Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is conveniently located near the freeway, casinos and downtown. The dark lobby has a very rich feel. The rooms feature large desks, and there are plenty of open electrical outlets.
Smoke free premises. 85 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Quite, good breakfast selection, great staff.
Cons: The bed comforters were too thick and held in too much heat as you slept. The room had to be very cold to sleep which made it uncomfortable getting up in the morning. Make the comforters thinner, or have thinner blankets with an extra one in the closet.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Easy access. Great parking.
Cons: The indoor pool created a bad smell.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Free breakfast was great.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location. Staff were friendly and accommodating with one exception. Room was clean. Breakfast had good choices.
Cons: When checking the male staff was very helpful with the male guest but was curt and dismissive when I was checking in. Then left abruptly to assist another male guest. I was second guessing if I made the choice in picking this hotel.
9.0
Anonymous
Wonderful
08-11-2017
Pros: convience, on site breakfasts and coffee, tea, fruit, and morning paper available all day.
Cons:
7.9
Anonymous
Good
07-24-2017
Good
Pros:
Cons: The walls were really thin and you could hear the people in the next room
9.2
Anonymous
Wonderful
07-17-2017
Superb
Pros: Breakfast
Cons:
9.2
Anonymous
Wonderful
07-05-2017
Superb
Pros: xlnt coffee
Cons:
10.0
Anonymous
Exceptional
07-04-2017
Great hotel would love to...
Pros: Everything, great breakfast, great facilities and service.
Cons: Nothing
9.2
Anonymous
Wonderful
06-20-2017
Probably best hotel in Carson...
Pros: Covered parking, good wifi, basic room but tastefully decorated. Great staff.
Cons: Breakfast selections could have been better. Rooms were not cleaned until late in the day.
8.1
Anonymous
Very Good
06-18-2017
Very good
Pros: Great gym
Cons: Breakfast was average. No other place within walking distance to have breakfast.
7.9
Anonymous
Good
06-09-2017
Good
Pros: location
Cons:
9.6
Anonymous
Exceptional
05-22-2017
Simply just so nice.
Pros: Located on the edge of Carson City, the hotel is a quick 5 minute drive away from downtown as Carson City is for sure a small town. The hitel was modern, nice, with plenty of parking spaces available when we got there. Front desk personel was very simple and very welcoming and the place is amazingly clean and up to date. We highly recommend this establishment.
Up to date equipments, cleanliness, personel and comfort are definitely the strong points of this hotel
Cons:
2.5
Anonymous
Poor
05-19-2017
Very poor
Pros:
Cons: The treservation was not right. Got there and there was not a toom for us. We will not use your srvice sgain. Take me iff your email list. I am now getting advertisements. NO
10.0
Anonymous
Exceptional
05-19-2017
Trip made even better!
Pros: I enjoyed the spacious room. The cleaning staff was right on the money and made me feel important.
Cons: The sound proofing could have been better. Kids running everywhere slamming doors. Some tyoe of cushion when the doors close?
Pros: The breakfast selection. The bed was comfortable and the shower has very good pressure.
Cons: In the afternoon the coffe in the lobby was always cold.
8.8
Anonymous
Excellent
02-26-2017
Fabulous
Pros: Front desk staff was friendly and knowledgeable about restaurants around
Cons: Breakfast was not as good as other Hampton inns
10.0
Anonymous
Exceptional
02-14-2017
AMAZING!!!
Pros: We loved the whole experience! I took my husband to Carson City for his birthday and the staff here helped me make it so special. Jaime and Robert at the front desk were so very helpful, and kind and made sure I had no stress or hassle. The hotel staff gave my husband a birthday card that everyone signed it was just an amazing experience. Thank you so very much for everything you all do! The room was immaculate, clean, comfortable. The breakfast was so delicious I truly couldn't have asked for a better experience. THANK YOU HAMPTON INN &SUITES STAFF!!!!
Cons:
5.4
Anonymous
Fair
02-10-2017
OK for a night stop...
Pros: Coffy/tee on the lobby
Cons: Staff was rude. Rooms are old, bath is old. Aircondition/Heating noisy.
9.2
Anonymous
Wonderful
02-08-2017
If I come back I...
Pros: comfortable clean beds, neat looking room, nice television and wifi
Cons: the noise from people walking in the room above was very noisy...must not have much for sound insulation between floors
10.0
Anonymous
Exceptional
01-07-2017
Exceptional
Pros: EVERYTHING WAS WONDERFUL ,VERY CLEAN AND EVERYONE WAS SO HELPFUL
Cons:
10.0
Anonymous
Exceptional
01-05-2017
Great place
Pros: everything
Cons:
10.0
Anonymous
Exceptional
01-02-2017
Exceptional
Pros: Indoor pool and location.Near Reno and Lake Tahoe
Cons: Breakfast can be a little better.
9.2
Anonymous
Wonderful
11-14-2016
The Hurray at the end...
Pros: The king size bed is truly king size, not some smaller imposter like I had in the Springhill that I stayed in the night before.
The breakfast was great with real oatmeal instead of instant, the fantastic "Cactus Jack" scramble with eggs, peppers, steak bits, and onions, and lots of other good options.
This is the second time we've stayed at this hotel in the past two months and I love it.
Cons: The pool was down for "routine maintenance". We were very disappointed.
9.2
Anonymous
Wonderful
11-11-2016
Starting our Hwy50 trip.
Pros: Nice room, quiet.
