This property, catering primarily to the locals, includes many casual restaurants and a fine dining steakhouse. The cream-color rooms feature black granite countertops and digital TV service.
572 units. 21 stories, interior corridors.
valet laundry, boarding pass kiosk, airport transportation, room service, area transportation-Fashion Show Mall.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Pleasant
Based on Ratings from 1576 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: The room was amazing and they offered all the essentialsEverything was clean
Cons: Fire alarm and how it was handledGood price however it should be communicate more clearly that you cannot walk to the strip but need to take a taxi or use the shuttle bus that is offered by hotel and which is most often full
8.0
Anonymous
Very Good
08-11-2017
Pros: Not too far from the strip. Daily resort fee included airport and strip shuttle plus several other amenities.
Cons: $100 deposit upon check-in.
8.0
Anonymous
Very Good
08-11-2017
Pros: very friendly staff, casino and buffet very nice, great bargain!
Cons: Carpet in room very stained, mattress was old and lumpy
7.0
Anonymous
Good
08-11-2017
Pros: Nice hotel
Cons: Was not near my target location as requested when I made my reservant ion ... very upsetting ... cost me an extra $20 each way for taxi to get to an from my conference ... EVEN THOUGH I REQUESTED A HOTEL NEAR BY ! Not good for you ...
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and accessibility
Cons: The gym opens at 8:00 am which is a little bit late for me because I'm an early riser.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice, comfortable beds, great restaurant choices.
Cons: Slots didn't pay off well enough.
3.0
Anonymous
Poor
08-11-2017
Pros: Nice people, good clean space. See below for why great experience turns bad.
Cons: Was great until 2:00 am fire alarm. I'm okay with alarm its part of life. What was not acceptable was staff not knowing what to do. They did not evacuate the building. They kept letting guests back into elevators after the fire doors closed.
1.0
Anonymous
Very Poor
08-11-2017
Pros: None
Cons: I called them up very late about my reservation because of change in my flight ,they told me your reservation has been cancelled. I showed up,paid for a room in courtyard rooms and it was the most dirty hotel I have ever been to.
8.0
Anonymous
Very Good
08-11-2017
Pros: Wifi a joke. They say it's free but just try to find it. However the pay wifi for pay is strong and everywhere. 16.85 resort fee should include wifi.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I didn't have to walk "through the casino" to get to my room! Yaay!
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: I was in the tower which is renovated and had a none smoking room. The room was descent but comments from guess who stayed in the older section had only negative feedback. The food was very good and the oyster bar food was exceptional but more $$$
Cons: Pool was closed the entire stay because of wind :(( The 24H Cafe was closed at 8:30pm till 6am without prior notice which was inconvenient For many hours only one elevator working for the tower, line up/waiting time over 15 min.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location about 2.5 miles from the strip and premium outlet mall. Updated bathroom. Easy parking, free internet access, and gym.
Cons: We stayed in non-smoking room, but there are still some cigarette smell. Carpet floor could have been more cleaner.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The way the elevators worked
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Vegas is not known for friendly customer service, but I must say Palace Station does. Everyone from housekeeping, front desk, restaurant hostess to the guy that fixed my tv. Nice clean rooms too.
Cons: Did not like the Chinese restaurant....rude people. I'm sure Palace Station rents the space out.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like that its right off the strip, its not so overly crowded. The room was nice, I got the standard room & it was good. It was nice,nothing looked run down or old. But wasn't super fancy. It worked out just fine. The staff was super nice too.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: We have stayed there many times and enjoy its location.
Cons: No
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing. I was promised a tower room but got put in the dirty old motel portion of property.
Cons: Everything.
5.0
Anonymous
Fair
08-11-2017
Pros: Food was OK
Cons: Trash was on the floor under the desk, dirty towel was hanging on the hook behind bathroom door, clock radio did not work, view out of the window was of a 8 foot high hedge mattress had no padding on the side and you could feel the springs.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was great
Cons: No
1.0
Anonymous
Very Poor
08-11-2017
Pros: Checking out.
Cons: I ended up having to call 911 and speak with a nurse at Nevada poison control because the Palace Station Hotel and Casino exposed me to a hazardous chemical. Management tried to get me to sign a release, which I refused.
5.0
Anonymous
Fair
08-11-2017
Pros: Buffet prices were in-lines with quality of product delivered.
Cons: Staff was argumentative, wireless issues, video issues, security is non-existent and parking is not monitored nor patrolled.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The steak house was good.
Cons: No elevator in the outer building which is the one advertised! The rooms are what you would have expected in a roadside motel in the 50's and just just as filthy! I paid $--- a night which was $--- too much!
