The ground-floor rooms with two entry doors are the most popular at this well-appointed hotel. A rustic lodge feel is carried through the property with small touches like the charming lobby fireplace.
Smoke free premises. 100 units, some two bedrooms. 3 stories, interior/exterior corridors. Accessibility (Call).
Cons: 1. The "under window" heater/AC is noisy and drafty. 2. Could not sleep from people noise from the pool and hot tub area which did not close until 11 PM.
10.0
Beth
Exceptional
Family with Teens
09-22-2017
Pros: Loved the lodge style, great complementary breakfast. First one I've ever seen with bacon!
Cons:
10.0
Mona
Exceptional
Family with Young Children
09-22-2017
Pros: Clean and family friendly.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-22-2017
Pros: Quiet and out of the way
Cons:
8.0
Michael
Very Good
09-22-2017
Pros: Large room.
Cons: The restaurant service was really bad!
8.3
Family
Very Good
family with young children
08-07-2017
Nice room but loud concert
Pros: There was a pool and great breakfast selection. We were given a suite bc that was all that was available due to the concert and it was huge and had a private balcony over the pool.
Cons: There was a concert the night we stayed and we could hear it in our room till 10pm. The bed was very firm. For only one night, it was not worth paying for and staying in a suite even though it was a very nice room.
10.0
Nile
Exceptional
family with young children
05-01-2017
Exceptional
Pros: Very nice property. Will definitely stay again!
Cons:
10.0
Michael
Exceptional
family with young children
04-10-2017
Almost a no stay
Pros: The pool was fantastic.
Cons: The fact that booking.com and the hotel lost my reservation and the room cost me an extra 20.00. Very displeased
10.0
Lester
Exceptional
solo traveller
02-14-2017
Bountiful.
Pros: Best lodging between Chicago and Denver.
Cons:
10.0
Jeannie
Exceptional
family with young children
11-08-2016
Norfolk at its best
Pros: Overall stay was exceptional. Best breakfast ever!
Cons:
9.6
John
Exceptional
family with young children
09-16-2016
Comfortable and enjoyable
Pros: Staff was very efficient and cheerful.Food was very good.
Cons: The television wasn't very good in our room. We couldn't find a channel guide.
9.6
Mark
Exceptional
young couple
09-15-2016
Overall an excellent facility
Pros: The facility was very clean and the staff was top notch
Cons: The pillows on each bed. They were all past their prime and should be swapped out for new ones. Made sleeping a bit difficult.
9.6
C
Exceptional
mature couple
08-28-2016
Great place for a great...
Pros: The hotel staff & facilities were amazing. We had a very relaxing overnight visit. The brewery & food was excellent!!!
Cons: Restaurant staff & bartender seemed per-occupied & with such a fine offering of hand-crafted beer, either had no knowledge of what they were serving or were indifferent to sharing further information about their various beers. One couple sat in a corner waiting to be served for quite sometime before my husband pointed them out to one of the servers.
10.0
Rick
Exceptional
solo traveller
08-28-2016
Exceptional
Pros: Everything. Friendly people and very clean
Cons: Nothing could have been better
9.6
California
Exceptional
mature couple
08-14-2016
Excellent facility for a short...
Pros:
Cons: Shower head was not adjustable to a comfort level when trying to wash hair and face
10.0
Lynn
Exceptional
solo traveller
08-14-2016
Luxury at affordable price.
Pros: I seldom write reviews, but this hotel would be double or triple the cost in a large city, and still a class act for the money. Highly recommend.
Cons: nothing
9.6
Kay
Exceptional
family with older children
08-03-2016
Thanks for a lovely stay
Pros: It was a lovely location and property
Cons: I was surprized to get charged for the mini golf as a member staying there
7.5
Nancy
Good
family with older children
07-14-2016
We would stay here again.
Pros: All was good, only an overnight, so not long enough to really evaluate!!
Cons: The handle on the toilet broke & would not flush!!
10.0
Dennis
Exceptional
solo traveller
07-08-2016
Exceptional
Pros: Ambience, service, quiet
Cons: Booking.com messed up. When I called them to check on the reservation the day before I arrived, they had no record of my reservation. I will not be using Booking.com anymore.
9.2
Ken
Wonderful
mature couple
06-10-2016
Superb
Pros:
Cons: There was no bench or place to sit out front. You could even put a bench by the putt-putt course, but close to the office.
10.0
Darlene
Exceptional
family with older children
05-27-2016
Enjoyable stay
Pros: Clean, friendly, breakfast was great, a lot of choices, pool clean and towels aplenty, bed comfortable, checkin staff happy and helpful. Third time I have returned to this location, will return again.
Cons:
10.0
Lynn
Exceptional
family with older children
05-24-2016
Relaxing getaway!
Pros: Very good value. The breakfast was great. I liked the omelets best
Cons: Free Minibar in room!
10.0
Darlene
Exceptional
family with older children
05-03-2016
Exceptional
Pros: Room was nice clean, ready when we arrived and breakfast was great
Cons: Booked thru booking.com fur 2 rooms abs had other guest listed on reservation, but when arriving ahead of our group, they where not allowed to check in till my party arrived, cause I was the one that made the initial reservation on my card.
10.0
Glenda
Exceptional
family with older children
05-03-2016
Exceptional
Pros: The atmosphere was outstanding. The room was very nice.
Cons:
10.0
Doug
Exceptional
solo traveller
04-06-2016
Exceptional
Pros: Staff was very friendly, professional and accomodating
Cons:
10.0
Adrianne
Exceptional
family with young children
03-15-2016
Awesome.
Pros: The pool was fantastic.
Cons: I had to turn the air conditioner on in my room. Even in March it was quite warm in my room.
5.4
Dave
Fair
mature couple
12-02-2015
A better hotel several years...
Pros:
Cons: Experience was not bad. Facility seems to have lost some luster. Beddingcould have been more up-to-date. Mattress seemed tired.
;detailController.handleFacebook('SEO','Norfolk Lodge & Suites, an Ascend Collection Hotel Member', '144032', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/144032H1.jpg', 'Norfolk', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Norfolk Lodge & Suites, an Ascend Collection Hotel Member', '144032', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/144032H1.jpg', 'Norfolk', '', '', '', '');){kind=link}
