Crystal Inn Hotel & Suites Great Falls

AAA Inspector Rating
8.7
Wonderful
274 Guest Ratings
3701 31st St SW
Great Falls, MT 59404- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.9
Bath2.6
Public Areas2.9
BEST OF 2 DIAMOND
AAA Inspector Notes
This hotel is located right on the edge of town and directly across from the airport. The rooms here come with simple, yet stylish, décor and are much larger than most hotels in the area. A pull-out sofa is an added bonus in each unit featuring a king-size bed. 86 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-15 exit 277, just e. 3701 31st St SW 59404.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 274 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Right off I-15. Free breakfast.
Cons: Elevator made awful noise on way up and jolted. Sinks are in the room not in bathroom.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The location and access to I15.
Cons: Paper thin walls and extremely noisy guests. I had to call twice to the desk to get the rooms either side of me to quiet down, once after 11 pm and once after midnight. $---- USA funds for 4 hours of sleep. Rip off.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff is always on the best mood to help you. We arrived midnight and receptionist was very helpful and cordial. Thanks!
Cons: No
2.9
Anonymous
Poor
08-15-2017
Very poor
Pros: Nothing
Cons: Our first night the sheets had not been changed from the people who stayed the night before. The rooms were never cleaned properly. EX Dirty towels left in tub. No coffee or glasses or soap and the last night room not cleaned at all until we complained yet again. Worst hotel we have ever stayed in. Never again and all the staff did was make excuses that did not address the problems we had every day.
10.0
Anonymous
Exceptional
08-12-2017
Exceptional
Pros: Was an excellent week stay. Staff was very friendly and helpful. Breakfast was amazing every day!!
Cons:
Showing reviews 1 - 5 of 50