Grand Sirenis Matlali Hills Resort and Spa

AAA Inspector Rating
8.7
Excellent
52 Guest Ratings
Carr La Cruz Punta de Mita KM 0.2
La Cruz De Huanacaxtle, NA - Map It
Photos
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AAA Inspector Notes
Clusters of spacious suites and multi-bedroom villas have been created in a lush, tropical setting. Here you'll find a perfect balance and harmony of nature with a lagoon pool and hiking trail. Although not on the beach, they do have a full beach club a short distance away with complimentary transportation. Active guests will enjoy the paddle tennis court and multi-purpose sports court as well as both an indoor and outdoor fitness center. The exotic spa has a distinct Mexican character and uses specialty products. Meets AAA guest room security requirements. Smoke free premises. 105 units, some two bedrooms, three bedrooms, kitchens and condominiums. 4 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
In Puerto Bahia complex. Carr La Cruz Punta de Mita KM 0.2.
Pool
outdoor, heated outdoor.
Parking
valet only.
Dining & Entertainment
4 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
steamroom, exercise room, spa.
Guest Services
complimentary and valet laundry, room service, area transportation-beach club.
Terms
resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 10
7.1
Troeter
Good
family with young children
08-01-2016
Pros: The room was big and very clean.
Cons: The food of the buffet and the room service was horrible. A reason not to go back to this hotel. For a hotel this expensive we expected a better quality of food.
8.3
Makarious
Very Good
young couple
07-18-2016
Pros: Brand new hotel which opened Dec of 2015. So everything is clean,new. Very peaceful & quiet. Its great for a get a way from the hustle and bustle. Gotta try their massage.
Cons: Bar staff & kitchen staff were more attentive to us than the concierge. when we had 2 issues the front desk would tell you to wait 30-1hr to figure it out . we wouldnt hear back from them all day . This happened twice in our stay. BUT STILL... I WOULD COME BACK FOR THE LOCATION & EVERYTHING ELSE.
9.2
Alexandra
Wonderful
mature couple
04-28-2016
Pros: The staff was super friendly and the resort/room very clean and beautiful. Loved the view when we had breakfast looking over the ocean and beautiful swimming pools. Of course Ocean a bit further up, but the view over the Puerto Vallarta bay pretty.
Cons: Breakfast was excellent, but we thought dinner could be better. Also a couple of times asked for room service and they never showed up. But in general service was wonderful.
9.6
Vanessa
Exceptional
review category group of friends
04-24-2016
Pros: Best part was the Beach club and Carlos !!This is definitely a more mature scene. It was a very serene and relaxing resort.The staff was very friendly. Loved the views. The drinks were great!
Cons: The food was not so great. Location.... Kind of far from everything. I would recommend a car rental.
8.3
Anonymous
Very Good
family with young children
03-29-2016
Pros:
Cons: Staff was not trained. No one seemed to know what was going on. Poor service.
Showing reviews 1 - 5 of 10