Once guests enter this hotel they are surrounded by a man-made forest oasis. Guest rooms feature modern decor and floor-to-ceiling windows overlooking the Strip or a golf course. Many high-end restaurants are offered. I recommend you dress to impress when visiting this hotel.
2716 units, some two bedrooms. 48 stories, interior corridors.
Pros: the staff in the entire hotel were super accommodating. we arrived 6 hrs. early and we were able to check in. the pool was fabulous, the high end shop associates were great. nice variety of slots and the table games were reasonable.
Cons: no starbucks in the hotel. a short walk across the bridge to the fashion mall but would have preferred on site starbucks.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Every thing
Cons: Some of employees have bad behaviour like shouting back to youI lost scarvesome of my wife and lost and found department employees were Un reachable as well as rood behaviour
10.0
Anonymous
Exceptional
08-11-2017
Pros: Walking thru the casino was more peaceful compared to all the other 5 star hotels. The dealers were fun and bar service was attentive and polite. The rooms were so beautiful and bright overlooking the golf course.
Cons: Still had to walk across to the plazzo for a casual meal at Grand Lux.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: all
10.0
Anonymous
Exceptional
08-11-2017
Very classy
Pros: Staff are good
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service and location.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: the best hotel in Vegas!! We upgraded the room into top floor which had a unbelievable nice city view.
Cons: There's some resort fee will be charged when you check-out.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Need to pay extra money to get a higher floor, the default is the 5th floor; Need to pay extra $30 to get the two queen beds room, the default is the one king bed room
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent Vegas hotel. Great food, staff, and attention to detail.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: the cleanliness and the room and what a view
Cons: Smoke in the casino
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was gorgeous they upgraded me because it was my bday
Cons: You could here others running shower...food prices very expensive
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean. Very modern. Extremely friendly.
Cons: Not one thing to complain about.
7.0
Anonymous
Good
08-11-2017
Pros: The hotel is clean and has good food and gambling.
Cons: The service is substandard. For a 5-star hotel, you get 3-star service. There are long waits at the registration desk. On our last night there, the hot water was shut off, with no warning. This made it difficult to prepare for early morning flights.
3.0
Anonymous
Poor
08-11-2017
Pros: beautiful room and lobby
Cons: zero customer service
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check in was simple. Plenty of staff to handle the number of people checking in. The room was great. The bed was comfortable and I loved the shower. Great view of the golf course.
Cons: The casino is quite busy. I like to walk over to the encore and gamble on that side of the property.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful hotel with very friendly staff!!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: The volume of the club was a nuisance.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing! Staff was extremely unsympathetic. The checkin age was 21 and I was 19, the hotel refused to let me check in although I've paid for the whole trip advance. I had no where to stay, and spent around another 2000$ on another hotel. Ruined my trip.
Cons: Everything. Staff was extremely unsympathetic. The checkin age was 21 and I was 19, the hotel refused to let me check in although I've paid for the whole trip advance. I had no where to stay, this is the worst hotel in Vegas, cold hearted staff.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was impeccable on every level. All staff were exceedingly nice and helpful. The front desk started our stay with exceptional service, and it continued perfectly from there.
Cons: The prices at the salon (and other in-hotel stores) were so high that we did not use their services.
Cons: The one down side is resort fee doesn't include Wi-Fi. There truly weren't any benefits to paying the resort fee; we didn't use the gym bc we walked 5-6 miles per day. Plus paying $18 additional dollars per day for one mobile device is outrageous.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Too much smoke in the casino.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The decorations
Cons: NA
8.0
Anonymous
Very Good
08-11-2017
Pros: The cleanliness, the staff is beyond helpful and friendly, and very convenient with on site amenities and location.
Cons: We had reserved a King bed, but ended up with two doubles as they overbooked on Kings. It was annoying, but the staff was very accommodating and the rest of our experience overshadowed that inconvenience.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is a great hotel, rooms were spacious and the staff concerned about your stay.
Cons: Would appreciate some more nonsmoking areas
1.0
Anonymous
Very Poor
08-11-2017
Pros: terrific! there's nothing to like it
Cons: unfriendly staff! They did not want to be responsible for any events.
10.0
Anonymous
Exceptional
08-11-2017
Pros: A truly amazing room! Customer service, cleanliness etc are all to perfection! We love coming here!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The heater was not working properly ,cold night in wynn!!
Cons: The heater was not working properly !
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: Need to pay $18 for validate parking:( don't have coffee maker in the room
10.0
Anonymous
Exceptional
08-11-2017
Pros: Every staff was so humble and helpful.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: BEST HOTEL IN LAS VEGAS AND VERY KIND STAFF!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The service was so wonderful
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to everything. Great restaurants. Comfy bed and pillows
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: traditional coffee shop
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was amazing. Large suites with great views.
Cons: Resort fees are ridiculous, scam to squeeze money out of their guests.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was the best experience i have ever had in vegas
Cons: I can't complain
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing decor and cleanliness.
Cons: Dealers are not friendly.
5.0
Anonymous
Fair
08-11-2017
Pros: Flower decor
Cons: We found an old pill near bed dust ruffle. Even after staying there for 5 days and getting room cleaned every day, the old pill was still there. This shows how less effort is done in cleaning the room by housekeeping.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: The service was terrible. The food was terrible and extremely over priced. They would not honor the food credit that was part of the deal that I paid for. They took over a hour for them to show up to my room to pickup luggage for checkout.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was great and after I upgraded my rooms the view was amazing. The self-parking was easy and convenient, and the location across the street from the mall was ideal.
Cons: The dirty Windows detracted from the view.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Top notch service!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: I have stayed here many times. It is on a different level than other casinos including 5-stars. Class and Quality. Love it!
Cons: No. I did have a few issues with keys and mistakenly checked out early but their reaction too it made it easy to deal with. So despite the issue Ther eis nothing I didnt like about it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff and facilities were exceptional like always.
Cons: N/A
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pool
Cons: No cheaper food options
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, great experience overall
Cons: There was not a fridge for me to put my personal items. Only a fridge with drinks and snacks available for sale.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Loud music in pool area Lack of coffee making facility in room
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was second to none. Hotel amenities were top of the line.
Cons: hallways smelled like heavy smoke a couple of days.
7.0
Anonymous
Good
08-11-2017
Pros: Cleanliness
Cons: Thin walls. Loud music every night and can hear neighbors arguing/talking every night. No rest here!
10.0
Anonymous
Exceptional
08-11-2017
Pros: everything is excellent. Best hotel during the entire trip.
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: It's location
Cons: I was told I had to have a credit card for a deposit the bed sank in causing back pain I was horriblelthe bed skirt was stained pillow casing was warren pulling my earrings I was asked for credit card and wasn't allowed to charge anything to my roo
7.0
Anonymous
Good
08-11-2017
Pros: beautiful casino, restaurants
Cons: The staff didn't know there were showers in the pool area
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