Hard Rock Hotel Vallarta

AAA Inspector Rating
8.7
Excellent
48 Guest Ratings
Paseo de Los Cocoteros 19 Villa 8 Naut Turist
Nuevo Vallarta, NA 63735- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.1
Bath4.1
Public Areas4.5
AAA Inspector Notes
The all-inclusive beachfront resort features many dining options, a huge tropical pool and nightly entertainment. Rooms are spacious and hip. Smoke free premises. 348 units. 6-8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Mex 200 exit Nuevo Vallarta, 1.3 mi (2 km) n. Paseo de Los Cocoteros 19 Villa 8 Naut Turist 63735.
Eco Certification
EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement
Pool
heated outdoor.
Dining & Entertainment
6 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: video games.
Sports & Recreation
hot tub, scuba diving, kids club, health club, spa.
Guest Services
valet laundry, room service, child care.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 22
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff, the location, the food and the resort credits
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The best vacation I ever had. The place is clean and safe. I have stayed on the resort because it fulfills all my needs. In the evening they have local vendors come in to sell items to take home as gifts. For example "T-shirts, hand bags, jewelry...etc
Cons: No. Just perfect! By the way, all the staff here speaks English wish is good because my Spanish is not too good.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Room, smelly and old. Water damaged bathroom and towel cards.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, entertainment, and all-inclusive.
Cons: The hotel shuttle is not free and it is expensive. You are better off getting a cab...$10 cab ride each way or $35 per person each way for the shuttle. Also, the hotel wanted to see my itinerary? For some reason the trip# or conformation# wasn't enough?
6.3
Anonymous
Pleasant
06-12-2017
Professional staff, clean facilities, but...
Pros: Staff was very professional, with good deportment. Room was comfortable, especially after the mattress was rotated. Good quality beef served off the spit at dinner.
Cons: The all-you-can-eat buffet was tiring after a couple of days. Cold hard bacon, pancakes delivered lukewarm without syrup, no hot vegetables, hard cold bread, minature spring rolls, the lack of extra effort to get beyond the all-inclusive "this is what you are stuck with" because we depend on liquor consumption. We limit the training and flexibility of our cooks preventing the delivery of restaurant fresh results. (The managers I talked to, do not eat there.) My wife and I lost the last full night's sleep because the staff repeatedly failed to pull the plug on the loud amplified thumping music coming from an group of non-guests that had parked themselves on the hotel's beach furniture throughout the night. Almost impossible to find a quiet space for sun, shade, reading and relaxation.
Showing reviews 1 - 5 of 22