Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is conveniently located near the freeway, casinos and downtown. The dark lobby has a very rich feel. The rooms feature large desks, and there are plenty of open electrical outlets.
Smoke free premises. 85 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The room was very clean and quiet. The breakfast was delicious. The lobby is comfortable with coffee and hot tea ready at any time. The staff were all friendly and helpful. We enjoyed our stay and will definitely look for Hampton Inn any time we travel.
Cons: Room was a little small for a family of 3 staying for 5 nights.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: I was extremely impressed with the hotel and it's staff. I had a change in travel plans and was afforded an 4am check in without extra charge. the room was quite large and very clean. WiFi was strong, and breakfast was quite good. Staff was very friendly.
Cons: My only complaint was the handicap shower, with no bath. However, I made no complaint. Had I requested a different room I am sure I would have been accomodated. Really minor issue for me, in all honesty. Had I asked, I'm sure it would have been fixed.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: convience, on site breakfasts and coffee, tea, fruit, and morning paper available all day.
Cons:
10.0
Gabriel
Exceptional
Group Traveler
04-13-2018
Pros: My wife and I enjoyed the friendly staff, the good size clean room and the fresh smell of the sheets .my wife love that they provided microwave and refrigerator
Cons: The only thing that was a little bit of an inconvenience but not that big of a deal is the parking stalls were a little tight and a little limited
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Breakfast was very good and the staff very helpful. The pool was being refurbished, so we couldn't use it. However, the hotel had arranged free visits to the local hot springs which was great.
Cons: Over the weekend the hallways didn't appear to be vacuumed. On Monday it was taken care of.
8.3
April
Very Good
family with young children
04-03-2018
Very good
Pros:
Cons:
8.3
Teresa
Very Good
solo traveller
03-29-2018
Served the purpose.
Pros: Staff very friendly and professional.
Cons: Renovations going on during stay. Breakfast food was very mediocre.
5.4
Steve
Fair
family with young children
03-25-2018
Passable
Pros:
Cons:
10.0
Andrian
Exceptional
review category group of friends
03-16-2018
Exceptional
Pros:
Cons:
10.0
Kent
Exceptional
family with young children
03-01-2018
Exceptional
Pros:
Cons:
10.0
Sharon
Exceptional
young couple
02-28-2018
Exceptional
Pros: Crystal was very courteous and helpful.
Cons:
6.7
Kristin
Pleasant
family with young children
01-31-2018
met my needs for purpose....
Pros: bed was comfy
Cons: construction
7.9
Anonymous
Good
review category group of friends
01-28-2018
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
01-27-2018
Exceptional
Pros:
Cons:
10.0
Anne
Exceptional
review category group of friends
01-18-2018
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-12-2018
Good
Pros:
Cons:
8.8
Jasmeen
Excellent
family with young children
01-03-2018
Perfect for a family of...
Pros: The breakfast at the hotel was delicious and made it easier to feed 3 kids before getting started on our busy day. The staff were very helpful and always greeted us with a smile and warm cookies. The room was a good size for a family of 5 visiting South Lake Tahoe just for a few days. Although we were about a 15 minute drive from South Lake Tahoe, the hotel was in a great location. Lots of shopping and eating close by & we were away from the busy traffic.
Cons: The two queen beds felt a bit on the smaller size. Housekeeping did not clean our room on our first night. We had to ask the front desk for extra towels and for housekeeping to clean up our room.
8.8
Rung-chuan
Excellent
review category group of friends
01-02-2018
Fabulous
Pros:
Cons:
10.0
Christopher
Exceptional
family with young children
01-01-2018
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
12-31-2017
Passable
Pros:
Cons:
10.0
Sally
Exceptional
young couple
12-28-2017
Good stay, nice size room,...
Pros: We appreciated a good breakfast with a nice variety of food.
Cons: A couple of bed pillows should be firmer.
7.9
Anonymous
Good
young couple
12-27-2017
Happy
Pros: Parking.
Cons: Nothing
8.3
Traveling
Very Good
family with young children
12-23-2017
I would stay there again.
Pros: Other than a few issues everything was great. Staff was very helpful. Hotel was clean and well stocked. Breakfast was yummy.
Cons: Only issues we had were my room smelled like chlorine as it was above the indoor pool. My children's room had a noisy heater that kept them awake. They had to turn the heat off and it was 21 degrees outside. It would have been nice in we had adjoining rooms. When we asked at check-in that was not available. I would have liked to be able to request that when I was booking.
