This contemporary hotel offers large rooms with "L" shaped couches. The large exercise room features free weights. Try one of the delicious sandwiches or pastries at the bar area.
Smoke free premises. 202 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, area transportation-Planet Hollywood.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
9.2
Lodge308
Wonderful
young couple
09-07-2016
Pros: Really friendly staff and comfortable bed.
Cons: The walls are a bit thin, so a lighter sleeper may need airplugs.
7.5
Rachel
Good
review category group of friends
08-30-2016
Pros: Breakfast was really good.
Cons:
7.1
Anonymous
Good
review category group of friends
08-25-2016
Pros: The cleanliness and comfort very good shuttle service
Cons:
9.6
Daisy
Exceptional
family with young children
08-23-2016
Pros: Everything was great! Very acomodating for my family. My daughters are 7 and 9 and they really enjoy staying there.
Cons: The ladies in the front desk weren't to friendly, at the end they didnt even say bye or thank you nothing just gave me my receipt....
2.9
Ml
Poor
family with young children
08-17-2016
Pros: Location is OK, not far from highway or strip. Free Wifi is good. Free breakfast was OK too. Has airport shuttle every half hour.
Cons: Price is just OK even considering wifi/breakfast 'cause other better hotels have deals and better location.
1st room smelled a little mildew, shower drain stuck with hair - they used plunger to clean it out, disgusting sight. Later AC broke down and we had to be moved to a different room.
Also tacked on a charge that was an accidental movie order that we immediately switched off and called front desk about it. They said it wouldn't go on our bill as we didn't watch. But they charged our card anyhow after we checked out - we didn't notice because the 1st day was charged separately from the other days, didn't do the math at the time to notice it.
After we called them about the charge, they insisted that no one left a note that said the charge should be cancelled, and even hinted that we lied about this. I'm disputing through my CC because the incident and the undertone they took was infuriating.
The charge was not a lot of money and certainly a lot less than the total charge for the stay. Considering all the trouble we went through with the filthy bath tub drain and broken AC and moving after unpacking - and we didn't even complain at all - it's shocking they refused to remove the charge and even accused us of lying. Horrible staff/customer service for sure.
7.9
John
Good
family with older children
08-09-2016
Pros: Easy to find and parking was good. Good selection for breakfast but basic.
Cons: It is a little bit of a walk to the strip but we did know that.
8.8
Przemysław
Excellent
review category group of friends
08-08-2016
Pros: It was very clean and staff was very nice and helpful.
Cons: A/C could be less loud... but it might be a jet-lag that made me notice it.
5.8
Anonymous
Okay
family with older children
08-05-2016
Pros: We arrived late. Check-in was quick.
Cons: The floor was a bit sticky. Made us question the cleanliness.
9.6
Angelizit
Exceptional
family with older children
07-27-2016
Pros: Very clean, comfortable room. Great amenities.
Cons: I wish it was a little closer to the strip. But the shuttle helped us out a lot.
7.9
Connie
Good
family with older children
07-20-2016
Pros: Room size was very good.
Cons: The pillows were too squishy.
The breakfast was mediocre. The food sitting out under warming lights is not as good as having food sit under warming lids.
9.6
Gunn71
Exceptional
family with older children
07-15-2016
Pros: Great room! Pretty close to the strip. Nice and quiet. Breakfast was good.
Pool was nice.
Cons: Nothing to pinpoint!
7.1
Khristine
Good
family with young children
07-10-2016
Pros: i like that they have a variety of choices for their breakfast.
Cons: I didn't like the fact that they're doing a fire drill/smoke detector test at 2am! It woke us up in the middle of the night, and we have kids. I didn't like the fact that they couldn't keep up with the breakfast food, always running out of food, plates and etc. They should work according to their guests count.
8.3
Michael
Very Good
family with older children
07-09-2016
Pros: Spacious rooms, very clean
Cons: Overall excellent except they ran out of breakfast food on 2 mornings of the week - admittedly on 4 July long weekend but the extra demand should have been anticipated.
