Conveniently located near a bevy of conveniences including shopping mall, the interstate and airport. The guest rooms are well appointed and comfortable.
Smoke free premises. 108 units. 3 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, airport transportation.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 49
9.6
Charlene
Exceptional
review category group of friends
09-20-2016
Pros: EXTRA LARGE ROOM. COMFY BED WITH CHOICE OF 4 PILLOWS. DESK CLERKS VERY HELPFUL AND FRIENDLY. EASY TO GET TO LOCATION. INDOOR HOT TUB AND POOL VERY NICE, ATTRACTIVE PLACE, WITH GOOD FILLING BREAKFAST.
Cons:
10.0
Alicia
Exceptional
young couple
08-31-2016
Pros: Was easy to find, close to the main restaurants! Good price! Front desk ..very nice people!
Cons:
10.0
Anne
Exceptional
family with young children
08-25-2016
Pros: rooms are nice and bright-and clean-everything your need to relax--breakfast is delicious and staff is very cheerful..
Cons: The couple in the room next ro our heads decided to have a screaming match about 3am--but that is not the faulty of the hotel..if it had woke up my grandson--I would have called to have someone talk to them
10.0
Anne
Exceptional
solo traveller
08-23-2016
Pros: Rooms modern .. and quiet. Breakfast is delicious..and fresh..very close to the airport .. the mall and plenty of places to eat..great place to stay!
Cons: Nothing to dislike!!
10.0
Anonymous
Exceptional
mature couple
08-23-2016
Pros: Great staff, good breakfast and clean dinning room
Cons:
9.2
Happy
Wonderful
young couple
08-18-2016
Pros: The free breakfast is awesome. The rooms were nice and spacious.
Cons: I wish there were a cut off time for kids in the pool area. Like have the last hour or so be adults only.
9.2
David
Wonderful
mature couple
08-07-2016
Pros: Convenient location
Cons: Nothing
10.0
George
Exceptional
mature couple
08-06-2016
Pros: The lady who tended the breakfast bar was soooo friendly and SUPER efficient keeping all clean and supplied. Delicious breakfast, good spots to walk doggie and doggie bags provided outside..was all kept very clean.
Cons:
9.6
Kim
Exceptional
mature couple
07-26-2016
Pros: The room is easy access to the outdoor for my pet. It was quiet, even though we were right by the pool. The room was clean and the beds were comfortable. The breakfast was an added bonus.
Cons: The air conditioner had no dials so you could not self regulate. The temperature was okay.
9.0
Philippe
Wonderful
Family with Young Children
07-13-2016
Pros: Great place for a trip layover, near the highway, great room, pool and common area. Highly recommended !
Cons:
9.2
Debra
Wonderful
mature couple
06-28-2016
Pros:
Cons: Hotel having issues with internet. We were unable to use during our stay.
10.0
Anonymous
Exceptional
young couple
06-22-2016
Pros: Jacuzzi was amazing! Good room
Cons: Breakfast room was crowded, but understandable
9.6
Anonymous
Exceptional
solo traveller
06-15-2016
Pros: Comfortable bed, quiet. Microwave available 24 hours.
Cons:
9.6
Sinead
Exceptional
mature couple
06-14-2016
Pros: The room was large and the beds extremely comfy. The bathroom was spotless and well stocked . The breakfast was a very pleasant surprise .... A great selection of hot and cold items. The lady attending to the breakfast room was more than helpful.
Cons:
4.6
Janelle
Disappointing
young couple
05-31-2016
Pros: The staff was friendly, but not very helpful
Cons: The AC didn't work, and it was 97 degrees outside. We called and asked to be moved after 2 hours of letting the AC run on the lowest setting and leaving to go visit family. When we returned to take a quick shower and head back out, it was still boiling inside the room. We called and asked to be moved to another room, since the hallway was like stepping out into an icebox, and our room was like stepping into a furnace. The knobs on the AC had been removed, and a thermostat was available to adjust the temperature which as I said we had certainly adjusted. We were told the hotel was booked and that moving our room was not possible. We waited about 20 minutes before a nice lady came up and assessed the situation. Luckily my boyfriend knows about air conditioning, and was able to help this woman remove the entire cover from the unit and mess with the broken knobs. AC was "fixed" and by fixed I mean knobs were turned and the cover was replaced. My boyfriend actually had to put it back on properly so that we wouldn't be billed for "damage" since the lady didn't know how to replace the cover properly. We made other reservations since the conditions of the room were not tolerable, and we had paid $160 for a comfortable stay. We had to go to a much worse hotel in the middle of downtown where there is a huge drug problem and were made to deal with obvious shady activity. We went down to the Holiday Inn desk to inform them that we would be needing a refund as this was completely unacceptable and that we'd booked a room somewhere else. The lady at the desk told us she needed to speak with her manager, she went behind the desk and spoke with her for about 5 minutes and then came back and informed us that the manager would need to go and check the unit personally. so we said that was fine and continued to pack our vehicle (mind you this is after a 4 hour drive, we were EXHAUSTED).
