Holiday Inn Cuernavaca

AAA Inspector Rating
8.7
Very Good
254 Guest Ratings
Blvd Diaz Ordaz #98, Acapantzingo
Cuernavaca, MR 62440- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath2.9
Public Areas3.4
AAA Inspector Notes
Close to the downtown historic center, this hotel features lushly landscaped grounds and two great swimming pools. Comfortable, recently renovated rooms are furnished in a contemporary style. Smoke free premises. 120 units. 6 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Centro. Blvd Diaz Ordaz #98, Acapantzingo 62440.
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, playground, exercise room.
Guest Services
complimentary and valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 254 guests
Showing reviews 1 - 5 of 10
10.0
luis
Exceptional
Solo Traveler
06-23-2017
I would go back because it is a nice quiet area and there is a convenience store almost next door once in your hotel room you don't notice ( hear ) traffic and you can sleep in with no problem at all.
Pros: The swimming pool area and the landscape throughout the entire grounds is beautiful.
Cons: At check out time they took forever to get my bags to me and I missed my 430pm bus to Mexico city I took the 5pm instead.
5.8
Sergio
Okay
family with young children
05-04-2017
Pros: the second room much better, no mosquitos
Cons: unable to sleep due to mosqitos in the room - found bed sheet with holes. found breafkfast napkin all torn out last year i suggest to install a ladder or a device to be able to enter the second pool, for eldarly people, nothing was done but last year comment replay that you will do something all this info was repoarted to your manager staff
8.3
David
Very Good
family with young children
12-16-2016
Pros: The layout of the hotel
Cons: Our booking through Booking.com was made for 3 people but the hotel only had a reservation for one person. Fortunately the bed was fine for my wife and I but my daughter had to sleep on a temporary bed that was squashed into our room.
8.3
Gabriela
Very Good
family with young children
10-11-2016
Pros: The gardens pool and restaurant staff and location is very nice!
Cons: Maybe more staff at front desk during busy time so they don't have to be answering phones too. I was surprised that we didn't get the breakfast included as any other stay with holiday inn ?? And a/c was not in good shape , but overall we enjoyed the stay .
8.3
Ruery
Very Good
family with young children
08-06-2016
Pros: Clean hotel
Cons:
Showing reviews 1 - 5 of 10