This elegant west-side property caters to locals with a bowling alley and movie theater. It also features contemporary rooms and suites, a large casino, trendy lounges and high-end restaurants.
796 units, some two bedrooms. 20 stories, interior corridors. Accessibility (Call).
I-215 exit 26 (Charleston Blvd), just e. 11011 W Charleston Blvd 89135.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
7 restaurants, also, T-Bones Chophouse & Patio, Yard House, see separate listings, full bar, entertainment.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, game room, health club, spa.
Guest Services
valet laundry, rental car service, airport transportation, room service, area transportation-Fashion Show Mall.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 425 guests
Showing reviews 1 - 5 of 50
10.0
Mike
Exceptional
young couple
09-28-2016
Pros: It was clean and I love the fact it was off the strip and not crowded
Cons:
9.2
Christina
Wonderful
young couple
09-28-2016
Pros: Modern, relaxing, comfortable hotel. Great location if you wanna stay off the Strip. Has good dinning choices: for all budget.
Cons: Service is too slow.
9.6
Andy
Exceptional
mature couple
09-27-2016
Pros: I would highly recommend this hotel.if you are looking for a break away from .or an alternative to the las vegas strip.the quality is I think on a par with the best hotels on the strip.only with more friendly staff and a really easy going ambiance ..restaurants are pretty spot on as well ..all in all 10 out of 10 will definitely be back
Cons: Nothing g what so ever
9.6
John
Exceptional
review category group of friends
09-26-2016
Pros: Complete resort, restuarants have something for everyone. Great pool.
Cons: One of our friends said their room on the 10th floor had very poor water pressure in the restroom and shower.
8.8
Chad
Excellent
solo traveller
09-25-2016
Pros: Very nice and clean and lots of restaurants on property
Cons: Cost a little high
10.0
Arlene
Exceptional
family with young children
09-21-2016
Pros:
Cons: Pool closed too early! 7pm?!!
9.2
Suzanne
Wonderful
solo traveller
09-20-2016
Pros: Outside the strip. Good restaurants. Transportation to strip and airport.
Cons: Hard to find different areas in hotel. It is very big. Information regarding when pool is open as well as fitness center, spa, salon not obvious.
9.2
Dianne
Wonderful
mature couple
09-19-2016
Pros:
Cons: Rooms need more insulation from sounds.
8.3
Patricia
Very Good
solo traveller
09-18-2016
Pros: Pretty location but too far to hike the canyon located 6 miles away unless you rent a car.The rooms are quiet.
Cons: Far from the airport and Las Vegas Clubs, shuttle provided by the resort had limited options. Costly to get a taxi or private car into town or to airport. Smoky in common areas.
9.6
Arnold
Exceptional
family with older children
09-17-2016
Pros: Staff was Friendly and the accommodations were excellent
Cons: N/A
7.9
Karen
Good
solo traveller
09-12-2016
Pros: Beautiful property. Very well maintained. A short note on all the casinos in Vegas (strip and Red Rock) -> I am an ex-smoker. The air ventilation in the casinos now is beyond amazing. You cannot smell smoke at all unless you happen to be sitting next to someone that lights up.
There are a bunch of things on the property to keep you busy including bowling and a full movie theatre. You can also go across the street for awesome shopping.
If you want to do Vegas, but don't want the party atmosphere, this is a great option.
As a side note, you require your key to go up in the elevator. A great extra step for security. The signs are pretty small for this and we found lots of people that didn't see and therefore were very confused trying to get to their suites.
Oh and lastly, make sure you visit their spa. And go early or plan to stay late to take advantage of their amenities.
Cons: I reserved a room for arrival on a Thursday which seemed to be a quieter day for them in terms of occupancy. However, they were unable to provide me with the king bed I had requested and the view I requested. That was a disappointment. The people I traveled with happened to mention that they had a robe and slippers in their suite. I did not. I got a little panicky that the hotel would blame me for taking it upon departure so I reported it immediately. I was told that one would be delivered to me when the room was made up. This did not occur, forcing me to report it again.