Cons: Bed was a bit to hard for my taste
10.0
Anonymous
Exceptional
10-18-2016
I will stay here again!
Pros: Staff was friendly, property was clean, room was very nice and just overall great.
Cons:
10.0
Anonymous
Exceptional
10-17-2016
Great family stay
Pros: Pool and fitness center was excellent
Cons: HBO was advertised in the room but NO movie options were available, not even for purchase
8.8
Anonymous
Excellent
10-06-2016
Fabulous
Pros: Food was great
Cons: The access to the building was confusing.
10.0
Anonymous
Exceptional
10-05-2016
Exceptional
Pros: PooL and complimentary breakfast with great friendly staff.
Cons:
8.3
Anonymous
Very Good
09-15-2016
Hampton Inn never disappoints
Pros: Room was good, bed was comfy.
Cons: Advertized Sand Harbor was only 8 miles away from the hotel. Now if I were a bird that would true. But the reality ir was more like 30 miles.
9.6
Anonymous
Exceptional
09-09-2016
Overall, satisfactory. Staff has always...
Pros: Bed was comfy; we always stay here when we visit our daughter's family and the indoor pool and hot tub are the big draw for our grandchildren. Coffee/tea/hot chocolate/apples available 24/7.
Cons: Pillows were all hard fat foam and the only "blanket" was a heavy, too warm bedspread. There should be a choice of pillows and light blankets available in the closet like in many hotels. Breakfasts were standard so-so.
9.6
Anonymous
Exceptional
09-05-2016
Overall, a very good stay...
Pros: Breakfast was always good. Location is great.
Cons: Night staff wasn't always available early morning. Fresh coffee could made more frequently, especially early morning.
9.0
Anonymous
Wonderful
08-31-2016
Good stay, nice weight room...
Pros: The eggs were chopped into very small pieces and very hard to pick up with the plastic forks. eggs feel between the tines.
The bed was ok.
Cons: The Refrigerators need to be restarted every 2 hours, so you needed to be aware that some foods could spoil if you were gone all day. Meds may not be safe.
10.0
Anonymous
Exceptional
08-28-2016
Exceptional
Pros: New Hotel. Lovely personnel, nice rooms, nice breakfast (measured on this level). We spend 3 happy days there.
Cons:
10.0
Anonymous
Exceptional
08-24-2016
Highly recommended
Pros: Breakfast, view, cleanliness, front desk service.
Cons: Location too far from main highway 50.
10.0
Anonymous
Exceptional
08-23-2016
Best place to stay in...
Pros: The room was very clean. Upon arrival there was staff outside cleaning the lights.
Breakfast was great with many choices. I would recommend this place to anyone going to Carson.
Cons:
9.2
Anonymous
Wonderful
08-22-2016
Nice hotel. Pleasant staff.
Pros: Nice hotel
Cons: Would like the ability to keep fan on rather than it shutting on and off. Was very noisy.
7.9
Anonymous
Good
08-21-2016
Comfortable and convenient stop
Pros: Very comfortable beds SNF good breakfast
Cons:
9.2
Anonymous
Wonderful
08-21-2016
Gr eat
Pros: Excellent apples
Cons: Nothing
10.0
Anonymous
Exceptional
08-17-2016
Exceptional
Pros: Desk clerk was very nice, helpful.
Cons:
9.2
Anonymous
Wonderful
08-16-2016
Great hotel, reasonable price!
Pros: Beds were very comfortable, breakfast was great with many pleasant touches such as flavored creamers, cheese to top our eggs, and it was kept very clean.
Cons: Our room was next to the guest laundry and there were no hours listed. We heard it going at all hours, even 2 a.m.
7.5
Anonymous
Good
08-16-2016
Nice room
Pros: Beds were comfortable. Large bathroom counter. Microwave and fridge.
Cons:
10.0
Anonymous
Exceptional
08-14-2016
Hampton Inn a great place...
Pros: Great breakfast and clean and comfortable room.
Cons: Can't think of a negative.
10.0
Anonymous
Exceptional
08-11-2016
We will stay here again...
Pros: Very nice facility. We felt safe and comfortable the whole time! We will stay here again if we are in Carson City.
Cons: Breakfast was just OK. Things could have been cooked better (like some water in the ham and egg scramble). The coffee wasn't all that good either. A non-dairy offering for the oatmeal would have been nice as well.
9.2
Anonymous
Wonderful
08-05-2016
Stop over on road trip
Pros: Bed and pillows were comfortable. Location easy to find with GPS.
Straight down same road to center of town.
Cons:
10.0
Anonymous
Exceptional
08-04-2016
Exceptional
Pros: Cleanliness outstanding. Breakfast was outstanding,
Cons:
10.0
Anonymous
Exceptional
08-03-2016
Make this your hotel stay...
Pros: New, clean, nice breakfast, wish we would have stayed more than one night . Also has electric car charges!
Cons:
9.2
Anonymous
Wonderful
07-21-2016
Super Place.
Pros: I am a frequent Hampton Inn guest around the country. This was a very nice facility. Liked early coffee and bagels.
Cons: First Hampton Inn with no night time snack, m, t , w. and no Newspaper.
9.6
Anonymous
Exceptional
07-17-2016
Facilities and Breakfasts Were Perfect!
Pros: Great menu selections both days. Delicious.
Cons: While the staff at the front desk upon our arrival were efficient they could have been much more welcoming, outgoing, and happier.
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