Overlooking farm fields and a man-made lake, this family-run property has accommodated guests since the mid-1960s. Choose from comfortable guest rooms in the main section or cabins around the lake.
Smoke free premises. 100 units, some cabins. 2 stories (no elevator), interior/exterior corridors. Accessibility (Call).
Pros: One of the night supervisors offered us a bottle of sparkling wine after room was not made.She tried to make up for poor day staff.
Cons: The room has not been renovated in quite some time,air conditioning noisy and musty smell.We returned one evening room not cleaned or made.We had to pay up front for room as cash not working.
7.9
Sylvia
Good
mature couple
09-07-2016
Pros: Our room was close to parking so easy to move luggage in and out. Very quiet room. Good bed. We like a window that opens, and a fan that can provide white noise. Everything was great. Breakfast was very good.
Cons: Nothing
3.3
Wayne
Poor
family with young children
09-07-2016
Pros: When the guy dumped the bowling ball of scrambled eggs I had to leave. The waffles were good. The fold out bed was horrible and the room smelled awful.
Cons: See above
3.8
Anonymous
Poor
young couple
09-06-2016
Pros: Breakfast
Cons: The overall inside old and smelly. Hallways dirty, carpets smelly really bad. Pool odor thought out entrance. New owners not impressed.
6.3
Sandy3030
Pleasant
family with young children
09-02-2016
Pros: Last minute booking availability. Location.
Cons: Outdated. Room too warm and AC too noisy.
4.6
Anonymous
Disappointing
mature couple
08-22-2016
Pros: The bed was ok, and the tv good.
Cons: The staff was not friendly. They were unnecessarily rude at check-out. Check-out staff had apparently not been informed of a change in room status that had occurred at check-in - addition of a pet fee (it was on the itemised bill). Upon check-out the staff were secretive, deliberately slow, and rude because there had been pets in the room - and they were treating us in a very condescending and accusatory fashion as a result. When they discovered their error (i.e., that the pet fee had been included), they were not apologetic. Given the high cost of the room, plus the pet fee, one might have thought that an apology for the accusatory manner would have been in order.
Beyond this, the room had an unpleasant odour. This was alleviated by running the AC and the bathroom fan.
Finally, the hotel is very close to the train tracks, and the train is fairly loud when it comes through.
In comparison with other accommodation on this trip east, this was by far the worst.
9.6
Ronald
Exceptional
mature couple
08-20-2016
Pros: Great value for the money. We booked on line on the fly and it was just what we needed. A good night's rest at a reasonable price.
Breakfast was good.
Desk personnel suggested a good look at the falls would be in order!
Cons:
7.5
Ronald
Good
review category group of friends
08-14-2016
Pros: Great stay
Cons: Good location
9.6
Kailyn
Exceptional
young couple
08-14-2016
Pros: The pool was amazing, breakfast had several options and the space is clean
Cons: The space is a bit outdated
5.8
Anonymous
Okay
mature couple
08-14-2016
Pros:
Cons: Not worth the money it costs.
5.4
Anonymous
Fair
family with young children
08-11-2016
Pros: Pool was nice.
Cons: Hot tub didn't work. Breakfast shut down too early.
3.3
Melvin
Poor
mature couple
08-05-2016
Pros:
Cons: The place need a facelift, old smelly carpet with very old furniture. The bathtub needs to be replaced. We were charged a extra $10.00 for a ground level room and told there was only 1 available but to see over half of the rooms were unoccupied. Our pass key did not work had to make three trips to the office.
5.8
Brian
Okay
mature couple
07-27-2016
Pros:
Cons: Breakfast very sub standard
7.1
Anonymous
Good
solo traveller
07-24-2016
Pros: Staff was very friendly! Rooms were nice and clean. Nicely placed close to the highway.
Cons: Air conditioner was so loud you needed earplugs and a pillow over your head and you could still hear it. It was louder than a Diesel engine. Would have been better to endure the humidity. Maybe a better location in shoulder seasons and cooler seasons where you can use the electric heat. Restaurant was just okay. But continental breakfast was good!
8.8
Christopher
Excellent
mature couple
07-17-2016
Pros: Proximity to Grand Falls, which is worth a visit. Room was spacious and reasonably priced.
