Secluded and private, this hotel located in residential Cuernavaca is a tennis player's paradise and features Colonial public areas. Guest rooms feature traditional décor; some have a terrace. Lovely gardens lure you in.
52 units. 4 stories (no elevator), interior/exterior corridors.
0.5 mi (0.8 km) n of Zapata's monument, follow signs. Ave Francisco Villa 100, Fracc Rancho Cortes 62120 (Ave Francisco Villa 100, Fracc Rancho Cortes).
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Available on premises
refrigerators, coffeemakers, wireless Internet, safes. Some: no A/C.
Sports & Recreation
miniature golf, tennis, playground, game room, exercise room, spa.
valet laundry, room service.
OVERALL GUEST SCORE
Based on Ratings from 112 guests
Showing reviews 1 - 5 of 5
Pros: It's location was convenient, for us, and it has an ambiance that was pleasant enough.
Cons: Internet was worthless. Breakfast buffet was mostly empty as they never replenished the offerings, no juice, what food was available was cold. Wait staff didn't care. Not friendly at all.
Pros: The gardens and the staff were awesome, also the buffet was very good.
Cons: Rooms need to be updated, walls needs painting.
Pros: El servicio es muy bueno el personal es atento y cordial.
Cons: El room service no es 24 horas.
family with young children
Pros: Hotel Racquet is a nice hotel with beautifully maintained grounds and comfortable rooms. Though the standard rooms didn't have air conditioning the breeze was enough at the time of year (April) that we went.
The staff was very nice. Especially the owner/manager. Very thankful for his assistantance during our stay.
The food was good and reasonably priced.
I would stay her again.
Cons: Our only issue was that the wait staff seemed to jerk us around a bit one morning at breakfast. My husband knows and can read Spanish. After arguing with several of the waiters we let it drop but I know my husband was correct.
Pros: The property is nicely located. The venue is good, but is not well looked after. It has tennis courts and seems to be a family hotel.
Cons: In general the cleanliness is well below what I expected. The room was smelly and the phone in the room was old and dirty. For this price, I would have expected complementary items like toothbrush or a comb, but there were none of them. The gym is just a couple of running machines.
The breakfast is particularly bad: only a toast with coffee.