Grand Sierra Resort & Casino

AAA Inspector Rating
8.7
Very Good
1561 Guest Ratings
2500 E 2nd St
Reno, NV 89595- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room2.6
Bath3.1
Public Areas3.7
AAA Inspector Notes
This large resort caters to groups and has many activities, including a driving range. The rooms are large and bright. The upper "summit" floors are an upgrade and have a more masculine décor. 1991 units, some two bedrooms. 27 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Resort Hotel
Location
Jct I-80 and I-580/US 395, 0.5 mi s; I-580/US 395 exit 66 (Mill St). 2500 E 2nd St 89595.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
9 restaurants, also, Charlie Palmer Steak, see separate listing, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee). Some: refrigerators, microwaves, safes.
Sports & Recreation
sauna, hot tub, miniature golf, game room, health club, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
3 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1561 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: If there was extra blanket in the room, we wouldn't need higher heating in the night to save energy. Hope there was hanging card for guest to hang out to tell housekeeping to "clean ASAP" or "don't disturbe" for the convenience.
7.0
Anonymous
Good
08-11-2017
Pros: Clean and quiet hotel. Good night sleep. Good for vacation.
Cons: Light was not working. room is too dark because of lacking of lightings. Bad for busines trip. No ice machine on the same floor. Small gym.
7.0
Anonymous
Good
08-11-2017
Pros: Shopping was nearby. It was the host hotel for our event.
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was extremely courteous, competent & helpful. Great dining selection & the gym & spa are excellent. Room was spacious & well appointed.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Nothing
Cons: I arrived at 10:45pm and was told room wasnt clean I was given $50 room credit &told to go eat that didnt work finally at 2:45am i was given a room not the suite i had resvered a room i would have never booked and a refund. They had terrible xustomer
Showing reviews 1 - 5 of 50