North Conway Grand Hotel

AAA Inspector Rating
8.7
Excellent
633 Guest Ratings
72 Common Ct
North Conway, NH 03860- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.1
Public Areas3.4
AAA Inspector Notes
This large-scale hotel is located off the main strip and behind Outlet Village. Large stuffed bears guard the lobby as you enter. Many shops and restaurants are either on-site or a short walk away. This is a great getaway spot for families with young children. Smoke free premises. 200 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.5 mi n of southern jct US 302/SR 16, 0.3 mi e at sign; behind Settlers' Green Outlet Village. 72 Common Ct 03860 (PO Box 3189).
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, ice skating, recreation programs in summer, playground, game room, exercise room.
Guest Services
coin laundry.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 633 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Family w/Children
09-02-2017
excellent friendly staff clean and safe
Pros: Great for small children indoor and outdoor pools playground game room lots of things for the kids to do.
Cons:
9.0
Verified AAA Guest
Wonderful
Couple
08-01-2017
Very impressed, this is a family oriented hotel, but only my wife and stayed here and it was great. My grandkids were here also in another room, but even with the amount of families we did not get bother or heard extreme noise. The hotel staff was great and I mean all around, I'm in customer service and I am aware of good service, you proably only hear the negatives, so from the front desk to maintenance workers to the room maids of which they were exceptional (especially Carmen from the room maids to Darlyne in the Restaurant).
Pros: Everything, from the multiple pools to the nightly movies for the kids and a nice big lobby of which we utilized almost every night.
Cons: Fire pit was always crowded, but no big deal.
10.0
Verified AAA Guest
Exceptional
Couple
11-14-2016
Beautiful, welcoming, quiet.
Pros: Everything
Cons: Bar closed too early.
7.0
Verified AAA Guest
Good
Family w/Children
07-18-2016
Room seemed recently renovated and was clean. Kudos for the most comfortable mattress I have ever slept on in a hotel(and I have a bad back).
Pros: Waiter on the bar side of restaurant was professional and friendly - food was really good.Nice to have the indoor/outdoor pool, although they are on the small size.Very convenient to shopping, attractions etc
Cons: The gym left a lot to be desired. It seemed like an after thought. It opened too late in the morning and was way too warm. I tried to turn the A/C cooler but it didn't go any lower and after 10 min of running gave up and left, very disappointed. The hotel itself is also too warm.
5.4
Leopoldine
Fair
young couple
11-21-2017
Passable
Pros:
Cons: The pool smelled so strong of chlorine that your eyes started to tear and the plumbing at the hotel is so loud you can here the people next door in the bathroom.
Showing reviews 1 - 5 of 50