Cons:
8.8
Sara
Excellent
family with young children
07-11-2016
Pros: Was very happy with our room and it's location, with a small child that didn't want to sleep. My inlaws next door said they couldn't hear him.
The staff at the front desk was very pleasant and very accommodating.
Cons: We found it odd that our room with a balcony looked out onto the indoor pool.
7.5
David
Good
solo traveller
07-07-2016
Pros: The convenience of an on site restaurant, and supper and breakfast provided the sustenance I needed.!!
Cons: It was a bit of a slow check in with the customer ahead of me giving both of the two clerks at the desk a hard time.
I also had a problem finding the hotel from the Hwy, and went the wrong way based on my GPS directions based on postal code. I either missed an important sign to turn right at the T junction from the exit ramp from the Trans Canada highway , or there was no sign at that point. So I went into Grand Falls by mistake!
7.1
Graham
Good
mature couple
03-16-2016
Pros: Its easy to find, a little out of town but right off the highway. Check in was straightforward, as it was gone midnight when we arrived and were very tired we were thrilled to find the front desk manned and our reservation ready for us. There is a restaurant in the hotel.
Cons: There was a slight odour to the place, but we were out of season and judging by the parking lot there were only about ten guests in the hotel so a little musty smell can probably be expected.
10.0
Corina
Exceptional
mature couple
03-02-2016
Pros: Excellent breakfast!
Cons:
5.8
Anonymous
Okay
mature couple
03-02-2016
Pros: the breakfast was good
Cons: old dated hotel, too much money for a place like Grand Falls
10.0
Heidi
Exceptional
mature couple
10-06-2015
Pros: Comfortable bed, great meals, friendly, helpful staff.
Cons:
7.5
/jill
Good
mature couple
09-24-2015
Pros: THE POSTITION OF THE ROOM.THE BED WAS GREAT!
Cons: BATHROOM NEEDS TO BE REDECORATED!
8.8
Richard
Excellent
mature couple
09-20-2015
Pros: nice clean room,value and location with very good restaurant. pool/gym facilities, great staff.
Cons:
7.5
Sandra
Good
mature couple
08-23-2015
Pros: Quietness. On street level
Cons: Breakfast room was way too small and crowded
7.9
Andrea
Good
family with older children
08-18-2015
Pros: The staff serving breakfast was exceptionally helpful and the dining area was clean and very nice
Cons:
9.6
Mike
Exceptional
mature couple
08-06-2015
Pros: Hotel owned by the same family since opening in the mid 60's. On first appearance we thought we made a mistake, but once inside the room we realized we had found a nice gem.
Cons: Tub colour (chocolate brown), was a little intense but other than that, nothing was wrong.
9.6
Stanley
Exceptional
mature couple
06-28-2015
Pros: great breakfast
courteous staff
Cons: none
9.5
Janet
Exceptional
mature couple
06-20-2015
Pros: The breakfast!!! It was perfect.Hot,lots of it and delicious!
Cons:
10.0
Gerald
Exceptional
mature couple
05-25-2015
Pros: The friendliness of the staff especially the lady in the breakfast area..made the start to the day a pleasure ..will be back on my next trip east..
Cons:
8.8
Anonymous
Excellent
family with young children
05-15-2015
Pros: Very comfortable, love that you can park right outside the room. Pool was a little chilly, but not too bad. Room was immaculate apart from a small patch of mildew on the shower ceiling. Breakfast was WONDERFUL. pretty good variety. Super friendly staff.
Cons:
7.5
Keith
Good
mature couple
12-24-2014
Pros: Had a lovely dinner in the restaurant. The included breakfast was also very good.
Cons: Lots of parking but hard to know where to park in snow covered parking lot. Also, confirmation said we would have balcony but not provided.
5.4
Elaine
Fair
mature couple
09-26-2014
Pros: Breakfast was good.
Cons: We are happy to pay extra to have our small dog. The sofa in the room was covered with pet hair and was not clean. When I mentioned this to the overnight clerk he shrugged when I asked asked if the pet charge was for cleaning. He simply did mot address my concern. The proce pf the room and extra charge for my pet was too high for a below average room.
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