Stratosphere Las Vegas

2000 Las Vegas Blvd S
Las Vegas, NV 89104- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
Overall
Room
Bath
Public Areas
AAA Inspector Notes
Home to the highest building west of the Mississippi, this tall needle-shaped tower hosts several thrill seeking theme park rides at the top. For the non-thrill seekers there is also a rotating restaurant. The rooftop restaurant gives an unbeatable 360-degree view as guests dine. The rooms are modest and the hotel sits away from the other casinos on the Strip. Not evaluated. Facilities, services, and décor characterize a mid-scale property.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-15 exit 40 (Sahara Ave), e to the Strip, then just n. 2000 Las Vegas Blvd S 89104. Station: SLS.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 10765 guests
Showing reviews 1 - 5 of 50
3.8
Verified AAA Guest
Poor
Couple
03-25-2017
horrible customer service. We were asked to upgrade our room, we said yes. we were then sent to a non upgraded room that smelt of urine. after a ton of complaining and an upcharge our room was finally upgraded.
Pros: Our upgraded room was very nice.
Cons: customer service was awful. no apology for sending us to a urine smelling room and still charged us for a different room. i guess if we didnt pay we would have had to stay in nasty room
5.0
Rajiv
Fair
young couple
06-28-2017
Pros: The size of the room was good and the bathroom decent size.
Cons: 1) There was no facility for tea/coffee. 2) The charging points were far off. 3) The TV size could have been bigger. 4) The cable TV channels were less and all adult entertainment was to be paid for, whereas as the original Sin City, some should have been available free of cost. They are available free in Macau. 5) Long queue for check in at most of the times.
7.9
Vikki
Good
young couple
06-28-2017
Pros: Singing diner was unique, locations not too far from anything, we walked to the mirage (central strip) in around 25 ish mins but ubers are easiest way to get around in the heat and really reasonable. Would defo go back
Cons:
7.1
Alexey
Good
family with young children
06-28-2017
Pros: Good value for money. Discount acces to the tower. Clean room, good beds.
Cons: Terrible check is experience. Arriving at later evening, it took us 40 min to be checked in and another 60 min to change the room. The one we initially received was the worst room in the hotel!: ground floor and constant noise from electric transformator nearby - and no change room policy! Finally we got our room only aroun 1.30 after mid night! Location- you need to take a bus to get to the strip.
2.5
Sulma
Poor
review category group of friends
06-27-2017
Pros: check in with crystal was wonderful. Manager gennie was amazing at responding to our challenges with bed bugs and inadequate rooms conditions unlike her supervisor ROME who lacks humanity.
Cons: We switched rooms 3 times. 1st room had blood on shower curtain and my friend got bitten by bed bugs. 2nd room had blood on the comforter and sink smelled like swamp. 3rd room was acceptable to at least rest. The way my friend and I were treated by the manager ROME was unacceptable and he was unapologetic. He was cold insisted that all he can do for our troubles was on evening dinner. We refused his gesture. We would have rather an apology from him it would have gone a lot further.
Showing reviews 1 - 5 of 50