Hotel Racquet

AAA Inspector Rating
Ave Francisco Villa 100, Fracc Rancho Cortes
Cuernavaca, MR 62120- Map It
Photos
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AAA Inspector Notes
Secluded and private, this hotel located in residential Cuernavaca is a tennis player's paradise and features Colonial public areas. Guest rooms feature traditional décor; some have a terrace. Lovely gardens lure you in. 52 units. 4 stories (no elevator), interior/exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.5 mi (0.8 km) n of Zapata's monument, follow signs. Ave Francisco Villa 100, Fracc Rancho Cortes 62120 (Ave Francisco Villa 100, Fracc Rancho Cortes).
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: no A/C.
Sports & Recreation
miniature golf, tennis, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 112 guests
Showing reviews 1 - 5 of 5
5.8
Brad
Okay
mature couple
12-27-2015
Pros: It's location was convenient, for us, and it has an ambiance that was pleasant enough.
Cons: Internet was worthless. Breakfast buffet was mostly empty as they never replenished the offerings, no juice, what food was available was cold. Wait staff didn't care. Not friendly at all.
8.3
Diana
Very Good
mature couple
08-13-2015
Pros: The gardens and the staff were awesome, also the buffet was very good.
Cons: Rooms need to be updated, walls needs painting.
7.5
Estephanie
Good
young couple
07-09-2015
Pros: El servicio es muy bueno el personal es atento y cordial.
Cons: El room service no es 24 horas.
9.2
William
Wonderful
family with young children
04-28-2015
Pros: Hotel Racquet is a nice hotel with beautifully maintained grounds and comfortable rooms. Though the standard rooms didn't have air conditioning the breeze was enough at the time of year (April) that we went. The staff was very nice. Especially the owner/manager. Very thankful for his assistantance during our stay. The food was good and reasonably priced. I would stay her again.
Cons: Our only issue was that the wait staff seemed to jerk us around a bit one morning at breakfast. My husband knows and can read Spanish. After arguing with several of the waiters we let it drop but I know my husband was correct.
4.2
Fernando
Disappointing
solo traveller
04-20-2015
Pros: The property is nicely located. The venue is good, but is not well looked after. It has tennis courts and seems to be a family hotel.
Cons: In general the cleanliness is well below what I expected. The room was smelly and the phone in the room was old and dirty. For this price, I would have expected complementary items like toothbrush or a comb, but there were none of them. The gym is just a couple of running machines. The breakfast is particularly bad: only a toast with coffee.
Showing reviews 1 - 5 of 5