A very popular outdoor mall leads guests into this luxury hotel. Two towers of rooms surround a trendy pool area with a grape garden and a full-service spa. The rooms have an elegant Tuscany décor. Due to the property's separate towers, the East Tower rooms can be hard to find.
495 units, some two bedrooms. 5-7 stories, interior corridors. Accessibility (Call).
I-215 exit 5 (Green Valley Pkwy), just s. 2300 Paseo Verde Pkwy 89052.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
4 restaurants, also, Hank's Steakhouse, Pizza Rock, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
sauna, hot tub, steamroom, health club, spa.
Guest Services
valet laundry, rental car service, airport transportation, room service, area transportation-Mandalay Bay.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 330 guests
Showing reviews 1 - 5 of 50
9.6
Sharon
Exceptional
young couple
09-21-2016
Pros: Clean ! Very spacious
The staff are very friendly ,
Cons:
10.0
Claudia
Exceptional
family with young children
09-21-2016
Pros: Everything
Cons: Nothing
10.0
Christopher
Exceptional
solo traveller
09-14-2016
Pros: Had a WONDERFUL TIME!!! I have told numerous friends @ what a GREAT JOB
YOU DID ON YOUR EMPLOYEES........
THEY WERE HAPPY TO WORK AT YOUR
BESUTIFUL RESORT!! I'll be back,,,,,
I am a BIG FAN of GVR!! Thank You!!
Cons: Nothing
6.7
Tina
Pleasant
young couple
09-13-2016
Pros: Bed was extremely comfortable and service was good. The food at the cafe was delicious and reasonably priced.
Cons: We were attending a conference and found the facility freezing. It was far away from the strip which limited entertainment choices.
10.0
Melanie
Exceptional
young couple
09-13-2016
Pros: upon check in Michael offered us a suite for a mere 75.00 more ...and it was beautiful...total cost was $150.00....unreal...I could have slept in the bathroom...HUGE!! The breakfast buffet was GREAT for $8.99 service attentive and friendly!
Cons: They closed the adult cabana area at 7pm..REALLY disappointing!! That was one reason we booked it, and didn't reopen till 11am!
10.0
Anita
Exceptional
family with older children
09-07-2016
Pros: Cleanliness especially in the bathroom outside under the grandstaircase.
Cons: I choose this property about 4 x a year when coming out of state. I likethe quietness and off the strip enviornment. A few years ago we paid for30 people for our family reunion., Newborns to 50 year olds. The onlything that I wish is that the pool side girls didn't wear buttflossers. We can get that at the four seasons or any other places thatwe have stayed closer to the strip. That is our only complaint. It issomething that I consider important enough to change hotels for.
10.0
Chloe's
Exceptional
family with young children
09-07-2016
Pros: Huge property. Brand new. Rooms are big. There's a beach by the pool which kids loved. The Spa and the gym was very relaxing. Overall pleasant experience especially with children.
Cons: They placed us at the very end of the East Tower. Long walk from the elevator to return to the rooms.
7.5
Tabiana
Good
solo traveller
09-06-2016
Pros:
Cons: Rooms had no coffee, had to pay for water bottle
10.0
Chris
Exceptional
solo traveller
09-03-2016
Pros: The GVR is the BEST HOTEL I HAVE
EVER STAYED AT!!
Cons: NOTHING.......the WHOLE EXPERIENCE was SUPREME!!
8.3
Greg
Very Good
family with young children
09-02-2016
Pros: Loved the pool and location of this hotel. Would stay here again when we visit family in Henderson.
Cons: We had extended one night with a different reservation. We had it synced up the night before then received a call the next day asking why we had not checked out. Had to re-address that we had reserved one more night.
7.1
Brandelyn
Good
solo traveller
09-01-2016
Pros: Smiling, helpful staff everywhere
Cons: Long distances, a/c too cold in many areas, pool closes at 7pm
7.1
David
Good
solo traveller
09-01-2016
Pros: the facilities are first rate from a comfort standpoint. Bell men/women were extraordinary and accommodating.
Cons: the wifi is charged for premium and then doesn't work well. Did not work for one entire day. No one on site to deal with problems. The television had problems each day. Bathroom is set up poorly and floods from shower easily. The entire resort is over priced. Buffet while food wise very good, is run poorly with seating issues.
8.8
Mary
Excellent
mature couple
09-01-2016
Pros: Love the location, casino & buffet. Will definitely stay there again.
Cons:
9.6
Gregory
Exceptional
mature couple
08-31-2016
Pros: Relaxing at the GVR Pool is an experience you can quickly find yourself addicted to.
Cons: I was heartbroken when I saw the newly redecorated Lobby. The previous decor gave the GVR its unique character.