If you don't like walking or cannot, ensure you ask for a room close to the lobby elevators. There are two sets of elevators. One to the pool and one to the casino. The pool area closes at 7pm (and you're not allowed to walk through it); so you have to go to the casino elevator which is directly at the end.
10.0
Al
Exceptional
mature couple
09-10-2016
Pros: Staff was great ,great shuttle,great food
Cons: Shuttle at night drops you at the back of hotel so you can pass through the casino but there is a horrible smell from the sewers . Would of liked to be dropped off at the front entrance
10.0
Robert
Exceptional
young couple
09-08-2016
Pros: Great atmosphere and perfect location for a trip to Vegas that is off the strip, but still in a great area of town with a lot of things to do and easy access to freeways to get around.
Cons: Poolside service was a bit slow and not very dependable
6.3
Dana
Pleasant
solo traveller
09-08-2016
Pros:
Cons: Every time I stay there I have to call the front desk to get AC filter changed as no cold air was blowing out. I've stayed there 4 times this summer and every time this happened
9.2
Rafaye
Wonderful
family with young children
09-08-2016
Pros: Everything was great!
Cons: Shower didn't drain well
7.1
Mark
Good
young couple
09-07-2016
Pros: Comfort great room and bed
Cons: Bad wifi
A few tv channels
No coffee in room
10.0
Woo
Exceptional
family with young children
09-06-2016
Pros: Very clean and best lobby staffs!!
Cons: I felt very bad impression from the staffs who is working the reward center when we made them. They were very rude and not kind for my kids.
10.0
Marshall
Exceptional
young couple
09-06-2016
Pros: Where to begin? The whole hotel/resort was lovely. The buffet food was amazing, at least as good as food I've had at many resteraunts. I loved how the layout de-emphasized the casino and gave the hotel a more general resort feel. The room was a fantastic value for the size and quality, with a great view, and the staff were very friendly and accommodating. We didn't realize, for example, that the minibar was equipped with sensors that registered and charged when the food was moved, and the checkout desk gladly took our word that we didn't eat any of it and removed the charges for the food without issue.
For what you pay, it's on par or beyond many more expensive hotels on the strip. I absolutely plan to stay again the next time we visit Vegas.
Cons: The pools all topped out at 4' deep. It might be nice to have an area with a deeper pool -- it's not too major an issue to me but I can imagine folks who like serious swimming would be a bit dissatisfied.
The hotel has shuttle busses to take guests to the Strip -- which is great -- but the latest shuttle back is at 10 pm. I'd have liked a later option to allow one to take in more of the night life.
My girlfriend and I also found the lobby/elevator/casino level layout a bit confusing. "Ground level" from the parking garages takes you through the casino and you have to descend into an atrium below that level to check in. The obvious way to go down is via a pair of (very lovely) staircases, but that doesn't work well for folks with luggage. The best way down is via the elevators off to the side, but they're set off at the ends of long hallways and are poorly marked. In addition, the hotel elevators are only accessible via key card, forcing new guests to take the casino elevators on the other side in order to check in. It's a minor complaint in the grand scheme of things but it's the one area of the hotel that felt poorly thought-out, as though having an impressive atrium took priority over a clear layout.
9.2
Melinda
Wonderful
family with young children
09-06-2016
Pros: Room was comfortable and spacious .
Cons: Pool hours , I was not happy with . Restaurants were a bit on high side .
10.0
Joann
Exceptional
family with young children
09-06-2016
Pros: Service, and room size.also the convenience of many things to do.I never had to leave the resort.was nice to have to drive anywhere.
Cons:
10.0
Adrienne
Exceptional
mature couple
09-06-2016
Pros: Staff location and overall property very nice
Cons: Would like more shops in hotel
10.0
Rusty
Exceptional
solo traveller
09-03-2016
Pros: Best $48 room I have ever had
Cons: Couldn't stay longet
9.2
Ijovbaltinovb
Wonderful
young couple
09-02-2016
Pros: Cozy room, buffet, awesome pool area.
Cons: Pool attendants in two piece, they lack customer service and attitudes are a little off.
I was charged with a lot of stuffs from the mini bar which we did not consume, still in the process of disputing them, the staff I talked to over the phone 4 days ago said he will take care of those charges, but as of this writing i have not heard back from him nor refunded my money through my credit card.
