Country Inn & Suites By Carlson West

AAA Inspector Rating
8.7
Very Good
61 Guest Ratings
11818 Miami St
Omaha, NE 68164- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.8
Bath2.2
Public Areas2.8
AAA Inspector Notes
This hotel offers a quaint country charm plus all the comforts of home. A lending library in the lobby makes it tempting to pick out a good read and head straight for your cozy bed. Smoke free premises. 84 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-680 exit 3 (W Dodge Rd), 1.3 mi w to 120th St, then 1.1 mi n. 11818 Miami St 68164.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 61 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: The woman that worked the front desk when I arrived was very helpful and kind--she genuinely cared about me and my stay.
Cons: Room seemed slightly outdated, even though it was well kept. (old wallpaper, tiles in bathroom)
9.0
Anonymous
Wonderful
08-11-2017
Pros: Quiet area, easy to get to and from. Very good breakfast.
Cons: Had a problem with the sink drain stopper. Asked to have it fixed. The custodian/maintenance man said he fixed it, but it never did get fixed, during our stay.
3.8
Anonymous
Poor
08-03-2017
Won't be returning, ever
Pros: The room was recently renovated
Cons: The staff was unprofessional, the renovation was so extensive the property was filthy. A dump
4.6
Anonymous
Disappointing
08-01-2017
Below average
Pros: We got a good rate as a result of a massive renovation project at location
Cons: We were traveling across I-80 and this hotel is MUCH farther off the highway than we expected. Staff was cordial at check-in. On our last night someone opened the door to our room in the middle of the night. Fortunately they left right away. The next morning I was asking for a new security card to our room. I told the clerk I was in Rm 108. She said that I was really in 109. I told her I may have been wrong but when I got back to the room we had been it was in fact 108. I am sure staff made an error on our room number and gave a room key to our room (108) resulting in the scary door opening in the middle of the night. I thought this clerk was very impersonal and a bad face representing the hotel. New rooms are very small with a modern design. Food was equivalent to a poor Comfort Inn. Bottom line, I could not recommend this facility and I would never use again
7.5
Anonymous
Good
07-26-2017
Good
Pros:
Cons: They should let you know it under reconstruction.
Showing reviews 1 - 5 of 50