Red Jacket Mountain View Resort and Indoor Water Park

AAA Inspector Rating
8.7
Very Good
283 Guest Ratings
2251 White Mountain Hwy
North Conway, NH 03860- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath2.9
Public Areas3.5
AAA Inspector Notes
Inspector Pick (Pool): Children have a ball at this indoor water park playing in the wave pool, dodging water cannons and plunging down the slides.
Rooms at this property have either mountain or garden views, and many have a balcony. The attractively landscaped grounds afford scenic views. Four presidential homes are spacious and comfortable. Smoke free premises. 165 units, some two bedrooms, houses and condominiums. 3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
1 mi s on US 302/SR 16. 2251 White Mountain Hwy 03860 (PO Box 2000).
Eco Certification
The New Hampshire Sustainable Lodging & Restaurant Program certifies lodging properties with ongoing initiatives to conserve energy and water, reduce waste, reduce and eliminate toxic chemicals, encourage environmental awareness with their staff and share their efforts with guests and their community.
Pool
heated outdoor.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
snowmobiling, sledding, recreation programs, playground, game room, lawn sports, trails, exercise room.
Guest Services
coin laundry, room service.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 283 guests
Showing reviews 1 - 5 of 50
6.4
Verified AAA Guest
Pleasant
Family w/Children
03-15-2017
My kids were very excited about a water park adventure before we were heading there. Water park closes at 9pm and reopen next day until 10am. We checked-in at 7pm and not realized we have to pay $25/person of water park pass for 2hrs that night. So not worth it. The water park is not so big first of all. Definitely not worth to pay additional $75 toward our $210 night stay.Hotel rooms have poor soundproofing. Could sleep all night because adult walking until very late at night and kids jumping at early morning. If you choose this place make sure you request the top floor. If not, use some ear plugs.We are not returning here!
Pros: I do like they have movie time, arcade, cookie decorating, plaster painting, etc available for kids. Not all are free but at least something around there is available.
Cons: FYI - Water park passes don't come with it if you book on the 3rd party website! Additional $25/person at check-in.I was very upset about booking on a 3rd party website. I booked on AAA site and not knowing the water park pass didn't come with it. Seriously???? A water park resort promotes its water park but the passes are additional? I paid $200 night and got there at 7pm. The front desk said we have to pay $25/person to use the pool, which leaves us 2hr for the night to use the pool. Of course we have ski tickets for the next day. Definitely can't use the pool in the morning. I didn't get the water park pass because of this reason, so we used the arcade. It was another disappointment because all arcade games are video games for older kids and not my 2 & 5 yrs old. Went to see the movie instead. At least it is something for the kids before we went out for dinner. Now looking at it, Great Wolf is my better choice when choosing a water park resort.
10.0
Marcos
Exceptional
Family with Young Children
11-17-2017
Pros: Breakfast and Water Park
Cons: Elevator maybe need replace
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
11-17-2017
Pros: This is a very family-friendly hotel with a killer view in a great location! We loved that they had a pool DJ focused on the kids every afternoon and the evening kid activities were great. Food was also very good (breakfast and dinner buffets).
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
11-17-2017
Pros: The 3 restaurants, and waterpark!
Cons: Rooms need some updating!
4.0
Irene
Disappointing
11-17-2017
Pros: not much at all wasn't worth that kind of money for what we got seems anything you wanted to do was extra pool people rude especially that older lady I forgot her name rude to me 4 times I had only one grandchild with me people were wondering what I
Cons:
Showing reviews 1 - 5 of 50