1.0
Anonymous
Very Poor
08-11-2017
Pros: The pool was nice and cool.
Cons: Never mentioned you had an option to choose from the new renovated vs old hotel. No elevators, room was dirty, towels smelled, windows were dirty, cigaretts stains on carpet, the buffet was ok. The beds were old. I will not recommend the courtyard.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: Everything
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice room and great services
Cons: No I have no complaints
5.0
Anonymous
Fair
08-11-2017
Pros: Food quality in restaurants was very good
Cons: The room sucked worse than expected and we did not have high expectations
3.0
Anonymous
Poor
08-11-2017
Pros: It was cheap.
Cons: The courtyard building has no elevator to the second floor. The room smelled musty and it was humid.
2.0
Anonymous
Poor
08-11-2017
Pros: Nothing much just that we had the availability when we reached.
Cons: It was not great for the rating provided when we booked the room. Expected something a lot better than what it turned out to be.
9.0
Anonymous
Wonderful
08-11-2017
Pros: High speed wifi
Cons: Indoor air quality is poor. No natural ventilation.
5.0
Anonymous
Fair
08-11-2017
Pros: It had easy access off and on I15 and was located a short drive from the strip.
Cons: The room was not that clean, the carpet was really outdated and the room smelled. I would personally not recommend this hotel to anyone. It was cheap room all the way around.
5.0
Anonymous
Fair
08-11-2017
Pros: The location was great and easy to find if driving. Walking distance to the 7-Eleven and In and Out burgers. Across the street from a pharmacy and lots of free parking.
Cons: The amenities package was not worth the money. If you are driving to the hotel then don't bother getting it. All the casino's offer free parking. The exercise room was taken over by young children as a hang out spot.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Dirty,bad customer services,no even coffe in the morning,old bad maintenance hotel, too much money for room like that, no to refer a friend
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: They put us in a room where there were no elevators, no view, and had to ask for set of towels. I called the front desk twice no answer. We tried three restaurants in the hotel and all of them had horrible food. Nothing was free no discounts on anything.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Site hires from Opportunity Village or community program for special needs! Valuable to community :)
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: Just the location, nothing else is good.
Cons: Room, bathroom, casino, service, nothing is good.
7.0
Anonymous
Good
08-11-2017
Pros: Nice bed, nice shower. Friendly staff.
Cons: No in room coffee maker, or refrigerator.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing the staff was horrible at accommodating my needs
Cons: I hated everything i got priced for things i didnt use ... Like my room for one
1.0
Anonymous
Very Poor
08-11-2017
Pros: N/A
Cons: power went out multiple times, smelled like weed everywhere
1.0
Anonymous
Very Poor
08-11-2017
Pros: How can it be a 3 stars hotel? Room smell bad. We put the sign on the door to request cleaning and not received the cleaning. We had very bad experience and won't recommend my family and friends to stay at this hotel.
Cons: We will never return to this hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was nice and clean. It had good soft pillows.
Cons: It was hard finding the room. The place is like a maze.
5.0
Anonymous
Fair
08-11-2017
Pros: Palace station has a good variety of foods to eat in their hotel. I love going to their Feast Buffet, especially during breakfast time.
Cons: The room we had was a non-smoking room but found cigarette butts underneath the bed. After informing the front desk they were going to charge us but after insisting it was not ours they just said they'd let security know and make a note.
7.0
Anonymous
Good
08-11-2017
Pros: oyster bar
Cons: sunday brunch was not good.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Loved everything about our stay
Cons: Waiting on cab rides
7.0
Anonymous
Good
08-11-2017
Pros: The room was on a lower floor. It was clean and the amenities were good.
Cons: The ice machine was out of order on our floor. I had to go to another floor to fill the bucket up, as the room did not have a refrigerator. Also, the AC made a loud sound when cycling off, which was annoying.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: The room didn't have coffee maker or refrigerator . They didn't put extra toilet paper and ....
3.8
Anonymous
Poor
05-23-2017
Poor
Pros:
Cons: Beds were not made?... maid came knocking on the door at 9:15am the day after...when we were schedule to check out that day?.. what was she thinking! Not a good experience at all! I'll take my business else where next time!:((
7.1
Anonymous
Good
05-22-2017
Good
Pros: Air conditioning was not working properly!
Cons: Location
5.0
Anonymous
Fair
05-22-2017
Disappointed
Pros: Not far from the strip
Cons: The room was a bit dirty, the shower had calcium in the wall look like a cheap motel, somos of the wall had stains and dirt
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