendly, but was not knowledgeable of the facility! Did not know where fitness room was located.
4.2
Lily
Disappointing
mature couple
07-24-2016
Pros:
Cons: Room not cleaned properly.
Spa pool dirty and not working
7.1
Gene
Good
family with older children
07-16-2016
Pros: We stayed during the summer and this area is really mainly for winter sports. It was within walking distance to the restaurants in the ski village area. The front desk staff were very friendly. The view of the area (e.g. Lone Mountain) from the rooms is great.
Cons: The hotel is showing its age and could use a facelift in the rooms and hallways. The beds were not comfortable (too hard for our taste).
Since it was summer, there were a lot of foreign tourists staying there that were part of summer bus tours that would travel to Yellowstone Park. They would leave their rooms starting at about 6 am heading for the lobby. You'd think they would make a little effort to not let their hotel doors slam as they were leaving their rooms!!!! Needless to say, this went on both mornings we stayed their and we got woken up earlier than we planned (noting we don't sleep in past 8 am anyway so its not like it was mid morning). I talked with the front desk and she said they do get a lot of complaints about that.
I thought the price was pretty high for what the facilities were.
10.0
Richard
Exceptional
family with older children
07-06-2016
Pros: The Staff was extremely helpful and friendly.
The breakfast buffet was excellent and the room was nice and the beds were very comfortable.
Cons:
6.7
Michael
Pleasant
mature couple
07-06-2016
Pros: The look of the hotel was very upscale.
Cons: The noise level within the rooms from adjacent rooms was unsatisfactory
9.2
Joanna
Wonderful
review category group of friends
07-05-2016
Pros: I like the view around there, also can see sunrise
Cons: Not easy to find the place
4.2
Anonymous
Disappointing
mature couple
06-21-2016
Pros: location, view, size of the room
Cons: not clean, website unsure of location, no local phone # to call, poor management, lobby and elevator very dirty
10.0
Ana
Exceptional
family with older children
06-19-2016
Pros: The stay was awesome! My grown children and I (mom) had a fantastic time. I will recommend it to everyone back here in El Paso!
Cons: Not much needs to change, maybe better towels!
7.5
Anonymous
Good
family with older children
06-17-2016
Pros: Really helpful staff, good location, mnt view room with kitchenette, no parking fees.
Cons: Breakfast was wiped out by the tour group. Individual customers should get a better value than a discounted group.
7.1
Brenda
Good
mature couple
06-15-2016
Pros: Room was very comfortable.
Cons: Check in time could be earlier.
9.6
Keiron
Exceptional
mature couple
05-29-2016
Pros: The staff, especially the GM; Shivam were especially helpful.
Cons: Due to being out of season a number of the local restaurants had yet to open.
3.8
George
Poor
family with older children
04-27-2016
Pros:
Cons: Hair ball found in the sheets and towels were dirty called got a very poor response and no follow up .They got my money and that's all they cared about
8.3
Terry
Very Good
family with older children
04-24-2016
Pros:
Cons: Unfortunately breakfast was very poor. All the frozen stuff was not work eating. Coffee terrible. Realize facility not priced in range of individually cooked meals; however, average motel "breakfasts" are better. Other wise our stay was great.
10.0
Austin
Exceptional
Group Traveler
04-20-2016
Pros: I loved the people that work there. Especially the bartender in the lounge.
Cons: the indoor hot tub wasn't available but other than that I had a great time!
10.0
Eva
Exceptional
family with older children
04-09-2016
Pros: Great breakfast, great location, lovely common area, fun pool and hot tub, spacious and well appointed rooms, spectacular view
Cons:
10.0
Samantha
Exceptional
review category group of friends
04-05-2016
Pros: The staff were so wonderful! He literally took the belt off his clothes to let one of our friends borrow it for a wedding. So friendly and helpful!
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