10.0
Nino
Exceptional
mature couple
05-25-2016
Pros:
Cons: the pillows
9.6
Paula
Exceptional
mature couple
05-10-2016
Pros: Love the bed pillows it's beautiful clean
Cons:
7.5
Dorothy
Good
mature couple
05-03-2016
Pros: Comfortable sleeping
Cons: I was told a bag breakfast would be ready when I was to leave next morning, it was not ready we left without breakfast
10.0
Jeffrey
Exceptional
family with young children
05-01-2016
Pros: Bed was very comfortable. really nice to sleep in
Cons:
10.0
Ariela
Exceptional
young couple
03-17-2016
Pros: Excellent staff. Great hot breakfast every morning.
Cons:
10.0
Lee
Exceptional
mature couple
03-01-2016
Pros: Great Breakfast Room & Bufett directly off Lobby..Extensive Selection of Breakfast Items, Hot & Cold..Best Breakfast we have experienced of any mid priced hotel..
Cons:
9.2
Anonymous
Wonderful
family with young children
02-29-2016
Pros: bed was comfortable, bathroom clean, breakfast was good,
Cons: gym was a little sparse with only 4 pieces of equipment
6.7
Laura
Pleasant
family with young children
02-24-2016
Pros: Room was nice-comfy bed
Cons: Pool area was small and the hot tub was out of order.
8.3
Michael
Very Good
mature couple
02-16-2016
Pros: The breakfast was great and everyone got a kick out of the automatic pancake maker.
Cons: The pool needed to be cleaned and the hot tub was out of order. When you can't see your feet in the 3 foot deep end it is fair to say it needs to be cleaned.
6.7
Kimberly
Pleasant
mature couple
02-09-2016
Pros: Breakfast was good, everything was nice and seemed clean.
Cons: We were there to see our new grandbaby. Unfortunately it was the week leading up to the NH primary and the hotel rates were very jacked up.
8.8
Tina
Excellent
family with older children
01-26-2016
Pros: We stayed one night and enjoyed hanging out in the pool and hot tub. Staff was friendly and the room was clean.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-01-2016
Pros: Friendliness of the staff, cleanliness, and price. Loved having breakfast included. Breakfast had a nice variety of healthy choices.
Cons: .No
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
12-15-2015
Pros: Clean, friendly, pool, breakfast, safe
Cons: no - all was good
9.6
Anonymous
Exceptional
young couple
12-13-2015
Pros: Staff was awesome, hot tub and pool were clean and in good working order,our room was ready early and we were able to check out late, the room was spacious and clean and breakfast was hot with several choices
Cons: The bed wasnt as comfy as it looked, may have just been me ,because my boyfriend loved it
8.8
Paul
Excellent
mature couple
11-01-2015
Pros: Very clean and modern. Extremely friendly and professional staff.
Cons: No restaurant/bar and "gym" only had 4-treadmill machines w/no additional equipment.
10.0
Antoinette
Exceptional
family with older children
10-23-2015
Pros: Rooms are simply beautiful and a great comfortable size
Cons:
4.2
Anonymous
Disappointing
solo traveller
10-19-2015
Pros:
Cons: Toilet would no flush the contents of the bowl. Could no get heat. The in room unit blew cold air only. Both items show poor maintenance and poor follow through. Guest had expected at least heat and working toilet. Yes? Room 224.
