Super 8-Brooks St

AAA Inspector Rating
3901 Brooks St
Missoula, MT 59804- Map It
Photos
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AAA Inspector Notes
This no frills hotel is located in close proximity to a shopping mall and a golf course. The rooms here offer dated but comfortable furnishings. Smoke free premises. 103 units. 3 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 101 (Reserve St), 5 mi s to Brooks St, then just w. 3901 Brooks St 59804.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Guest Services
coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 197 guests
Showing reviews 1 - 5 of 50
9.2
Bonita
Wonderful
young couple
09-22-2016
Pros:
Cons: the dog walking area was behind the motel and across a busy street.
6.3
Paul
Pleasant
mature couple
09-19-2016
Pros: Night desk person was really helpful. the rest of the staff was less so.
Cons: room was small and a bit noisy by the road.
7.5
Ted
Good
young couple
09-19-2016
Pros: Nice quite place.
Cons: Breakfast needs a little more choices
4.2
Unhappycustomer
Disappointing
young couple
09-18-2016
Pros: Tv channels were sufficient. It was nice to see a small fridge, and a recliner. Appreciate the wifi.
Cons: Coffee tasted horrible, like ash mixed with unfiltered water, and breakfast provided was extremely limited (definitely not a great "superstart"). Blankets were thin, and bed was stiff. There was no microwave in room. We left the plastic tag right in plain view on the bed (per directions) to get the linens cleaned TWICE, and each time they did NOT replace the linens, but just made the bed instead, and once didn't even make the bed at all. Also, the 3 times we wanted the room cleaned, only ONCE did they clean the toilet and sink, AND we were there for 20 days!
5.0
Lisa
Fair
young couple
09-16-2016
Pros:
Cons: I used a debit card to pay and they charged me double. I was told that it was required now in case something was wrong with the way we left the room. This should be clearly stated to all guests before booking. I talked to multiple staff memebers including the corporate office and each time I received a different answer. I even called other Super 8's around the state and each one yold me they have never heard of that, which proved I was being lied to just to cover up the issue. I was told the bank would have to reverse the charge and it was up to them on how long that would take. Good thing I had enough to cover it, but as far as I'm concerned thats stealing and fraud. I will never stay at another Super 8 in Missoula MT again.
Showing reviews 1 - 5 of 50