Grand Sierra Resort & Casino

AAA Inspector Rating
8.7
Very Good
1561 Guest Ratings
2500 E 2nd St
Reno, NV 89595- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room2.6
Bath3.1
Public Areas3.7
AAA Inspector Notes
This large resort caters to groups and has many activities, including a driving range. The rooms are large and bright. The upper "summit" floors are an upgrade and have a more masculine décor. 1991 units, some two bedrooms. 27 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Resort Hotel
Location
Jct I-80 and I-580/US 395, 0.5 mi s; I-580/US 395 exit 66 (Mill St). 2500 E 2nd St 89595.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
9 restaurants, also, Charlie Palmer Steak, see separate listing, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee). Some: refrigerators, microwaves, safes.
Sports & Recreation
sauna, hot tub, miniature golf, game room, health club, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
3 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1561 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
09-14-2017
Great place to spend an overnight. They have everything you could need, including several restaurants. Good value.
Pros: Convenience of having so many options of things to do in one place; free airport shuttle.
Cons: Not a fan of casinos but it was a small part of the hotel.
9.0
Verified Hotel Guest
Wonderful
11-17-2017
Pros: Modern compared to rest
Cons: Toilet was not clean. We had to get it washed.
1.0
Edwin
Very Poor
Traveling as Couple
11-17-2017
Pros: absolutely nothing , had a terrible experience , and I have been travelling all over the globe for the past 35 years , and visited Reno at least 75 times , never been treated so badly even after I voiced my dissatisfaction with management
Cons: staff was awful , impolite , untrained , non concerned . not one smiling face I have come across in three day stay .did not get the upgrade I paid for , room was dirty , no sheet changed even requested .
7.0
Verified Hotel Guest
Good
Family with Teens
11-17-2017
Pros: The view was nice, it was conveniently located to where we had to be for the weekend. A lot to do there, as well. The staff was kind and helpful.
Cons: I requested a non-smoking room but it was either a smoking room or they're unable to provide a true non-smoking room due to the casino. I woke up in the middle of the night coughing and had difficulty breathing due to the smoke. Room was nice otherwise.
8.0
Verified Hotel Guest
Very Good
11-17-2017
Pros:
Cons: shower heads clogged and tub didn't drain
Showing reviews 1 - 5 of 50