7.9
Warnakulasuriya
Good
review category group of friends
07-06-2016
Pros: Breakfast was really good. Staff was really nice. Room was clean.
Cons: No sheets for the pull out bed, called the front desk twice but no one delivered the sheets to the room until we went down to the front desk our selves and remind them again but the front desk agent apologized and had them delivered right away.
10.0
Flo
Exceptional
family with older children
06-08-2016
Pros: Liked everything.
Cons: Breakfast. Eggs with mushrooms wasn't appetizing.
9.2
Jihedh
Wonderful
review category group of friends
06-01-2016
Pros: * great breakfast
* cold flavored water available 24h
* big rooms
* cheerful front desk
* easy location
* lively hall
Cons: nothing
5.8
Fabiola
Okay
family with young children
05-31-2016
Pros: Ythe help of the assistan managerhe help us with our complain and the breakfast
Cons: Our first night smoke detector beeping all night,bathroom fan cover felt,the fridgedoesn'twork yhe water and the shower and the sink we have to catch the drops the dont map the bathfloors
7.9
Djt03
Good
family with older children
05-25-2016
Pros: Friendly staff.
Cons: Breakfast was very limited
10.0
Susan
Exceptional
family with young children
04-23-2016
Pros: I was very happy, and very comfortable, nice and clean we had plenty of room in our room, nice breakfast, a great place to stay with the family
Cons: Nothing
9.6
Andrea
Exceptional
family with young children
04-12-2016
Pros: Hotel was incredibly clean and comfortable. Breakfast was delicious and always stocked.
Cons: Location is near airport and a one way street- which made it difficult to get out of at times, but we found the best direction in and out :)
8.8
Debilaine
Excellent
family with young children
04-12-2016
Pros: Clean and good quick breakfast choices.
Cons: I could hear loud noises from upstairs in the middle of the night. Loud guests were not the hotels fault. Airplane noise was expected, not too late, so no surprise.
4.6
Christina
Disappointing
family with young children
03-28-2016
Pros: The staff at the front desk were kind and helpful
Cons: Shuttle to and from strip was extremely unreliable. We waited an hour after the allotted time to be picked up. We were to be picked up at 9:20. I called the hotel at 9:30 wondering where they were and they told me they had to go to airport first then we would get picked up. Very difficult to wait so long in an underground parking lot with 2 young children.
Also, the noise from the airplanes was very loud and very annoying.
We will not be staying here again.
3.3
Lorraine
Poor
family with young children
03-09-2016
Pros: The front desk attendants were nice and friendly.
Cons: The bathroom door wasn't leveled so we couldn't close the door all the way and when we tried to close it, it made a loud sound since it was scrapping on the floor. The faucet was also clogged. They only provided us with 4 towels even though the reservations were for me, my husband and our 4 kids.
7.5
Alfonso
Good
family with young children
03-07-2016
Pros: Good deal overall for the price.
Cons: Hotel should specify they are right in the path of the outgoing planes from Vegas airport. Extremely loud.
4.6
Odemaris
Disappointing
mature couple
03-03-2016
Pros: Nothing
Cons: The staff was lay back. Because of the location getting a taxi was almost impossible. I asked at the reception for one and she told me wait for one!!!!
8.8
Nicholas
Excellent
family with young children
02-26-2016
Pros: Clean, free shuttle to strip, good breakfast spread.
Cons: Location being directly over runway meant planes flying overhead, almost constantly.
Poor visibiity (location wise). I drove right past it the first time, even when as we were looking for it.
7.9
Anonymous
Good
young couple
02-12-2016
Pros: Good breakfast
Cons: Airplanes flying right over the hotel from the nearby airport, making a lot of noise.
7.9
Muhammadusa
Good
family with young children
02-09-2016
Pros: The price enabled our big family to have a great time together even in the busy super bowl season. Breakfast included is big convenience. I would stay again.
Thanks - Muhammad, CA.
Cons: The list can go on... but i think the hotel did its best in what we paid. Its next to the airport, but some aircraft sounds didn't kill anybody.
