Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located off the beaten path but convenient from SR 101 and the highway. This hotel has recently undergone a recent renovation and guest rooms have a fresh-modern look and plush comforts.
Smoke free premises. 92 units. 4 stories, interior corridors. Accessibility (Call).
Pros: The staff were very friendly and helpful. The room had all the amenities and features we wanted.
Cons: I have no complaints about our stay at this hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: The hotel was located within minutes of the restaurant we dined at. Set off the main road it was really quiet. The room was very nice & comfortable. This was our second year spending New Years Eve there.
Cons: We had a suite but did not have glasses in the room & the hotel didn't have any. There was also a computer problem in which both our cards were charged multiple times upon check out. Hopefully its resolved quickly & correctly.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was in a good location for us since we were on a road trip. The hotel was clean and modern and we enjoyed our stay
Cons: nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Breakfast was great
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Comfortable, spacious rooms with excellent accommodations including a kitchenette and a whirlpool tub.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff very pleasant. Housekeeping never vacuums the hall or filled supplies
Cons:
7.4
Verified AAA Guest
Good
08-14-2016
This hotel has good potential, especially it's location.
Pros: The location is quiet and easy to find while being away from interstate traffic. It is in a nice section of town with shopping and restaurants close by.
Cons: For at least the 3rd time in the past several years, mine and several others rooms were not ready. It always seems to be a staff shortage which I attribute to the management since this has been ongoing for several years.
9.6
Anonymous
Exceptional
12-15-2015
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
10-20-2015
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
10-20-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-30-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-29-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
09-27-2015
Good
Pros:
Cons:
8.8
Anonymous
Excellent
07-06-2017
Fabulous
Pros:
Cons: The paper plates and plastic cutlery at breakfast.
9.2
Anonymous
Wonderful
07-04-2017
Comfortable visit
Pros: Comfort and customer service
Cons: Smallish room
7.5
Anonymous
Good
04-24-2017
Good
Pros:
Cons: Room was cold
9.6
Anonymous
Exceptional
10-07-2016
Exceptional
Pros: New renovations were marvelous. Bedding was lovely and the bed was comfortable.
Cons:
10.0
Anonymous
Exceptional
08-08-2016
Exceptional
Pros: The room was clean, well set up, and very cool.
Cons: I used the make-up remover left as a courtesy in the bathroom. I've had a serious allergic reaction to it - face is burned and swollen.
9.2
Anonymous
Wonderful
01-05-2016
Great place and location
Pros: the bed and room!! The free breakfast
Cons: There was construction going on but didn't effect us at all.
10.0
Anonymous
Exceptional
09-13-2015
Nice, comfortable hotel!
Pros: Nice location, great staff, very clean!
Cons: Breakfast was not as good as other HI properties.
10.0
Anonymous
Exceptional
08-31-2015
We always to try to...
Pros:
Cons: Breakfast waste containers needed emptying and the ham in scrambled was tough.
9.2
Anonymous
Wonderful
07-31-2017
Superb
Pros:
Cons:
8.3
Anonymous
Very Good
04-05-2017
Very good
Pros:
Cons:
8.5
Anonymous
Excellent
03-05-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
02-16-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
08-28-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
02-21-2016
Good
Pros:
Cons:
8.8
Anonymous
Excellent
08-07-2017
Fabulous
Pros: Very nice staff!
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Nice location. Easy access to...
Pros: Room comfortable
Cons:
7.5
Anonymous
Good
07-24-2017
Good
Pros: Clean, spacious room.
Cons: The hotel shuttle was in repair or not being used. A taxi came to the airport to get me. I was surprised by this & had wished hotel staff would have told me over the phone to expect a taxi instead of a clearly marked hotel shuttle.
5.8
Anonymous
Okay
07-09-2017
I wouldn't stay here again
Pros: Breakfast was very good. And it was a quiet environment which made good for sleeping.
Cons: As soon as we arrived to the room we noticed one window shade didn't work, the charming outlets wouldn't work for my cell phone. The spa tub looked really dirty. There was so shower curtain. Every time we took a shower the water would be everywhere. The bathroom shelf was actually falling out of the wall. And they had no working phone in the room. I went to the front desk they said they would take off money from my bill for all of the inconveniences... however they never did that and when I attempt to reach someone about it, no one ever gets back to me.
The pool was very small, more then 6 people were in it and i couldn't go in because it was already too cramped. The hot tub was blocked off with wood and tape.
I booked this hotel because of what I saw online. I paid a lot more for the extra features that came with the room. And I was extremely disappointed and do not think this place should be charging over $100 a night.
9.6
Anonymous
Exceptional
06-10-2017
Beautiful area and hotel
Pros: Extremely friendly staff.
