Some rooms at the hotel offer views of Lake Tahoe and the Sierra Nevada Mountains.
Not evaluated. Facilities, services, and décor characterize a mid-scale property.
Jct US 50 and Stateline Ave. 18 US 50 89449 (PO Box 128).
Guest Ratings
OVERALL GUEST SCORE
Pleasant
Based on Ratings from 69 guests
Showing reviews 1 - 5 of 50
8.3
Jennifer
Very Good
young couple
04-15-2018
Very good
Pros:
Cons:
6.7
Anonymous
Pleasant
review category group of friends
04-15-2018
Pleasant
Pros:
Cons:
10.0
Douglas
Exceptional
young couple
04-14-2018
Exceptional
Pros:
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: The room is very spacious. The bedding and pillow are very comfortable. The bathroom has a separate tub / shower and a vanity area which is very convenient.
Cons: Call before you come to request a non-smoking room. When we check in, there is no non-smoking room so they put us in a smoking floor. But the staff is friendly and he called house keeping and use a machine to clean the room for 1 hour to remove the odor.
10.0
Mark
Exceptional
Solo Traveler
04-13-2018
Pros: LOCATION AND FRIENDY STAFF
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Location is great.
Cons: No fridge or microwave unless you request.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
04-13-2018
Pros: Location
Cons: It's a casino that people party quite heavily at. Rooms have much wear and tear, but people don't go to casinos to hang in the room. I mean it's frickin Lake Tahoe
2.0
Verified Hotel Guest
Poor
Group Traveler
04-13-2018
Pros: Location was goid
Cons: The hotel room Was dirty There was blond hair in the shower all over the wall, I have dark hair. The table was dirty. the nonsmoking room had so much cigarette smoke bloeing in my clothes picked it up. Left a day early, it was so bad.
3.0
Verified Hotel Guest
Poor
Family with Young Children
04-13-2018
Pros: Definitely not a 4 star hotel. The room was little over 100 SQFT. They even charged for internet. Rooms were way too small and very dark. LIterally hated to stay in the room. The TV had very limited choices and couldn't find a single channel for our kids.
Cons: Room size, lighting, cleanness.
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
04-13-2018
Pros:
Cons: It needs a make over and. Good cleaning
6.0
Judith
Pleasant
Traveling as Couple
04-13-2018
Pros: The room we ended up with was beautiful and very quiet with a great view of the lake.
Cons: We were greeted with 'we're scraping the bottom of the barrel with rooms at this price. The only one we have left is next to the elevator'. We ended up spending extra money to upgrade. I felt like we were buying a car. Not good.
10.0
Michael
Exceptional
Traveling as Couple
04-13-2018
Pros: friendly staff
Cons: shower head was funky, could not get a strong stream of water
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros: Nothing to like about this hotel.
Cons: Worst hotel experience in a long time. First room was near elevator and sounded as though a train was rolling through. After moving to a new room, we discovered the lock was not working, had to wait 20 min. to get back into the room. Dilapidated, terrible
7.0
Verified Hotel Guest
Good
Business Traveler
04-13-2018
Pros: The location is excellent.
Cons:
5.0
Joseph
Fair
Family with Teens
04-13-2018
Pros: Location
Cons: Room amenities, price was high. Lack of a breakfast restaurant. The $4.99 breakfast special located in the Forest Buffet was a joke...no seating with 1 cook, 1 server and 1 hostess.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Location
Cons:
9.0
Martin
Wonderful
Traveling as Couple
04-13-2018
Pros: This hotel gives you pretty much what you expect for a major name. Clean, modern.
Cons: Access to the hotel from parking structure difficult. Disabled parking is on a level where you HAVE to use stairs inside the casino or a weirdo elevator thing for a wheelchair. No ramp at all. Security refused to let me get out of my car near the door
1.0
Lorrie
Very Poor
Traveling as Couple
04-13-2018
Pros: Nothing
Cons: Lethe room was small, outdated and had half a view of the roof. Horrible.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Big room, friendly staff, beautiful locaton
Cons:
10.0
Sari
Exceptional
04-13-2018
Pros: Clean modern room
Cons: nothing
1.0
Alyson
Very Poor
Traveling as Couple
04-13-2018
Pros: Check in staff was friendly and efficient
Cons: The room was awful. Worst then some one star places I have stayed. The bed was as hard as a rock but moved anytime you so much as lifted your head. The hotel was so noisy you could hear all the rooms around you and the bar that was across the street.
6.0
Prakash
Pleasant
Family with Young Children
04-13-2018
Pros: Location
Cons: No microwave and room was near elevator making lot of noise
6.0
Valerie
Pleasant
Traveling as Couple
04-13-2018
Pros: The room itself was clean and had a decent view in a convenient location.
Cons: I did not like the strong cigarette smoke within the entire hotel/casino, definitely needed more ventilation.