8.8
Jeff
Excellent
young couple
08-31-2016
Pros: The swimming pool and spa were outstanding along with the size of the room.
Cons: The food options weren't the greatest.
9.2
Joseph
Wonderful
young couple
08-29-2016
Pros: Kevin, the valet guy is the best. He somehow remembers who we are evertime we go there.
Cons:
10.0
Keylie
Exceptional
mature couple
08-27-2016
Pros:
Cons: Keep the pool openn later
10.0
Zack
Exceptional
mature couple
08-25-2016
Pros: Always love staying here.
Cons: I had to room change because there were dogs barking in the room next door. I received a room change but I honestly expected to be accommodated to a little more because of the inconvience. My new room was quiet but someone nearby was obviously smoking marijuana. The fragrance filled my new room and it was not pleasant.
6.3
Antonio
Pleasant
mature couple
08-23-2016
Pros:
Cons: Bathroom sink was clogged and shower leaked.
10.0
Jennifer
Exceptional
young couple
08-21-2016
Pros: We came to celebrate our 20th wedding anniversary. All I can say is blissful...
Cons:
7.9
Keith
Good
mature couple
08-08-2016
Pros: We booked this hotel for just one night, that being the last night of a three week holiday. We had a five hours drive back to this location from our previous location and were flying home the next day. All of this meant we had limited time to enjoy the facilities. Nevertheless, we tried our best......
Albeit a few miles off the strip, the hotel was in a great location and offered a free shuttle service (we didn't have time to use it) to ando from the strip.
We had a look at the pool and surrounding area but didn't use it. I wish that we had been staying longer and had time to use it, it looked to be a great environment.
We used the slots and got a lot more Banff for our buck than you do on the strip.
The hotel had a friendly atmosphere with a large casino and numerous restaurants etc to suit all price points etc. It also had easy and quick access to numerous bars etc accross the road.
Cons: We chose to dine in one of the two Italian restaurants. I tHoughton it was a little overpriced for what was an OK meal.
6.7
Scott
Pleasant
mature couple
08-07-2016
Pros: The room was clean, staff were friendly and helpful.
Cons: The rooms are over priced for the size. Drinks are over priced.I could have booked a room at a hotel on Las Vegas Blvd for the same money.
5.4
Yossie
Fair
mature couple
08-07-2016
Pros:
Cons: Did not honor reservation for room type and did not make efforts to change during stay
10.0
Regina
Exceptional
Family with Teens
08-06-2016
Pros: Everyone was friendly, the grounds were very clean and the room was beautiful. Check in and check out was a breeze.
Cons: It would be nice to have more on site activities indoors. It's so hot in the summer that spending time outdoors was not really an option.
8.8
Craig
Excellent
review category group of friends
08-05-2016
Pros: Great customer service from the employees
Cons: that i requested 2 queen beds and they could not provide that, instead, just 1 king bed
6.7
Carol
Pleasant
mature couple
08-04-2016
Pros: Room was very clean but decor outdated.
they called it a renovated room....i doubt it.
no charge on parking.
Cons: smoking casino
staff rude
requested months ago a King bed room and two queens for our guests. They could not find one available for the 8 nights we stayed there! when we complained they said a manager would call us but no one did. when we checked out they handed us the receipt and did not answer why no one called us.
so ..........what's that about? RUDE!
10.0
Monica
Exceptional
young couple
08-03-2016
Pros: the bed was very comfy and we both slept very well. Rooms are spacious and bathroom is huge! Loved the soaker tub and separate shower. Everyone on the staff was friendly and helpful. The pool area is really nice too. The location is great because you are walking distance to a variety of restaurants and there's a Whole Foods across the way if you have special food needs. Overall we will definitely stay here again!
Cons:
7.5
Beth
Good
family with older children
08-02-2016
Pros: The room was comfortable and the bathroom was new and clean.
Cons: The staff in the gym required my 18 and 20 year old children to produce identification (to prove age) even though my husband was with them.
7.5
Joel
Good
family with young children
08-01-2016
Pros: I liked the shopping area next to the hotel. Needed a rash guard for my daughter and found one at the REI. Also love having a Whole Foods right there as well as restaurants to walk to.
Cons: The pool closed at 7pm! This was on a Saturday night in July! Wish they could keep the pool open until 9 or 10 as a night swim is so great when it is hot and just what the kids need after a long day!
9.6
Shirleey
Exceptional
family with young children
08-01-2016
Pros: We had a great discount stayed in this hotel. It was an experience. The hotel was spectacular and huge. The bathroom was amazing. We booked a room with 2 double beds. The bed was very comfortable and large. The room itself was huge. We loved the breakfast as well.
Cons: The AC is a bit old. The heat of Las Vegas was incredibly hot. Our hotel tower was in the middle of renovation so it was a lot of detour to get to our room.
