About AAA Membership Travel Travel Information Savings & Discounts Auto Services Insurance Financial

AAA Home

Hilton Omaha

AAA Inspector Rating

8.7

Excellent

196 Guest Ratings

1001 Cass St

Omaha, NE 68102- Map It

Members save 5% or more and earn HHonors™ points when booking AAA rates!

Book Now Route

Save

(43) Photos

View Details

Photos

AAA Inspector Notes

Centrally located and one of Omaha's most sophisticated hotels, this property is connected to CenturyLink Center Omaha by a bridge. This hotel's trendy lobby is a buzzing spot at any hour of the day. In-room bathrooms are very nice with granite accents and lighted make-up mirrors. Smoke free premises. 600 units. 8 stories, interior corridors. Accessibility (Call).

More about Omaha, NE More Hotels in Omaha, NE

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Jct Cass and 10th sts; downtown. 1001 Cass St 68102.

AAA Benefit

Members save 5% or more and earn HHonors™ points when booking AAA rates!

Pool

heated indoor.

Parking

on-site (fee) and valet.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.

Sports & Recreation

sauna, hot tub, health club, massage.

Guest Services

valet laundry, airport transportation, room service, area transportation-within 3 mi.

Terms

1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 196 guests

Showing reviews 1 - 5 of 21

10.0

John

Exceptional

08-09-2016

Pros: Loved it! Pillows were too soft but that was nothing compared to the wonderful room. Also enjoyed the pool and hot tube!

Cons:

9.0

Holly

Wonderful

Traveling as Couple

08-03-2016

Pros: It was very clean and especially comfortable.

Cons: The only negative thing was the long long hallway to our room which was at the end.

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

07-05-2016

Pros: Loved the proximity and access to Century Link Arena.

Cons:

10.0

Mary

Exceptional

Business Traveler

05-23-2016

Pros: The location was fabulous. I had business in downtown Omaha, in walking distance of my meeting. In walking distance of restaurants, event centers etc.

Cons:

10.0

Julia

Exceptional

Family with Teens

05-10-2016

Pros: Location

Cons: All the extra charges. I felt the parking charge was a bit high and I felt basic internet should have been free.

8.0

Kellie

Very Good

Traveling as Couple

04-25-2016

Pros: The rooms are very spacious, clean and comfortable.

Cons: Having to pay for parking when you are a registered guest of the hotel! Seriously?The only other issue was the proximity of the elevators to the room. Our room was the last room in the hall. It was quite a hike from the elevators. The stairs were quicker

8.0

Terry

Very Good

Solo Traveler

04-25-2016

Pros: Lots of ways to spend time during my stay. The location was excellent.

Cons: I thought charging for parking was beneath you at The Hilton...you really had to do that???

3.0

Verified Hotel Guest

Poor

04-13-2016

Pros: Clean and great location

Cons: The hotel had guests at this time that were extremely loud. We had to contact the front desk both nights during our stay. The area is not monitored, being woken at 3am from parties is not enjoyable.

7.0

Laura

Good

Group Traveler

04-12-2016

Pros:

Cons: Excessive noise of other residents. Staff was very helpful in getting us a new room. Health club is not included in cost of room, that was very disappointing. what little is there isn't worth $10 a day, so I went down the road to a real gym.

7.0

Kristen

Good

Family with Young Children

04-11-2016

Pros: Being connected to Century Link

Cons: The gal at the resist ration desk convinced me to upgrade for $50 and we would get a free buffet on the 8th floor. It was not worth the $50. The food was not great and the selection was very limited.

2.0

Mark

Poor

Family with Young Children

04-05-2016

Pros: The location and the room were great.

Cons: I can see why we got the room for $-- as it was right outside the elevators and was extremely loud with people getting in and off the elevator. I didn't get very much sleep because of the noise.

10.0

Verified Hotel Guest

Exceptional

Group Traveler

03-16-2016

Pros: 24 hour shuttle is the best!

Cons:

9.0

Julie

Wonderful

Family with Teens

03-15-2016

Pros: Shuttle was awesome. Room was clean and nice.

Cons:

9.0

Verified Hotel Guest

Wonderful

12-26-2015

Pros: Close to Old Town shops

Cons:

9.0

Elizabeth

Wonderful

Solo Traveler

10-27-2015

Pros: The free airport shuttle was great!! Being able to get to and from the airport as well as the 3 miles around the hotel (which was plenty for my needs) was definitely the biggest perk. The staff were also very friendly and helpful.

Cons:

10.0

Verna Jo

Exceptional

Traveling as Couple

09-10-2015

Pros: everything

Cons:

4.0

Delbert

Disappointing

Traveling as Couple

09-09-2015

Pros: easy access to sights and from interstae

Cons: expensive restaurant with mediocre meals. unadvertised that we had to pay for parking and internet. fire alarm went off middle of first night...staff was sorry but no real recompense for lack of nights sleep

1.0

Anne

Very Poor

Family with Young Children

09-08-2015

Pros: Location/ cleanliness

Cons: The shower nozzle was loose and would not stay. 2 fire alarms evacuating the hotel 1a / 2a. Reported a man yelling @ 145a he was arrested for pulling first alarm.

9.0

Verified Hotel Guest

Wonderful

Solo Traveler

08-26-2015

Pros: The lobby was beautiful as were all the public spaces. The room was very comfortable and clean.

Cons: Wish they'd put a little bigger tv in the room, but not a real issue.A free breakfast would be nice.

9.0

Verified Hotel Guest

Wonderful

Family with Teens

08-11-2015

Pros: Very nice and extremely clean. I suggest a suitcase with wheels for sure because if you are at the far end of the building from the elevators it is a crazy long walk!

Cons:

9.0

Dominique

Wonderful

Family with Teens

07-22-2015

Great stay. Front desk was very helpful.

Pros: Cleanliness and location

Cons: Limited parking

Showing reviews 1 - 5 of 21