8.3
Kent
Very Good
solo traveller
12-22-2017
Clean hotel with nice staff
Pros: Bed was good, shower was good.
Cons: The fan on the heat/air came on every five minutes even though I had everything shut off. Rather annoying throughout the night. Breakfast was lacking.
10.0
Victor
Exceptional
family with young children
12-19-2017
Exceptional
Pros:
Cons:
2.5
Anonymous
Poor
solo traveller
12-15-2017
Terrible Place to Stay.
Pros: Nothing
Cons: Dirty looking, hear highway and people in room next door. Shower flow go's hot to cold. Sheets weren't changed from last tenant, just made up. Waited four hours for clean sheets so I could change it myself. I was so damn mad. Filthy place. I haven't even started on the front desk help yet. Rude is the one word I'll use.
10.0
John
Exceptional
young couple
12-13-2017
Looking forward to staying here...
Pros: Everything was just perfect ,,,,, outstanding accommodations ..... the staff went out of their way to provide a great stay. The breakfast buffet staff was most attentive & efficient in making sure that everything met our expectations!
Cons:
9.2
Denise
Wonderful
family with young children
11-29-2017
staff was exceptionally friendly and...
Pros: Beds and pillows were comfortable and the indoor pool was great for kids.
Cons: Our check-in person seemed a little grumpy (we arrived at 11:30 P.M.), but he was still helpful and answered my questions and gave me pertinent info (i.e. access luggage carriers)
10.0
Qiang
Exceptional
family with young children
11-28-2017
convenient and friendly
Pros: clean and convenient enviroment
Cons: no
8.8
Louise
Excellent
review category group of friends
11-27-2017
Customer service was great and...
Pros:
Cons: Bed was hard / lumpy. They could use a comfortable chair in the room, they only had 1 chair and it was an office chair at the desk. There was space for a chair but it was just empty floor space.
10.0
Anonymous
Exceptional
mature couple
11-24-2017
Exceptional
Pros:
Cons:
10.0
Margaret
Exceptional
young couple
11-24-2017
Very pleasant stay and would...
Pros: Breakfast was a treat after staying at other hotels and finding next to nothing to chose from. The beds were very comfortable with a selection of soft to hard pillows to chose from. Very pleasant stay.
Cons: The elevator carpets need cleaning, but they are about to begin renovations on the facility.
7.1
Tom
Good
young couple
11-09-2017
Good
Pros:
Cons:
10.0
Barbara
Exceptional
family with young children
10-25-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-18-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
family with young children
10-15-2017
Kids were good !! I...
Pros: Stuff really friendly!! Breakfast was good at no cost !!
Cons: Price is a little bit expensive!!!
10.0
Patrick
Exceptional
young couple
09-27-2017
Excellent. Drove up to look...
Pros: Everything. Location,staff and so clean!
Cons: N/A
10.0
Joan
Exceptional
solo traveller
09-15-2017
Very good, would return in...
Pros: good breakfast choices.
Cons:
10.0
Jim
Exceptional
family with young children
09-04-2017
Great, relaxing and roomy accommodations...
Pros: Clean, excellent size room. Helpful and cheerful staff. Great breakfast and appreciated the "carryout water/snack pack. On 2 week trip, nicest Hampton Inn and Suites. Approached Hilton Inn's quality.
Cons:
10.0
Vicki
Exceptional
young couple
08-27-2017
Exceptional
Pros:
Cons:
10.0
Frederick
Exceptional
young couple
08-23-2017
Exceptional
Pros: Loved the solar panel covered parking!
Cons:
10.0
Ronald
Exceptional
solo traveller
08-18-2017
Exceptional
Pros: Service & breakfest
Cons: no
8.8
Dave
Excellent
young couple
08-02-2017
Fabulous
Pros:
Cons:
7.9
Gale
Good
review category group of friends
07-24-2017
Good
Pros:
Cons: The walls were really thin and you could hear the people in the next room
7.1
Scott
Good
solo traveller
07-24-2017
Good
Pros:
Cons:
9.2
Emily
Wonderful
young couple
07-17-2017
Superb
Pros: Breakfast
Cons:
9.6
Teejay
Exceptional
review category group of friends
07-16-2017
Exceptional
Pros:
Cons:
9.2
George
Wonderful
young couple
07-05-2017
Superb
Pros: xlnt coffee
Cons:
10.0
Patrjp
Exceptional
young couple
07-04-2017
Great hotel would love to...
Pros: Everything, great breakfast, great facilities and service.
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