The property needed to improve on the following:
1. valet and concierge services
2. pull over area/parking for registering guests
3. Outdoor signs where the hotel access or lobby registration area is located
4. Should provide coffee maker in the room
7.9
Natalia
Good
family with young children
09-02-2016
Pros: Good size, clean room with comfortable beds and modern shower.
Resort is self contained: spa, casino, bats, restaurants, seeming pool, shopping centre just walking distance ( like a small town) with a main strip is around 15-20 min drive ( depends on the traffic).
Cons: Don't like that people allow to smoke in the casino area... Just can't stand that smell but Have to add that ventilation is pretty good so it's bearable.
Also on check out we have some items from mini bar on the bill that we didn't use ... But I missed to spot it. Didn't like that on the top of the room rate there is a something called town tax per day of your stay.
All Swimming pool are sallow and require more frequent cleaning.
10.0
Pascal
Exceptional
young couple
08-31-2016
Pros: Simply the best
Cons:
6.7
Hannah
Pleasant
solo traveller
08-31-2016
Pros: Cleanest and the staffs very helpful.
Cons: The room key need to program better cause I didn't know that don't enter the key card all the way didn't work. Too complicated. Liquid body wash instead bar soap.
10.0
Eva
Exceptional
solo traveller
08-31-2016
Pros: Great location, beautiful views!
Cons:
10.0
Stephanie
Exceptional
family with young children
08-31-2016
Pros: The entire hotel is very clean and upscale.
Cons: The mini bar is so easy to access and anytime you move an item it gets charged to your room. Maybe moving it to some where less accessible like a cabinet would be better.
8.8
Vasken
Excellent
solo traveller
08-31-2016
Pros: Far away from the noisy and crowded Las Vegas Strip and yet a short drive .. Excellent property , Great staff .
Very clean and comfortable room . Distinguished clientele . Easy access from self park ..
Truly Great value for money . Will go there again for sure
Cons:
9.6
Clara
Exceptional
family with older children
08-30-2016
Pros: Location, location, location! What a gorgeous hotel you have. I'll be back!
Cons: Smelling cigarette smoke while passing through the casino.
9.6
Stephanie
Exceptional
review category group of friends
08-30-2016
Pros: The view from the room was breathtaking.
Cons: Nothing
8.8
Jeanette
Excellent
review category group of friends
08-30-2016
Pros: Food prices reasonable.
Cons: Very few 5-10 dollar slot machines. Made playing very dull. Not into poker or poker/card machines. We like your higher limit slots.
Rooms could have had better air conditioning.
8.3
Dulce
Very Good
review category group of friends
08-30-2016
Pros: It was a very clean and beautiful hotel.
Cons: The phone did not work in the room and the tv in the tub did not work
8.3
Catrin7
Very Good
family with older children
08-29-2016
Pros: Large and comfy rooms. Good sized bath tub, his his and hers sinks. Bathrobes.
Plenty of sun loungers around swimming pool. Lots of kids in pool so good for families but less so if looking for more adult time.
Lots of good value dining options and 2 or 3 smarter restaurants on site.
Good value and quality buffet particularly breakfast which is only $6.99 with players card.
Property has all the amenities you expect from a high end Vegas casino and looks smart and new.
Prices are reasonable throughout the property.
Cons: Had to chase for room to be serviced. Had turn down service first night but not the other 2. Don't know why not. No coffee maker in room.
We liked the location as it meant you did not get all the passing customers and rowdy groups that you get on the
strip. But the property is a long way from the action if youre looking for the full Vegas experience.
8.3
Mohammed
Very Good
family with older children
08-29-2016
Pros: every things where good
Cons: shuttles to las vegas and other site
9.2
Sylvia
Wonderful
solo traveller
08-29-2016
Pros: Liked the atmosphere and friendly employee.
Cons: Ice machines too far.
7.9
Authorfletcher
Good
young couple
08-28-2016
Pros: Bed was comfortable. Casino was varied and arranged well. Food was decent. Staff friendly. Surrounding area of summerlin and red rock views lovely. Close to strip but removed enough for relaxation. Room decently appointed.