The swimming pool was a bit too small for the size of the hotel. So, it was crowded.
9.6
Steven
Exceptional
solo traveller
08-01-2016
Pros: They were very nice and professional how they treated me.
Cons: My tv didn't work properly but they came to fix it right away.
9.0
Diane
Wonderful
Traveling as Couple
07-31-2016
Pros: It had a resort feel-- relaxing, nice pool area, nice gym.
Cons: When we checked in we were told that the pool closed at 7 pm. We asked if there was a pool party or something after that. We were told no. But the pool was open until 10 pm and they were setting up music.
10.0
Angela
Exceptional
mature couple
07-31-2016
Pros: Everything is great!!!
Cons:
5.0
Debbie
Fair
family with young children
07-29-2016
Pros: The pool until it was closed due to a bloody nose. We then had 3 young children that we could not entertain and the cost of child care was 10.25 an hour so we had to pay for them another expense.
Cons: Coffee shop service was horrendous. Food disgusting. Check in was awful took forever to get our room. Not one manager was concerned that we were not happy. Overall lack of concern that we were happy and our needs were meant. Walls are paper thin heard everything from the rooms next door. Pool music was loud and could be heard from my room.
9.6
Matteo
Exceptional
family with young children
07-28-2016
Pros: Room, bathroom, gardens, swimming pool
Cons: Room view
5.4
June
Fair
mature couple
07-27-2016
Pros:
Cons: More shuttle times to the strip and from the airport.
Knowledgeable staff...had to have my bill re-done three times.
Room cleaning staff very helpful and considerate
Mexican rest and Hank were great !
10.0
Kate
Exceptional
family with young children
07-21-2016
Pros: Very professional staff!
Cons: Clear signage
7.9
Caroline
Good
family with young children
07-20-2016
Pros: The room is clean
Cons: our airconditionaire is not working good
8.8
D
Excellent
family with young children
07-20-2016
Pros: The location and the facilities
Cons: The smoke inside the casino
9.6
Alina
Exceptional
young couple
07-19-2016
Pros: The beach part, the pool, spa. Nice and clean rooms, perfect staff
Cons:
7.9
Socal
Good
mature couple
07-15-2016
Pros: Jarad was very helpful on redirecting us during construction. We had a nice view of the pool and freeway which was noisy.
Cons:
9.6
Ilene
Exceptional
family with young children
07-14-2016
Pros: Very nice property
Cons: The service in the cafe was poor.
9.6
Aaron
Exceptional
family with older children
07-12-2016
Pros: Finally, a resort with amenities that are deserving of the fee!! Great secluded pool, fitness center, male/female sauna, steam rooms, lockers, showers...awesome and relaxing if your in that mood. Great pool with beach if you have kids and a fun 21 & over pool for adults to play...loved it all!!
Cons: A $25 charge for checking in before 11am (we were there at 10:30). If you have rooms available, don't charge me to come early and gamble in your casino and eat in your restaurants!
9.2
Rebecca
Wonderful
family with young children
07-12-2016
Pros: Facility was very nice and the rooms nice and spacious.
Cons: Pool could have been more kid friendly
9.0
Jessica
Wonderful
Family with Young Children
07-10-2016
Pros: Pool and casino
Cons: Walk to the pool
7.9
Geoffrey
Good
family with young children
07-07-2016
Pros: Great location away from the Strip, excellent facilities and friendly staff.
Cons:
8.8
Angie
Excellent
family with older children
07-03-2016
Pros: Luxurious and clean room, plenty of places to eat, loved having a starbucks
Cons: It was always warm except for in the ballrooms. No matter how low I put the thermostat in my room, it never got cold. That makes for uncomfortable surroundings. Also, I paid a lot to stay here and the pool closes at 6 PM. Not everyone that stays here wants to gamble. That alone made me not want to stay here again.
9.6
Michael
Exceptional
family with young children
07-02-2016
Pros: Gorgeous facilities.
Pool is amazing. Great place to cool off with the kids/family. Staff was very nice and accommodating to what ever you needed. Great value for the money. We will definitely be coming back...
Cons: We really liked everything.... My only gripe and it is a light gripe is there is a long walk from lobby to the east tower where our room was. It was also a little confusing to get too until you learned the place. We sometimes travel with my 78 year old mother. Luckily she was not with us on this trip as the walk from lobby to room and back for her would have been tiring and she would have not navigated it well.
3.0
Verified Hotel Guest
Poor
06-27-2016
Pros: The pool
Cons: The pool closes too early
8.8
David
Excellent
mature couple
06-26-2016
Pros: It is easily our favorite place to stay and until ( unlikely ) we encounter something dis favorable we will continue to make it our destination.
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