Homewood Suites by Hilton Reno

AAA Inspector Rating
8.7
Wonderful
43 Guest Ratings
5450 Kietzke Ln
Reno, NV 89511- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Photos
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AAA Inspector Notes
Guests are greeted by a large stone fireplace in the center of a warm, inviting lobby. All rooms are very large with pull-out sofas, swiveling TVs and granite countertop kitchens. 96 kitchen units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-580/US 395 exit 62 (Neil Rd), just sw. Located in a commercial business complex. 5450 Kietzke Ln 89511.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 27
8.2
Verified AAA Guest
Very Good
Couple
06-30-2016
Rooms are large. Amenities were very good. Kitchen in room. Breakfast was free and very good.
Pros: Room sizeKitchen in roomAmenitiesFree breakfast and quality of breakfast
Cons: Sunday breakfast opened up too late
8.3
Ron
Very Good
family with older children
09-06-2016
Pros: The staff was excellent although I felt they were a little understaffed during breakfast especially on such a busy weekend. I felt sorry for the poor lady who was running around like a chicken with its head cut off. It didn't help that people were leaving their dirty dishes on the tables instead of disposing of them properly. Maybe some signage would alleviate this problem. All in all kudos to the staff!
Cons: There were fans or blowers all the way to our room and a room marked with a big blue X which freaked out our kids. We weren't informed as to why they were there and were not given a choice to opt into a different room at the time of check in. Plus the fans were blowing cold air so the kids froze walking to the room after the pool. Having to walk around obstacles to get to your room with a bunch of luggage and bags probably wasn't a great idea in regards to safety issues.
9.6
Anonymous
Exceptional
young couple
08-01-2016
Pros: Plenty of space in the room. Clean rooms.
Cons:
9.2
Richard
Wonderful
mature couple
06-28-2016
Pros: Loved the room size. Breakfast was good. Amenities were very good. Lots of lights in the room.
Cons: Sunday Breakfast was being set out. Employee scolded others for taking food before the breakfast was fully open. No shower cap in the room.
5.4
Tina
Fair
family with older children
06-25-2016
Pros:
Cons: Picked this hotel because we were there for a basketball tournament and stayed the year before. Basketball court was broken & my husband was the one to repair it. Then we had a team BBQ and the gas grills were not working either which again my husband repaired. Complained to management and was told that we would receive a credit towardscore our bill. Instead they charged our room 3 times but received no compensation for our repairs as promised. Understand property is under new management and definitely not the place we enjoyed the previous year.
Showing reviews 1 - 5 of 27