Cons: Place is obsessed with money grabbing. You go on holiday to a five star hotel (casino!) you are predisposed to spending money, so everything being overpriced is just annoying. Room deposits (100usd fee per night with only 65 back to pay for resort fee) is ridiculous. My house is more luxurious, nothing in the room warranted the nightly deposit. Spa, bowling, theatre is not free, so why resort fee? Bah. I went there to gamble and such but they're so crass about taking money it makes you want to zip and lock your wallet just for the principle. It's not European five star, but it was good enough considering my room was discounted. Pool closes very early in mid August! Very annoying.
8.3
Rene
Very Good
young couple
08-28-2016
Pros: Great place to stay. Very nice pool site with different pools. Closing at 7 pm!
Lot of different restaurants and awesome buffet. No lines for checking in.
If you just come for gambling there is no need to leave this place. They offer all gambling facilities.
Cons: They should review and improve the shuttle schedule. Arriving after 9 pm at the airport means no shuttle anymore (taxi costs you $ 60
From the hotel to the airport the last shuttle leaves at 7 pm. It means it you have late flight you have to take taxi or spend a lot of time at the airport.
Also the evening shuttle back from the strip. Last shuttle leaves at 10 pm. So if you want to visit a show or just the strip at night you have to take taxi back (all expensive).
During our stay there was no night club. For young couple less convenient.
9.6
Tai
Exceptional
family with young children
08-26-2016
Pros: We enjoyed the pool very much!
Cons: Nothing
9.6
Eugene
Exceptional
young couple
08-26-2016
Pros: great hotel and casino..
Cons: all good
7.1
Greg
Good
family with young children
08-25-2016
Pros: The Red Rock Casino and Hotel property is very nice, and you can tell the details and effort put into the design of the facilities and rooms. However, this hotel is going down hill quickly!
Cons: Perhaps the cheap rates are causing this hotel to become overrun. I have kids myself, but other people were allowing their children to run wild, up and down the halls at night, banging on walls and doors, staying up past 2 am and making noise. Pool is way overcrowded (non customers sneaking in) and not the cleanest, lots of up keep needed. Very nice rooms, but quickly getting thrashed by trashy clientele. Red Rock needs to do something and prevent this resort from disaster.
6.7
Leah
Pleasant
mature couple
08-25-2016
Pros: The bed was comfortable and the room was quiet.
The fitness center was very nice.
The restaurant had a great special meal at a great price and it was very good.
Cons: Remote for the TV didn't work well.
The Casino was smoky.
The room was a little pricey.
If you don't valet park, it's quite a hike to get from the parking lot to the rooms.
9.6
Laia
Exceptional
young couple
08-25-2016
Pros: New hotel and istallations, room was very spacious and clean
Cons: I would like it more if in the pool had a place for kids, they were runnning everywhere causing the water to splash on you, which was quite annoying specially because my reason to stay there was relax
10.0
A
Exceptional
mature couple
08-23-2016
Pros: The location was perfect! The bed was comfortable! Hospitality was Fantastic!
Cons:
7.5
Stefan
Good
family with young children
08-23-2016
Pros: Very good room and beds. Nice pool. Good for families.
Cons:
9.2
Mansoor
Wonderful
family with older children
08-22-2016
Pros: Absolutely lovely and lavish hotel - loved it!
Cons: Nothing really - really enjoyed all aspects of our stay.
10.0
Petr
Exceptional
family with older children
08-21-2016
Pros: -view from room (Strip)
-hotel equipment
-pool
-restaurants
-cinema - IMAX
-close to RedRock Canyon
Cons:
9.2
Barry
Wonderful
mature couple
08-21-2016
Pros: Always enjoy staying here. Nice to be away from the craziness of the strip, in a beautiful arra
Cons: Wifi connection took a while to get going
9.6
Linda
Exceptional
solo traveller
08-20-2016
Pros: The prices for food were reasonable, the numerous pools, the free shuttle to and from the airport and fashion mall, and the movie theatre and bowling alley.
Cons: Prices went up by a lot on weekends for the buffets and bowling.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
08-19-2016
Pros: The hotel was very upscale - kid loved the pool Everything was neat and clean
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