6.7
Last
Pleasant
family with older children
01-27-2016
Pros: heated pool, breakfast, staff was nice and even though we were right by the airport and planes were literally taking off every 2 minutes, we barely heard them from our room, we did however hear them very loudly from the pool.
Cons: construction going on, and the smell of paint throughout our floor. also room key had to be recalibrated several times
9.6
Isidro
Exceptional
family with young children
01-26-2016
Pros: Breakfas
Cons:
7.5
Anonymous
Good
family with older children
01-08-2016
Pros: staff, breakfast, shuttle, room, bed
Cons: airplane noise
7.5
Eddie5
Good
family with older children
01-02-2016
Pros: Location and convenience.
Cons: Small eerie elevator on the west wing and tiny bathrooms inside the rooms.
8.3
Happy
Very Good
mature couple
12-30-2015
Pros: Always love the comfortable beds at Hyatt House and the King room gives you just a little more space than a regular hotel room. The breakfasts at Hyatt House are a cut above other hotels that offer breakfast in the same price range. We stayed in Las Vegas as a stopover from California to Utah, and don't really like a gambling atmosphere in a hotel, so this one suited us well.
Cons: The elevator was slow, then jerked around a bit. We were fearful of getting stuck, but didn't.
5.8
Satish
Okay
family with young children
12-27-2015
Pros: The hotel is in a great location
Cons: There was renevation going on because of which there was no water from 10 to 3 every day.
5.0
Richard
Fair
family with young children
12-23-2015
Pros:
Cons: Inutile frontdesk staff
2.9
Anonymous
Poor
solo traveller
12-19-2015
Pros: Nothing
Cons: No advance notice hotel under construction. Poor service, staff terrible. Maid left our door wide open while we were out. Cluttered construction material off elevator. Toilet over flowed. Terrible temperature control in room.
5.8
Brittany
Okay
family with young children
12-16-2015
Pros: the maintenance or bell hop. He was extremely helpful! We didn't have room keys so he met us at the door and even came to our car to help us unload our bags while we unloaded our 3 children. 2,1, and 7 year olds.
Cons: Their booking system didn't show I had a booking for 3 rooms so we were spread out. The vent in our hotel room was partially coming off so my two youngest 2 and 1 year old kept playing with it. They had plug in parts for a DVD player or gaming console which is nice but it wasn't covered so my kids kept turning the mode of the tv.
8.0
Verified Hotel Guest
Very Good
Group Traveler
11-17-2015
Pros: Big room and great breakfast
Cons: Very noisy, not for light sleeper. Close to airport, planes land and depart every few minutes.
9.6
Jeff
Exceptional
solo traveller
10-21-2015
Pros: Rooms were nice and clean
Cons: Maybe more option for food
7.9
Debbie
Good
mature couple
09-08-2015
Pros: The things I liked most about this hotel was the convenience and it's pet friendly.
Cons:
10.0
Anonymous
Exceptional
solo traveller
08-29-2015
Pros: Everything,The location was great,central to all my needs, and the staff, from the pick up at the airport to the staff at the front desk , the total
Experience was four stars
Not one complaint
My thanks to all
Cons: Nope !!!!!!!!
10.0
Saleh
Exceptional
Business Traveler
08-19-2015
Pros: Great Brakefasteasy in and out accessQuite
Cons:
5.8
Alexey
Okay
family with young children
08-18-2015
Pros: Nothing
Cons: Beds
7.1
Anonymous
Good
young couple
08-18-2015
Pros: The service
Cons: the location and the breakfast wasn't that great
9.2
Monika
Wonderful
family with older children
08-16-2015
Pros: Really nice modern hotel. Very comfy room and the amenities. Really good breakfast.
Cons: Breakfast disappears quickly so coming early is a good idea
9.2
Debbie
Wonderful
review category group of friends
08-12-2015
Pros: Location to Las Vegas strip
Cons:
8.3
Benson
Very Good
family with older children
08-07-2015
Pros: Location and breakfast was good
Cons: The rooms were very small
7.0
Verified Hotel Guest
Good
Family with Teens
08-04-2015
Pros:
Cons: The carpets may need updated. Couch hide-a-bed noisy.
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