valet laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 217 guests
Showing reviews 1 - 5 of 50
10.0
Sapphire
Exceptional
review category group of friends
09-15-2016
Pros: The staff was SOO accommodating. They had cheap valet parking to avoid paying to park on the street. They had a shuttle service that drove out of their way to Council Bluffs for a concert. They answered every question and concern we had. So awesome! I will be staying there again!
Cons:
8.3
Sandra
Very Good
family with older children
09-10-2016
Pros: Staff was lovely
Cons: Room was a bit small
10.0
Alesia
Exceptional
review category group of friends
09-06-2016
Pros: Made my wedding day magical!
Cons: That I couldn't stay longer!
9.2
3715
Wonderful
young couple
09-05-2016
Pros: Staff was very kind and helpful. Shuttle service was excellent so we did not have to drive to concert we were attending and they picked us up once we called!
Cons: Morning garbage collection outside building woke us up.
10.0
Elena
Exceptional
review category group of friends
09-01-2016
Pros: Super nice front desk crew, very helpful! Nice rooms and perfect location to go to the old market.
Cons:
10.0
Baily
Exceptional
young couple
08-23-2016
Pros: The bartender was amazing who also will be the new executive chef when their restaurant opens. Hand squeezed orange juice in the mimosas and of course our bartender was the guy who helped make the churizzo in house....so delicious! Beautiful Lobby!
Cons:
9.6
Kenneth
Exceptional
solo traveller
08-23-2016
Pros: Cool architecture that was well preserved. Staff was beyond friendly and helpful.
Cons: Leaving.
7.9
Stephen
Good
family with older children
08-22-2016
Pros: Great rooms. Friendly, attentive staff. Walking to Old Market, etc.
Cons: Stayed over a Saturday night. A lot of city noise from the street, especially at bar time, made it hard to sleep.
10.0
Robert
Exceptional
mature couple
08-18-2016
Pros: Staff friendly, eager to answer questions. They are your biggest asset
Cons: No vent in the shower.
9.2
Anonymous
Wonderful
review category group of friends
08-17-2016
Pros: We
Loved the Art Deco style of the room,
The spaciousness, and all of the light coming in the Windows.
Cons: Maybe more vending machines / ice machines?
8.3
Mcstepp
Very Good
mature couple
08-16-2016
Pros: We were traveling with 2 seniors and the staff was very accommodating, driving us to and from restaurants. A very welcome surprise.
The hotel is very close to "Old Town", a great collection of restaurants & shops.
The showers are...a very nice bonus!
Cons: Plaster was coming off the walls in spot in the hotel and our bathroom. It's an older hotel, so you'd expect some issues. These weren't major, just cosmetic.
8.8
Laura
Excellent
young couple
08-16-2016
Pros: Decor of room was very cool and just as pictured. We loved the shower and robes. Staff was very friendly and helpful.
Cons:
9.6
Jim
Exceptional
mature couple
08-16-2016
Pros: Staff was awesome, very nice and fun to interact with.
Cons: The bathroom door would not shut, a small thing compared to the location, comfort of room, and staff.
7.5
Katrina
Good
solo traveller
08-15-2016
Pros: Very friendly staff, probably some of the best service I have ever received.
Cons: The hotel was updated but things were really warn out..scuff marks on walls and floors
9.6
Thesinistergrin
Exceptional
solo traveller
08-14-2016
Pros: The bed was extremely comfortable, and it may have the best shower I've ever used. I will be staying here again. Staff was excellent, and the location is very convenient for restaurants, brewpubs, and the airport.
Cons: No complaints
8.8
Dennis
Excellent
mature couple
08-13-2016
Pros: ROOM WAS EXCELLENT! GREAT SHUTTLE SERVICE.
Cons: BAD TIMING,THEY WERE REMODELING SO BREAKFAST WAS ALL THAT WAS AVAILABLE.
8.3
Brenda
Very Good
family with older children
08-08-2016
Pros: Clean and comfortable room and bed.