10.0
Richard
Exceptional
mature couple
09-30-2015
Pros: After an arduous day of flying across the US we were very happy to be able to relax. Everything was nice, from the room to the excellent breakfast. Just very enjoyable.
Cons:
9.6
Susannah
Exceptional
young couple
08-19-2015
Pros: I really enjoyed the pool/hot tub, WiFi, cleanliness/comfort of the room, and friendly staff.
Cons:
10.0
Jessie
Exceptional
young couple
08-14-2015
Pros: Love the design of the rooms.
Cons: The breakfast was average for a hotel.
9.6
Cheryl
Exceptional
mature couple
08-11-2015
Pros: Pancakes till midnight were great when we returned.
Cons:
7.1
Edward
Good
mature couple
08-09-2015
Pros: Pancakes from 8pm to midnight.
Cons: The hotel would not honor our military status with regards to there normal discount policy because we booked thur you .... we will be more careful when using your booking service with regards to that point. We have stayed at this hotel before because of location and rates.
l
7.5
Michelle
Good
young couple
08-09-2015
Pros: It was clean comf and friendly...pet friendly is great unfort the pet up stairs above us paced all night
Cons:
8.8
Weary
Excellent
solo traveller
07-10-2015
Pros: Friendly staff, great hot (free) breakfast, and warm cookies on arrival (not sure if this is a regular feature, but much appreciated). :)
Cons:
8.8
Cleveland
Excellent
mature couple
06-23-2015
Pros: Staff was helpful and friendly,room was very clean and seemed almost like a new building,breakfast was excellent.
Cons:
7.1
Ralph
Good
mature couple
05-26-2015
Pros: Breakfast and the pool looked really inviting as well as the hot tub. Wish the hot tub was larger...seemed really small.
Cons: That kids were in the hot tub from morning till night unattended. So adults could not enjoy the pool area or hot tub.
10.0
John
Exceptional
mature couple
05-13-2015
Pros: The check-in and check-out were handled speedily and efficiently. The staff were very friendly and helpful, especially in supplying information on local eateries, shopping, church, etc. the parking, wi-fi, bedroom and breakfast room were all excellent.
Cons: There was little that we didn't like; perhaps the plastic / paper ware and cutlery at breakfast time!!
9.2
Jeff
Wonderful
mature couple
03-10-2015
Pros: Room was clean and nice size. Breakfast in am was good.
Cons: Nothing really..
10.0
Anonymous
Exceptional
family with older children
02-13-2015
Pros: We had to catch a fight very early and the staff offered us coffee and fruit and bagels. That was very helpful. The shuttle that am help also
Cons: Waiting for the shuttle when we arrived we waited almost 25 minutes in the snow and cold. I figured they were waiting for a flight to arrive. I understand making the most of a trip but it would have been nice if the desk person told us, we would have waited inside. But we didn't leave afraid we would miss the ride
8.8
Robert
Excellent
solo traveller
02-05-2015
Pros: The staff were very nice
Cons: Room wouldn't get warm. Heat was cranked to 78 degrees and it was still cold.
The quality of food served for breakfast was awful. The eggs can't really be eggs. They don't even taste like eggs. I'd rather pay for a real breakfast.
10.0
Judith
Exceptional
mature couple
01-21-2015
Pros: The breakfast is well rounded and delicious. The staff are very friendly and accomadating. They are truly pet friendly and the rooms are clean.
Cons: I liked everything.
10.0
Anonymous
Exceptional
solo traveller
01-11-2015
Pros: wonderful facility and super-large space
Cons: I felt a little uncomfortable at night because of the curtain, it can't curtain off the light.
8.8
Michael
Excellent
mature couple
10-16-2014
Pros: We liked everything about the hotel itself.
Cons: We found it hard to get to, more on account of our unfamiliarity with the city and our assumption that we could find it on our own. I knew about where it was, but we had exited I-293 on the west side of town to check our location, but didn't find a convenient way to get back on the expressway, so went on city streets and ended up driving around quite awhile. We learned that there are several different extensions of S. Porter St. But once we got there, we were delighted with the facility and had a good night there.
8.3
Joan
Very Good
mature couple
10-03-2014
Pros: complimentary breakfast; quiet room
Cons: Placed a $20.00 incidental charge on my card and didn't tell me about it. They did take it off but thought it was not up front to do it.
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