Located beachfront, the hotel offers spacious, luxury studio units and one-bedroom suites, each fully equipped for upscale leisure.
Smoke free premises. 245 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 8-10 stories, exterior corridors.
Pros: Loved the one bedroom villa with view of the ocean.
The grounds were beautiful with the swimming pool and jacuzzi. I especially loved the one with the fireplace.
The workers at the swimming pool and beach were very attentive and helpful.
The spa and treatments were very professional.
The gym had everything I need it to get a nice workout and the person in charge was very attentive.
The greeters and cleaning crew were very friendly and helpful.
I lived the theme dinners and show in Flamingo hotel.
Cons: The fact that not everything was included in the ALL INCLUSIVE PACKAGE. On the first evening after a long flight we ate dinner at La Casona and ordered the lobster without realizing it was not included in the package. We told the waiter we were in the ALL INCLUSIVE PACKAGE and we were wearing our bracelet but he never mentioned that item on the menu was not included. We did not find out until check out. Also at the market deli items were included but not market items. It was a bit confusing and not all the time I was carrying cash to buy items in my swim suit.
The service at La Casona was very slow and it took us 2.5 hours simetimes to have dinner
Did not like to be accosted by the front desk people to buy a time share. Every time we walked through the lobby somebody was onto us to attend the breakfast and we were not interested to do so
Also once the front people realized we were not interested they were not as nice anymore
Pros: Staff was amazing, food was excellent, location was great, resort was beautiful! We were more then happy with every part of our time here and will be coming back for sure!
Pros: Villa la Estancia Hotel was outstanding--, beautiful hotel, pool, beach, good gym. Staff were all friendly and attentive to every need, especially on the beach. Totally satisfying and relaxing week!
Cons: The Villa Group management -
1. On arrival offered "free breakfast" and tour of property on first morning- totally tacky and inappropriate pressure to buy time (points) in units in next-door property. Bad experience!
2. When we called ahead to hotel re. transport from airport we were told $44 and go to Villa counter-- took 30 min and given a a regular taxi which took us to the wrong hotel a mile away. We learned later a regular taxi only costs $14 to/from airport to hotel.
family with older children
Pros: Very clean
Cons: We were moved here after a booking mistake.
Then forced to do a 3 hour time share sales pitch. Given a voucher for food etc. which was not good at the hotel we were at. UGH !!!!!!!!
Pros: immaculate, quiet, few children. Loved the balcony, many places don't have them. Staff excellent, food overpriced, but very good. Enjoyed access to the Flamingo resort next door, better restaurant variety.
Cons: Party of very loud women celebrating on said balcony into the early hours.
Pros: Pleasant staff, very good (not great) food, reasonable prices mean great value, location at the end of the line of hotels means a quieter beach
Cons: Check-in/check-out can be painfully slow, so allow extra time for both; nagging by salemen to see condo sale units is off-putting
Pros: The design and layout of the facility, with the fabulous pool, pool bar, and 4 hot tubs overlooking the beautiful beach.
Cons: There is nothing to complain about at this wonderful place. My only desire may have been having a separate balcony from our neighbors but I think if we had asked, a privacy screen would have been provided. We did have plenty of time to enjoy the balcony on our own there, and wifi worked there very well.
family with young children
Pros: Great hotel and wonderful staff
Cons: The beds and the towels were not first class. This is an expensive place and you would expect soft pillows and sheets and good quality soft towels.