Grand Velas Riviera Nayarit

AAA Inspector Rating
8.7
Exceptional
36 Guest Ratings
Ave Cocoteros Sur No. 98
Nuevo Vallarta, NA 63735- Map It
Photos
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AAA Inspector Notes
This luxurious all-inclusive spa retreat offers outstanding facilities and a prime beachfront setting. Spacious rooms feature large balconies, with especially good views from the upper floors. For the fitness buff, a "wellness" room includes an exercise bicycle, yoga mat and a private massage table on the upper sundeck. Decadent dining options will leave guests feeling both full and pampered. 267 units, some two bedrooms. 9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Mex 200 exit Nuevo Vallarta, 1.3 mi (2 km) n. Ave Cocoteros Sur No. 98 63735.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
5 restaurants, also, Frida, Lucca, Piaf, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, bicycles, health club, spa.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 36 guests
Showing reviews 1 - 5 of 6
6.7
Grand
Pleasant
family with young children
03-22-2016
Pros: The beds at the pool were comfortable and the towels were fresh . The staff were very well intentioned, although execution at times wasn't perfect. The facilities are good, the lawns are very nice and the Kao bar is perfect for sitting outside early evening for a drink. There were some very nice touches like the petting zoo that was set up one day for the kids, and the little train that runs round the property.
Cons: The attention to detail on points like the service around the pool was lacking, it was a bit undignified spending 10-15 mins trying to flag a waiter down, and even then the order wasn't complete a couple of times. one evening we waited 50 minutes for our starter in Azul, with very few people in the restaurant - and the main arrived as soon as we finished the starter, and it was cold - which suggests it was ready before the starter. And there were several other points of minor frustration which didn't meet the expectation I had of the most exclusive all-inclusive in Mexico. In general the beach is not great if you are a fan of a the beach - fortunately we prefer the pool. Admittedly the staff took the feedback seriously and have stated that they would follow up with me on the points.
9.6
Darlene
Exceptional
mature couple
02-29-2016
Pros: Clean, gorgeous, fab food, great surroundings.... service, service, service. Gorgeous hotel, breathtaking views
Cons: Italian restaurant was off.. Food not hot, terrible seating, poor service
8.8
Marcy
Excellent
mature couple
12-30-2015
Pros: Nice bathroom in unit, nice ocean views from pool, nice pool, very good food & service at Piaf; very good breakfast & lunch at Azul. Nice lobby.
Cons: Bad food & service at Lucca; stale bread. Our room was expensive yet the view was blocked by the rectangular decorative walls in front & the children's play area was right next to our room and blocked the view and was noisy.
9.6
Anonymous
Exceptional
family with young children
12-29-2015
Pros: Friendliness and all inclusive
Cons: Weak wifi
10.0
Elena
Exceptional
family with older children
08-24-2015
Pros: excellent food excellent restaurants excellent service
Cons:
Showing reviews 1 - 5 of 6