Earth-tone colors carry throughout the property. The lobby is small, but well appointed. The modern rooms have dark furniture, bedside reading lights and granite vanities.
Smoke free premises. 52 units. 2 stories, interior corridors. Accessibility (Call).
Pros: The staff is amazing and the beds are really comfortable.
Cons: No complaints. I love staying there.
10.0
Julie
Exceptional
young couple
04-05-2017
Pros: Comfortable, clean rooms; friendly, helpful staff; great breakfast choices.
Cons: Not the best water for drinking. Fill water bottles elsewhere.
8.8
Blair
Excellent
solo traveller
02-09-2017
Pros:
Cons: The smoke detector batteries failed and woke us up at 4:30 am with a constant chirp.
8.3
Ken
Very Good
solo traveller
02-06-2017
Pros:
Cons: The ad stated multiple times as I booked it that my credit card would not be charged until I arrived at the property but it was charged almost immediately after booking was complete.
10.0
Kate
Exceptional
review category group of friends
01-13-2017
Pros: We always love to stay at the CI Elko. The staff is lovely, its always clean, and its usually the least expensive option. Oh yeah. And the pool, hot tub, and breakfast.
Cons:
8.3
Melissa
Very Good
family with young children
12-27-2016
Pros: Staff was excellent. Made sure that our family group all had rooms near eachother.
Cons:
9.6
Anonymous
Exceptional
family with young children
12-27-2016
Pros: The staff here are very friendly and accommodating. The facilities are well maintained.
Cons: We were able to hear noise outside our room from the hallway, pool area, and upstairs.
10.0
Robert
Exceptional
family with young children
12-01-2016
Pros: Staff was very friendly and helpful. Good variety of items to choose from for breakfast. Good value for the cost.
Cons: No complaints about facilities, staff, or service.
10.0
Michael
Exceptional
young couple
11-27-2016
Pros: My wife enjoyed the waffles.
Cons: The eggs were scrambled to hard, they tasted rubbery. The cranberry juice was watery.
5.0
Gordon
Fair
young couple
11-15-2016
Pros:
Cons: No Pets allowed
9.6
Julia
Exceptional
solo traveller
10-19-2016
Pros: Everything was Very clean and the staff was so nice that they even helped me carry my luggage to my room.
Cons:
10.0
Anonymous
Exceptional
young couple
10-04-2016
Pros: Good breakfast and accommodated us with the parking of our trailer. Made sure we had a room so we could see our car and trailer.
Cons:
9.6
Steven
Exceptional
young couple
10-01-2016
Pros: Excellent facility.
Cons:
8.8
J
Excellent
mature couple
09-30-2016
Pros: Quiet room on 2nd floor, recently refurbished, clean.
Cons:
9.6
Sandy
Exceptional
review category group of friends
09-24-2016
Pros: It was very nice stay
Cons:
8.8
Anonymous
Excellent
family with young children
09-08-2016
Pros: Quiet. Eggs were good.
Cons: Air conditioning. Bleach odor?
5.4
Yi
Fair
review category group of friends
08-24-2016
Pros: it's clean. position is good.
Cons: The front desk has bad attitudes to their guest. After we complain to the general manager, the general manager has the same attitude. I will never book this hotel again.
8.8
Frank
Excellent
mature couple
08-22-2016
Pros: Location and beds were good
Cons: Uneven concrete at middle entrance that created a tripping hazard.
10.0
Janet
Exceptional
family with older children
08-21-2016
Pros: It was a good and safe environment. The pool was very nice.
Cons:
8.0
Dan
Very Good
Solo Traveler
08-08-2016
Pros: Clean rooms, easy access from interstate and other roads, friendly desk clerk and my area of the hotel was quiet.
Cons: When I first got there, which was around 6 PM I had to wait quite some time, as did other guests for the desk clerk to come to registration counter. The sausage and eggs in the breakfast bar were not good. Sausage dry, eggs slimy and few.
8.8
Aurele
Excellent
young couple
07-27-2016
Pros: Very clean, updated, comfortable. Good value.
Cons: Not much to do in Elko really, but that's not the fault of the motel :)
9.6
Linda
Exceptional
family with young children
07-26-2016
Pros: Lots of breakfast choices.
Quiet room.
Cons: Very crowded breakfast room.
Eggs weren't ready for a while.
9.2
Kcostner
Wonderful
young couple
07-14-2016
Pros: They have a small indoor pool and hot tub.
Cons: They had a small office (pc/printer/scanner) and I needed to scan 1 page. But after spending 45 min, I gave up. It just did not work. The Anti Virus was expired too. It seems they just put it there for show.
9.2
Mkrbu50
Wonderful
family with young children
06-29-2016
Pros: Friendly staff.
Decent breakfast with early hours.
Cons: Didn't have an elevator to the upper floor for the luggage.
10.0
Kathleen
Exceptional
review category group of friends
06-20-2016
Pros: Everyone treated us so nicely. They made us feel like family. Breakfast was excellent with many healthy choices.
Cons:
7.9
Tracy
Good
family with older children
06-16-2016
Pros: Value for money and good location close to highway
Cons: Breakfast run out, no one supply the food
8.3
Anne
Very Good
family with older children
05-18-2016
Pros: Free Breakfast included juices, waffles, fruit, yogurt, eggs, sausage, etc. Airconditioner worked great. This hotel is quiet even with Casinos in next block.
Cons:
9.6
Scott
Exceptional
mature couple
05-03-2016
Pros: Room clean and modern. Staff friendly
Cons:
10.0
Melvyn
Exceptional
mature couple
03-27-2016
Pros: Confortable, spatious room with large refrigerator. Very friendly staff.
Cons:
7.1
Anonymous
Good
family with young children
02-21-2016
Pros: Staff was kind and accommodating. Very clean all over the hotel including lobby, dining area, room, and pool.
Cons: No elevator, and coin laundry machines old and did not dry a load in one cycle.
8.3
Jack
Very Good
family with young children
01-03-2016
Pros: The spa and pool
Cons: Eggs
10.0
Cori
Exceptional
family with older children
11-27-2015
Pros: Very nice room. Nice pillows and nice bed linens.
Cons: There wasn't any conditioner in the room, but we able to get some from the front desk easily.
9.6
Kelly
Exceptional
solo traveller
11-05-2015
Pros: Dottie at the front desk is so kind. She greeted me with warmth and made me feel very welcomed. She possesses excellent customer service.
Cons:
10.0
Dan
Exceptional
solo traveller
10-13-2015
Pros: very quiet & clean
Cons:
9.6
Anonymous
Exceptional
mature couple
09-01-2015
Pros: We received exceptional service at the Comfort Inn in Elko. We arrived early - I 'forgot" about the chek-in time - but Dottie immediately accomodated us and allowed for early check-in. A gentleman (the owner) took our bags to the room. The service throughout our stay was warm, welcoming, exceptional. I enjoyed the stay immensely.
Cons:
7.9
Janice
Good
mature couple
06-11-2015
Pros: Bed
size of room
Cons: Upon arrival very unfriendly desk staff
Next day very nice and helpful staff
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