The atrium lobby with a dancing water fountain and floor-to-ceiling windows gives an overall wow factor. All rooms are very large with seating areas, and guests love the evening manager's reception.
286 units. 11 stories, interior corridors. Accessibility (Call).
valet and coin laundry, room service, area transportation-convention center & Fashion Show Mall.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 165 guests
Showing reviews 1 - 5 of 50
7.5
Anonymous
Good
young couple
10-21-2017
Good
Pros:
Cons:
7.0
Larry
Good
Traveling as Couple
10-20-2017
Pros: Breakfast was great and the managers reception was wonderful!
Cons: Shower did not work very good.
10.0
Eugenie
Exceptional
Traveling as Couple
10-20-2017
Pros: A beautiful, thankfully not opulent, place. Loved the complimentary breakfast and the welcome happy hour with munchies. Nice staff, great room with free internet. Enjoyed the pool, the hot tub, the restaurant.
Cons: No
7.0
Verified Hotel Guest
Good
10-20-2017
Pros: Breakfast. Overall glean appearance. Upon further scrutiny, dirty, dated, worn.
Cons: Dated
3.0
Verified Hotel Guest
Poor
Family with Young Children
10-20-2017
Pros: The breakfast was really the only decent thing.
Cons: Our room had a piping issues, which made the room smell. The pool was dirty and indoors that accommodates 60 people , which is ridiculous for a hotel of this size. They do offer free snacks but you would have to go to the 3rd floor, was not convenient.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-20-2017
Pros:
Cons: The did not leave towels, old and needs updating!
7.0
Verified Hotel Guest
Good
Business Traveler
10-20-2017
Pros: The staff was great, the hotel has a very nice layout and it overall very clean.
Cons: The fittings are a little dated. I could hear the person in an adjacent room pooping and smell them smoking weed.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros: The rooms were nice and clean. The hotel was in a good location just off the strip.
Cons: The rooms needed to be more insulated I was woken up by: the crying baby next door, the morning shuffle to the free breakfast, the banging due to the renovations of the hotel, and the slamming doors.
7.0
Katherine
Good
Group Traveler
10-20-2017
Pros: Breakfast was great! Room was clean, comfortable and quiet.
Cons: Left in 115 degree heat,dispite numerous calls, shuttle never arrived. Front desk finally agreed to pay for a taxi for us. Next day, same driver refused to let us board after recognizing I was the person who called & called.
7.0
Tae
Good
Family with Young Children
10-20-2017
Pros: Breakfast
Cons: The room are out dated.
5.0
Verified Hotel Guest
Fair
Business Traveler
10-20-2017
Pros: the option of happy hour was very nice. along with the breakfast in the morning
Cons: my room was not very clean the sliding door was filthy and looked like it hadn't been cleaned in years
10.0
Verified Hotel Guest
Exceptional
10-20-2017
Pros: They have an awesome happy hour a couple free drinks and snacks. Also one of the best free breakfasts I have had in a very long time! The room was great also, very spacious.
Cons: Nope loved it!
6.7
Joseph
Pleasant
young couple
10-17-2017
Pleasant
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
10-16-2017
very nice - will stay...
Pros: Hotel is beautiful. Staff was overly nice. Room was very clean and larger than the Embassy Suites we stayed in Phoenix this past August, so I was pleased at the room. The breakfast and Happy Hour were really good.
Cons: Ice and soda machines were not working on several, several of the floors. Had to get ice on one floor and soda on another. Neither were our floor. That's the only problem we had.
8.8
Ian
Excellent
young couple
10-15-2017
Fabulous
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
10-15-2017
Very poor
Pros:
Cons:
10.0
Sandra
Exceptional
young couple
10-10-2017
Exceptional
Pros:
Cons:
2.5
Anonymous
Poor
mature couple
10-10-2017
Very poor
Pros:
Cons:
8.8
Nir
Excellent
family with young children
10-09-2017
Fabulous
Pros:
Cons:
3.3
Anonymous
Poor
young couple
10-09-2017
Would not stay there again
Pros: The next morning when we could leave. The place was under construction. Could not find ice. Had to go to the food serving station where they were serving happy hour.
Cons: The place was old.
7.9
Alfred
Good
solo traveller
10-06-2017
Close to Las Vegas Convention...
Pros: Renovated room.
Cons: It was the first time in my life that a hotel was not able to print a formal invoice!
Comment from reception desk staff: 3rd party booking. Ask www.booking.com!
8.3
Alberto
Very Good
review category group of friends
10-05-2017
Great vacation
Pros: The stile
Cons: Everything was good
4.2
Marcelo
Disappointing
young couple
10-05-2017
Disappointing
Pros: Good breakfast
Cons: Our arrival was at night, I booked non-smoking room and they gave me a smoking room. We don't complain, but, A few hours later, by the bath's ac start to smell like someone was smoking marijuana.we went to complain about the strong smell and we wants to change room, but, the recepcionista told us that there was no more rooms available.Breakfast is ok, but, dining area is small and you have to wait for available table.
