The large bright lobby has many seating areas for meetings or just hanging out. The contemporary red rooms feature very large desks. Many rooms provide pull-out sofas.
Smoke free premises. 117 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Rather hard to locate within shopping center area.
Pros: Very clean
Need Microwave, refigrator and
complementary breakfast at that
price. Other hotels offer these items
for lesser cost.
Pros: Very nice all the cable channels comfortable bed dark curtains cold AC
Cons: No free breakfast very sad no microwave
Cons: The bedding had an odor. The bistro didn't prepare my order per the menu.
Pros: Staff was extremely helpful in getting me in early and letting me check out late due to waiting on a ride. Love that there was no gaming machines to be found.
Pros: Nice big, spacious room. Lots of pillows.
Cons: No comments.
Pros: Nice room
Pros: Very quiet.
Cons: A little too far from the a action.
Pros: The room and sheets were very clean.
Cons: The room was cold heater not working well too much cold air.
Not enough towels. Not a good view from my room.
Pros: Everything was excellent except the mattress desperately needed to be replaced!
family with young children
Pros: Customer service, Excellent breakfast
Cons: Location and customer service
Pros: I loved the appearance of the building and the friendly staff.
Cons: I expected to have more plush bedding given that being the primary purpose of an upscale hotel/motel
Pros: Staff was awesome and they saved me. :-)
Cons: For some reason the bed made my back hurt really bad.
Pros: Clean, great location super nice and helpful staff.
Cons: The curtains were only half curtains so when the sun came up you couldn't close the curtains,it was very bright.
Traveling as Couple
Pros: The value. For the price, especially in Reno, the room was excellent. The customer service was quite good too.
Pros: I like the hospitality that easy access to everything location is in a perfect spot I really have no complaints I give everything about your hotel A+
Cons: I really have no complaints my stay there was excellent
family with young children
Cons: I thought free breakfast was included in rating but found out it wasn't, so I was not happy; false advertisement.
family with older children
Pros: Location, amenities.
Cons: Fridge in room had left over food from previous guests.
Paid for breakfast to be included with room price but cashier did not have that information on file and had to go back to room to show proof of what I had paid for.
Pros: great location, very friendly staff, clean hotel, very clean room and astonishingly comfortable bed.
Pros: Comfortable and clean. The staff seem nice and competent.
Cons: Needs better windows to block noise from the highway. Not impressed with the Starbucks "restaurant".
Pros: Sterile and clean
Cons: Location in strip mall with a 2:30 AM wake up call from the leaf blower and street sweeping of the parking lot! Throttled WiFi unless you pay $5 a day. Coffee in the lobby is full freight for Starbucks except it's just instant coffee. Breakfast is full charge.