Cons: Shower was hot and not adjustable. Vanity drawer needed repair.
10.0
Meghan
Exceptional
young couple
08-07-2016
Pros: Loved the shower, view, and location.
Cons: Everything was pretty bomb.
10.0
Claire
Exceptional
solo traveller
08-01-2016
Pros: The staff at the Hotel Deco are amazing; they will go out of their way to help you and ensure that you have a great stay. They were very friendly and nothing was too much trouble. My room was very comfortable, and the location was great; a five minute walk from Old Market.
Cons:
9.2
Linda
Wonderful
family with young children
07-30-2016
Pros: Loved the style. Clean. Extremely helpful staff.
Cons:
6.7
Santo
Pleasant
solo traveller
07-24-2016
Pros: staff
Cons: there was no hot water for the entire stay
shower was modern with nowhere to put soap, shampoo or washcloth
7.9
Birgitt
Good
solo traveller
07-21-2016
Pros: Excellent room décor and great shower.
Cons: Loud humming sound in the bathroom even with the fan turned off.
8.3
Jessica
Very Good
review category group of friends
07-20-2016
Pros: Such lovely finishes/interior design
Cons: THINGS ARE FALLING APART!! Please touch up the paint at least monthly. Fix the bathroom doors that don't open or close properly. FULLY attach the sink to its counter top. I can tell that the people installing everything cut corners and THAT makes it not worth my money.
9.6
Jon
Exceptional
young couple
07-17-2016
Pros: The driver's were incredibly friendly and helpful! Awesome location, comfortable bed. Had a very historic feel with modern amenities.
Cons: The historic building had old pipes which meant the showers were really hot.
9.6
Bruce
Exceptional
review category group of friends
07-15-2016
Pros: It is a great location within walking distance of Old Town and TD Ameritrade Ball park. It has a very helpful and congenial staff. Shuttle was very convenient.
Cons: Restaurant was unreliable, coffee service in the morning was okay, but we were never able to eat a meal due to staff problems including no staff and short staff.
6.7
De
Pleasant
mature couple
07-14-2016
Pros: The location was perfect and I liked the theme. I liked not having all carpet, and the staff was very accommodating.
Cons: It was noisy - no soundproofing. The facility was a little run down and there was nothing available complimentary, like ice, coffee, etc in the room.
10.0
Michelle
Exceptional
mature couple
07-12-2016
Pros: Service was excellent. Valet was super nice and accommodating.
The room was amazing!
Cons:
10.0
Aaron
Exceptional
young couple
07-08-2016
Pros: Clean, large rooms, the shower was awesome with all sorts of options, and we could even open the windows. Awesome drinks in the room too!
Cons:
10.0
Ap
Exceptional
young couple
07-05-2016
Pros: beautiful decor and chic look.
Cons:
9.2
Angel
Wonderful
young couple
07-04-2016
Pros: loved the restroom and the bed was super comfy
Cons:
7.5
James
Good
review category group of friends
06-25-2016
Pros: The shower was amazing.
Cons: The air conditioning wasn't very good and parking added $40 per night because we had two cars.
7.5
Karen
Good
mature couple
06-23-2016
Pros: Location is handy for walking around downtown.
Cons: Windows need to be better insulated. We were on the 10th floor and could hear all the street noise.
Drapes do not block out light in the morning.
7.5
Chris
Good
review category group of friends
06-14-2016
Pros:
Cons: More outlets in the room
9.2
Hal
Wonderful
mature couple
06-14-2016
Pros: Staff was very good. Decor was lovely.
Cons: Room was in need of some updates.
9.6
Amanda
Exceptional
solo traveller
06-14-2016
Pros: Great hotel in downtown Omaha for a one night stay.
Cons:
9.2
Sisters
Wonderful
review category group of friends
05-16-2016
Pros: Size of room was excellent. Staff was super friendly and courteous. I appreciate the bottle of wine to celebrate my sister's birthday that's above and beyond service!!
Way to go..
Cons: They only think I would suggest would be a coffee pot in the room.