4.2
Daniel
Disappointing
review category group of friends
10-02-2017
Disappointing
Pros: breakfast was good location was okay
Cons: The door to the room was broken off the hinge and toilet paper was not stocked or towels. Some front staff was not friendly or welcoming! The room was not cleaned properly!
7.1
Kimberly
Good
review category group of friends
10-02-2017
Good
Pros: food was good.
Cons: the location
10.0
Wendy
Exceptional
young couple
10-02-2017
Close to the strip but...
Pros: Included Happy hour daily 5:30 - 7pm - beer, wine, nibbles.
Buffet breakfast included eggs to order.
Lovely swimming pool.
Included shuttle to 3 locations in Las Vegas.
Very helpful staff.
Cons: Resort was under upgrade. Some noise and smells from construction and varnish.
2.5
Anonymous
Poor
young couple
09-30-2017
Very poor
Pros:
Cons: Very Rude front desk staff and pool was out of order during the entire stay. Hotel should have not been open during construction.
9.6
Elizabeth
Exceptional
family with young children
09-29-2017
Exceptional
Pros:
Cons:
7.9
Todd
Good
review category group of friends
09-27-2017
Good
Pros:
Cons:
9.2
Julio
Wonderful
family with young children
09-26-2017
Very comfortable
Pros: Amazing room: big, comfortable and clean. I liked the hotel. It is so beautiful. And they have a restaurant opened for breakfast, lunch and dinner with a nice food The restaurant crew was amazing too. Specially Moussa, Marcella and Jon. The breakfast is so good too.
Cons:
8.8
Nick
Excellent
review category group of friends
09-25-2017
Fabulous
Pros:
Cons:
10.0
Lilia
Exceptional
review category group of friends
09-25-2017
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
09-25-2017
Good - as promised
Pros: Good value for money.
Quiet and silence area but a bit too far to reach the Strip by foot. Nice staff and very good breakfast. Big parking.
Cons: Nothing special - schedule of shuttle to Strip could be a bit more flexible ( last return at 9:30 )
6.3
Melinda
Pleasant
young couple
09-22-2017
Pleasant
Pros: They didn't have our king suite available upon check in. When we were moved to a king suite it was right behind the current remodeling job they were doing. The new room had no air conditioning and the bathroom ceiling was caving in! On the plus side, the staff was friendly and the made to order breakfast was delicious.
Cons:
7.5
Latricia
Good
solo traveller
09-20-2017
Good
Pros:
Cons: I didn't like the location of my room being next door to a construction site.
7.5
Anonymous
Good
young couple
09-19-2017
Good
Pros:
Cons:
8.3
Ruben
Very Good
review category group of friends
09-18-2017
Very good
Pros:
Cons:
9.6
Andrea
Exceptional
young couple
09-18-2017
Comfortable and friendly hotel
Pros: Room was comfortable, breakfast was very good and the happy hour was much appreciated after a long drive to reach the hotel.
Pros: The Bteakfast,the pool and hot tub and the shuttle bus o take you to and from the Strip
Cons: Nothing
9.2
Amanda
Wonderful
young couple
09-12-2017
More than happy with our...
Pros: Bed was very comfy. Everything needed for a really comfortable stay. Tv in both living area and bedroom was a good touch.
Cons: Nothing to complain about.
10.0
James
Exceptional
review category group of friends
09-12-2017
Exceptional
Pros: My stay here was perfect in terms of staff and room. Also there was a discrepancy over the price of our stay when we arrived but the manager at the front was able to correct the situation within a few minutes, she was very helpful.
Cons:
5.4
David
Fair
family with young children
09-07-2017
Passable
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
09-07-2017
Very comfortable
Pros: The breakfast was great and included in the room price
Cons:
10.0
Anonymous
Exceptional
young couple
09-07-2017
Exceptional
Pros: The staff was friendly. My room was nice and clean. I had a good size room for the price.
Cons: They redoing some rooms and it was a little loud at times.
10.0
Anant
Exceptional
young couple
09-06-2017
Beyond expectations
Pros: Room size was good and bathroom was very good
Cons:
8.8
Alfreda
Excellent
solo traveller
09-05-2017
Fabulous
Pros:
Cons:
10.0
Francis
Exceptional
family with young children
08-31-2017
Exceptional
Pros:
Cons:
3.3
Krzysztof
Poor
family with young children
08-30-2017
Shame on you Embassy Suites...
Pros: 1. Room change, thankfully the unpleasant, lying women receptionist wasn't there
2. Breakfast
Cons: 1. Receptionist: she put us into handicap room also lying that there are no more rooms and that it was recently renovated.
2. We were going up and down in the elevator as we were not aware that it would not stop on our floor because of pending construction.
3. Handicap bathroom was dirty with mold all around.
4. Filthy bathroom in our second room, see attached photos.
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