Cons: Charged us more than what we were quoted through booking and had to wait several weeks to get it resolved.
5.0
Anonymous
Fair
06-04-2017
Fair
Pros: When we arrived staff was very friendly
Cons: We booked property for hot tub that was broken, no one was monitoring that pool area they just had a piece of ply wood covering it with cones. For the cost they should accomodate for the inconvenience. The following morning I called for extra towels shampoo conditioner staff Stated they were busy not in a friendly manner. I was too feeding my 4 month old and getting my whole family ready for a graduation. I walked down to everything myself while continuing to feed her.
7.9
Anonymous
Good
05-29-2017
Need more staff
Pros: Very clean
Cons: Not enough staff! Had to wait at front desk for 1/2 hour before someone showed up!!!
7.5
Anonymous
Good
04-23-2017
Decent place to stay
Pros: We liked that the bed linens looked clean and white. We liked the size of the television. Unfortunately, the heating/cooling device was not working in our room. We were told that we could exchange rooms, but we had already settled into this one and it was very late so we chose to just stick it out. We liked that there was a hot breakfast, although not perfect, but certainly satisfactory. We liked that there was a pool, but were very disappointed that the hot tub was not open because my 71 year-old mother was specifically excited to enjoy time in the hot tub during our stay. Overall, it was a decent place to stay, I would definitely consider staying there again.
Cons:
6.7
Anonymous
Pleasant
04-11-2017
Nice with one exception
Pros: Shuttle service was great. Very handy!
Cons: The pool was not open during our stay. Staff explained that due to Norwood law, they can only open the pool with a lifeguard. Therefore, the pool was closed from 2pm Sunday until 5pm on Monday-the entire time of our stay!
9.6
Anonymous
Exceptional
03-12-2017
Great accomodations!!
Pros: Pets were allowed. No smell of them. Comfortable beds and bedding. Nice breakfast assortment. Attendant helped me with wafflemaking. (Never used it before). Friendly staff. Honest patron. I dropped my phone-wallet. Shortly after, I looked for it, finally asked at the desk and they had it. Nothing missing. Good coffee to start the day! I'd go back.
Cons: No complaints.
7.1
Anonymous
Good
02-24-2017
Good
Pros:
Cons: Linens smelt moldy, no good. Will never stay here after that!!
8.8
Anonymous
Excellent
01-11-2017
Great value for the money
Pros: Location, staff
Cons: Towels need replacing
10.0
Anonymous
Exceptional
01-10-2017
Beautiful accommodations, great value, very...
Pros: Great, clean, comfortable! Excellent value. I had to go to an early medical appointment with a specialist. This was the only pleasant part of the trip!
Cons:
10.0
Anonymous
Exceptional
01-10-2017
Exceptional
Pros: excellent!
Cons:
7.1
Anonymous
Good
01-07-2017
Housekeeping interrupted us by letting...
Pros: comfy bed
Cons: Housekeeping used pass key to let themselves in when we were in bed . Not a great feeling
10.0
Anonymous
Exceptional
12-21-2016
third time staying here never...
Pros: Very comfortable beds, friendly staff, clean
Cons: Pool could have been warmer
5.0
Anonymous
Fair
12-12-2016
I won't be back here...
Pros: Pool hot tub relaxing location good
Cons: Beds hard more pillow refrigerator was turned up high by maid our soda all froze exploded big mess clerk in main desk charged her snack and drink to my visa!
8.8
Anonymous
Excellent
12-12-2016
Fabulous
Pros: I had to leave before breakfast
Cons:
7.5
Anonymous
Good
11-16-2016
Very pleasant
Pros: Staff was great. Especially the managet
Cons: Nothing
9.6
Anonymous
Exceptional
11-05-2016
Final stayof our New England...
Pros: Great central location for us. Comfy rooms, guest laundry and use of the dining area in the evenings.
Cons: We were here for a week and one of the two lifts was out of action for the whole time which made waiting an issue especially when housekeeping staff were working.
10.0
Anonymous
Exceptional
10-25-2016
More for your money.
Pros: Quiet and comfortable. Close to shopping and dining. Got beer wine and appetizers free one night for managers appreciation to guests.
Cons:
10.0
Anonymous
Exceptional
10-25-2016
Great place to stay....
Pros: Beautiful place. Big, nicely appointed rooms. Looks brand new. Nicely furnished with great mattress and bedding. Good breakfast.
Cons: Loved everything about it.
9.2
Anonymous
Wonderful
10-20-2016
Very nice quiet, clean room
Pros: Very quiet and clean
Cons: Found bathing suit from previous renter hung over shower curtain
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