SureStay Plus Hotel by Best Western Reno Airport

AAA Inspector Rating
8.7
Very Good
716 Guest Ratings
1981 Terminal Way
Reno, NV 89502- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.6
Bath2.1
Public Areas2.7
AAA Inspector Notes
An attractive courtyard features nice landscaping, a pool and a patio area with a fireplace. Crisp white bedding and flat-panel TVs await guests in the modestly enhanced rooms. 265 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-580/US 395 exit 65A southbound (E Plumb Ln/Villanova Dr), just e on Villanova Dr; exit 65 northbound, just e on E Plumb Ln. 1981 Terminal Way 89502.
Pool
heated outdoor.
Dining & Entertainment
Plaza Court Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 2 mi.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 716 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
07-08-2017
We were very impressed with this hotel. It was the nicest one we'd stayed in during our trip. The staff was real nice and met our needs.
Pros: The guy who picked us up at the airport even went out of his way to show us how to turn the A/C on when we got back to the hotel. The entire staff we had contact with were very nice, friendly and helpful. Hotel was clean and in good repair.
Cons: There wasn't anything about our stay that we didn't like.
7.5
Dirk
Good
solo traveller
11-16-2017
Good
Pros:
Cons: the tv service was too poor it was irritating. extremely slow when surfing channels and lousy programing
7.1
Linda
Good
young couple
11-12-2017
Maddening......
Pros: This was a convenient place to stop, clean and comfortable
Cons: We didn’t like the pet charge, $50 is way too much, they don’t tell you how much it is until you arrive and by then you can’t do anything about it. They do provide a bed, but we bring our own anyway, I’m guessing most people do. It ruined our stay.....won’t be staying at Best Western for this reason.
8.8
Linda
Excellent
solo traveller
11-08-2017
Clean and close to the...
Pros: Food was delicious...eggs just right, melon fresh, ham savory. The staff were friendly and very helpful. They deserve 5 stars.
Cons: Bed and pillows extremely hard!! Would have asked for a different room, but my things were all over the room. I folded up a sweater and used it as a pillow.
7.5
Kathy
Good
review category group of friends
11-06-2017
Very convient, but could use...
Pros: You could walk across the street to the airport, They offered a shuttle 24/7
Cons: Our room had an odor. The heating/ac unit was very loud; every time it came on, I woke up
Showing reviews 1 - 5 of 50