Best Western Plus Keene Hotel

AAA Inspector Rating
8.7
Very Good
162 Guest Ratings
401 Winchester St
Keene, NH 03431- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.7
Bath2.5
Public Areas3.0
AAA Inspector Notes
Highlights here include their on-site restaurant, a spacious lobby offering a bevy of sitting areas along with well-appointed guest rooms. 122 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 10, just s of jct SR 12 and 101. 401 Winchester St 03431.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 162 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Very disappointed! I booked a nonsmoking room and did not get it. I am very sensitive to smoke and didn't sleep. They would not give me another room.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Very consistent with services
Cons: They did not have any of my five reservation booked. When repeatedly confirmed in person and on phone they had it for another weekend. Very sloppy human error. Humiliating for my friends. It was rectified but through a lot of stress
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing customer service
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Beds
Cons: The management let some middle aged biker hippies park their stupid loud motorbicycles directly outside the hotel entrance.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: Temp was 58 degrees F when I entered! Warmed up but took 90 minutes or more...
Showing reviews 1 - 5 of 50