10.0
Dora
Exceptional
04-13-2018
Pros: Room was spacious and beautiful
Cons:
5.0
Verified Hotel Guest
Fair
04-13-2018
Pros:
Cons: This was in no way a 4 star hotel. 3 at best.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: Too soft mattress - loud when people walk outside room.
6.0
Abhinav
Pleasant
Group Traveler
04-13-2018
Pros:
Cons: No coffee machine in the room when we checked in. Refrigerator in the room was not working. Room too small for the price paid.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Great location, but rather dated. Very friendly staff and decent restaurants
Cons: Fairly dated, but clean rooms
8.0
Danny
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: The resort fee was a bit excessive considering we didn't have a need for those amenities. Would have been nice to have an option to opt out. Would have been nice if we were given an option on preference of room location, even if the cost was higher
3.0
Verified Hotel Guest
Poor
Group Traveler
04-13-2018
Pros:
Cons: The front desk service was horrible, they put us in the wrong room initially, they could not guarantee the two queen-bed configuration, they would not answer room service calls, the air quality in the hotel/casino was very poor.
10.0
Rebecca
Exceptional
Family with Teens
04-13-2018
Pros: The room was roomy and an awesome bathroom.
Cons:
6.0
Verified Hotel Guest
Pleasant
Family with Teens
04-13-2018
Pros: Maid service was prompt and thorough. Heating controls worked perfectly. Water pressure was fantastic. Nice waiting area for shuttles. Skis and snowboards can be kept in room (not allowed at Mont Bleu).
Cons: This "pet friendly" hotel is great unless the owners of the dogs are out gambling and their dogs are anxiously barking the entire time. Harvey's will place you on the pet floors without asking, and a $26 resort fee for a stay at the "kennel" is...not ok.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros: I got food poisoning at Cabo Wabo Cantina and was still charged $150.00 for being poisoned. Calls to the hotel have been ignored and this was my one night to get away with my wife who deals with our 6 month old and toddler. Don't go here. go to hardrock
Cons: I got food poisoning at Cabo Wabo Cantina and was still charged $150.00 for being poisoned. Calls to the hotel have been ignored and this was my one night to get away with my wife who deals with our 6 month old and toddler. Don't go here. go to hardrock
5.0
Chris
Fair
Solo Traveler
04-13-2018
Pros: It's proximity to the gondola
Cons: The bed was the worst thing I've ever slept on in my life
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: Nice large bathroom. Great value even when including the high resort fee.
Cons: Room was a bit dated. Bed was not comfortable.
Cons: Too strong of water pressure and slow bath tub drain.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Clean
Cons: Resort fee
10.0
Kc
Exceptional
04-13-2018
Pros: Staff was highly professional and efficient. We were delighted to be unexpectantly upgraded
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Good
Cons:
6.0
Carrie
Pleasant
Group Traveler
04-13-2018
Pros: Location was great and so were the bell staff and valet.
Cons: The room is very dated for the price.
3.0
Carolina
Poor
Traveling as Couple
04-13-2018
Pros: Room size
Cons: This can't be considered a 4 start hotel. The rooms were very outdated the towels felt like sand paper there are no quality toiletries. It's simply not a hotel that can be classified as 4 star luxury.
6.0
Verified Hotel Guest
Pleasant
Group Traveler
04-13-2018
Pros:
Cons: THE SMOKING IN THE CASINO! No coffee pot in room.
10.0
Jamese
Exceptional
Family with Teens
04-13-2018
Pros: The location is amaZing!! Lak Tahoe WOw beautiful. The hotel also has loads of goodies huge arcade for the kids, good variety in the food court, cool town/restaurants nearby, eco-friendly, healthy.Large windows in rooms provide a great view! Awesome staff
Cons:
9.0
Christopher
Wonderful
04-13-2018
Pros: Clean room, close to everything.
Cons:
9.0
Tim
Wonderful
Group Traveler
04-13-2018
Pros: Great place, good bed, excellent location. Great deal for spring break!
Cons: Remember you pay the resort fee for the wifi!!!
9.0
Ginger
Wonderful
04-13-2018
Pros: Casino in hotel and ski gondola close by.
Cons:
8.0
Jose
Very Good
Traveling as Couple
04-13-2018
Pros: Convinenc perfect location
Cons:
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Location to the concert we attended at the outdoor arena
Cons: No coffee maker in the room, charged for parking $25 per day
10.0
Paul
Exceptional
Family with Young Children
04-13-2018
Pros: We thoroughly enjoyed the service! the staff was efficient and friendly
Cons: I realize that we were staying in a casino hotel. But the rooms smells a lot like cigarrette smoke. If you have issues with cigarrette smoke then you May have issues with this hotel. We rented 3 roomsall 3 rooms had the same smell problem.
8.0
Don
Very Good
Solo Traveler
04-13-2018
Pros:
Cons: Was an OLD 4 star hotel, should not be a current 4 star rating
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