Best Western Concord Inn & Suites

AAA Inspector Rating
8.7
Very Good
292 Guest Ratings
97 Hall St
Concord, NH 03301- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.0
Bath2.8
Public Areas2.6
BEST OF 2 DIAMOND
AAA Inspector Notes
Located about ten minutes from downtown and the Capital area. The guest rooms have an orange accent wall with matching color schemes, comfortable bedding and an easy to view TV from the bed. Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-93 exit 13, just n on Main St, then 0.5 mi w. 97 Hall St 03301.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 292 guests
Showing reviews 1 - 5 of 50
2.0
Anonymous
Poor
08-11-2017
This hotel is located close to the State Capitol and many restaurants. Room 121 was the closest to the highway (about 200 feet away). Outside windows and walls were poorly insonorized. We heard loudly every car and especially trucks running on I-93 from 4-5 AM. Impossible to get a good night of sleep. We have stayed in other hotels even closer to highways but with good soundproofing and slept great there - not the case here. In addition, we heard doors every time they are opened, neighbors using their bathroom and walking upstairs. The security back door could be always open without a card key. Room was semi-clean on arrival, dated but bedroom renovated. Bathroom was rundown, not very clean, with bad tub water drainage. Two staff members were nice, one was rude. Pool was small and overcrowded, with water not clean. Free breakfast lacked healthy choices (specially fruits) and breakfast area was too small considering the number of families around us. We were lucky to find a table for 2. On the plus side, TV was brand-new and with a great selection of channels. Wifi was free and mostly ok, with occasional disconnects. It is more a hotel for families than for couples or business people. I would not recommend. Avoid rooms closest to highway if possible.
Pros: Free breakfast, easy to find from highway, free ok wifi, good quality LED TV with plenty of channels, located close to the state capitol
Cons: Constant loud noise from highway 200 feet away (horrible sleep), poor insonorization from slammed doors, people walking upstairs and plumbing, semi-clean room, dated, rundown bathroom, back safety door always open, small breakfast space and lack of choice
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Could use a better & varied breakfast menu.
5.0
Anonymous
Fair
08-11-2017
Pros: Breakfast was hot and tasty. Wonderful to have eggs offered.
Cons: When I entered my room the iron was on the floor. The holder was half ripped from the wall. In the toilet was a bag of plastic screws! Obviously the maintenance staff had not finished their job. Room really noisy. I could hear people walking above me.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice remodeling
Cons:
Showing reviews 1 - 5 of 50