9.6
Jeremy
Exceptional
young couple
05-11-2016
Pros: Staff was able to work with me on making trip special for my girlfriend's birthday. She was surprised when we walked into the room the night we checked in to find rose petal turn down service on the bed. This led us into a perfect birthday weekend!
Cons: Shower drain can't handle all nozzles on at once, but we didn't need them all on anyway.
6.7
Anonymous
Pleasant
mature couple
05-11-2016
Pros: The staff were wonderful and accommodating. We just had to ask for a lot of things
Cons: Several broken or missing items in room that were inconvenient. Seemed a bit run down
6.3
Thomas
Pleasant
mature couple
05-10-2016
Pros:
Cons: Lack of information from staff and in the rooms!
10.0
Victor
Exceptional
mature couple
04-24-2016
Pros: We really appreciated the staff and how attentive they were to making our stay the experience we hoped it would be. Thank you so much for all of your efforts.
Cons: Can't say it could have been much better. We look forward to the next stay so that we can enjoy the restaurant I thought it closed a little early.
10.0
Antisha
Exceptional
family with young children
04-20-2016
Pros: I loved the hospitality,fluffy bed and the fact that they provided us with a roll away bed without even asking.
Cons: That we only stayed 1 night.
6.3
Pavle
Pleasant
solo traveller
04-10-2016
Pros: Very Friendly staff
Cons: Worn down, in need of facelift hence not good value for money
7.5
Brandon
Good
young couple
04-10-2016
Pros: Good location within walking distance of alot of things. Staff was friendly and helpful.
Cons: King suite needs to be a little more upscale. The flooring had gaps in it and light switches didn't work. Bed wasn't very comfortable. Little high priced for what the room offered
7.9
Anonymous
Good
review category group of friends
04-06-2016
Pros: The staff was very friendly and helpful. They were always willing to answer questions. The rooms are big, and we did get a pretty great view from a top floor. Valet parking was $20, but it was very quick in and out and probably worth it. The location was great with restaurants, grocery store, etc., nearby. It's downtown but it's a quiet area and the hotel was also very quiet.
Cons: The decor was more modern, but there seemed to be a bit of wear on everything (scuffs, etc.) They really sold the showers as being spa-like, but I wasn't really impressed. The water temp was never quite right and pressure goes way down if you actually use all the jets. For the price, I wish there had been more amenities like pool, hot tub, breakfast? Still a very nice stay; just pricey.
7.5
Recent
Good
family with older children
04-03-2016
Pros: Nice deco decor touches
Staff all courteous
Cons: Location feels out of the middle of nowhere
Somewhat frayed around the edges
Felt like it's trying to be a luxury hotel without really being one
3.8
Iowa
Poor
mature couple
03-23-2016
Pros: Neat historical building. Located next to the Orpheum.
Cons: For the money could have had a hair dryer, a microwave, and no foreign hair all over the bed and pillows. Terrible location to loud bars and an emergency response department. Two nights of no sleep and a lot of money gone.
10.0
Anonymous
Exceptional
review category group of friends
03-16-2016
Pros: Staff was amazing!! Extra helpful!
Cons:
10.0
Jeremy
Exceptional
mature couple
03-15-2016
Pros: Staff is AMAZING!! Very helpful and accommodating with all requests and questions. Also the restaurant (Heritage) that is connected to the Hotel is one of the best places we have eaten. In fact it's the only place we ate while we stayed there for two full days. Also the showers in the suite was to die for!
Cons: Nothing it was great, no complaints at all.
10.0
Nakeitra
Exceptional
mature couple
03-13-2016
Pros: I loved everything about this hotel
Cons: Everything was perfect
7.5
Anonymous
Good
solo traveller
03-08-2016
Pros: room was clean and comfy staff very helpful
Cons: several mechanical problems with the room have stayed there before same problems and actually had to change rooms then. They might want to start doing a more thorough walk through before the guest checks in it makes the experience much better when you don't have to call down and have someone come up and fix things after a long day of travel
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