Residence Inn by Marriott

AAA Inspector Rating
8.7
Excellent
17 Guest Ratings
1 International Dr
Portsmouth, NH 03801- Map It
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.1
Public Areas3.1
AAA Inspector Notes
Situated near Pease International Tradeport and business parks. The comfortable guest rooms are suitable for travelers seeking a home-away-from-home. Smoke free premises. 90 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Spaulding Tpke (US 4) exit 1, just .5 mi w. 1 International Dr 03801.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Eco Certification
The New Hampshire Sustainable Lodging & Restaurant Program certifies lodging properties with ongoing initiatives to conserve energy and water, reduce waste, reduce and eliminate toxic chemicals, encourage environmental awareness with their staff and share their efforts with guests and their community.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-to Market Square.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 17 guests
Showing reviews 1 - 5 of 32
6.6
Verified AAA Guest
Pleasant
Family w/Teens
08-01-2017
Overall, this hotel is a good place to stay. There are pros and cons just like anywhere else. The location is a couple of miles away from Portsmouth center, but the parking is free and plentiful at this location. There are grocery stores, shopping, and restaurants all close by.
Pros: Free breakfast at the hotel was a big plus. Also, 2 or 3 nights a week they offer free food and drinks at night between 6 PM and 7:30 PM. The staff is mostly friendly, although there was an occasional person that was not the most amicable.
Cons: The hotel indicates there is a free shuttle service for a radius of 8 miles that will take you anywhere and pick you up. We decided to use this service on one night to avoid having to find parking in the center, etc. I met with one of the receptionists at the front desk and told her where we were planning on going and the time. She took all the information down, along my name, and room number. She indicated the shuttle would leave at 2 PM for this. When the time came, we all went down a few minutes early before 2 PM and waited for the shuttle. After about 10 minutes or so with no shuttle in sight, I asked the woman at the desk, who was the same woman that set up the appointment, and asked about the shuttle. She told me she was trying to locate where he was. After another 5 or 10 minutes, another woman from the hotel comes over and tells me that the shuttle is a courtesy only and there is no guarantee. When I asked about the shuttle that was supposed to pick is up, she indicated it would not be there any time soon. At this point, we had to scramble and rush down to the center using our own vehicle and search for parking, cutting the time of our appointment really close. We had booked a boat cruise, and if we were late, we would have lost all our money. This left a real bad feeling with me, because I had a conversation with one of the drivers previously, and the woman at the front desk to arrange the appointment. When the time came however, the hotel didn't deliver and didn't even notify us ahead of time so we could have left earlier on our own and not cut the timing so short.Additionally, I had rented a 2 bedroom suite with a full kitchen. The cost was not cheap. In the living room area, there were stains on the carpet and some of the edges were frayed. Some of the areas in each room looked like they hadn't been cleaned thoroughly in a while because there was dust in the corners, etc.The maid service was not stellar. They often did not leave things like toilet paper, tissues, and soap. Why should you have to call down to get items like these that are supposed to be provided when the maid comes and cleans the room.
9.0
Jason
Wonderful
Family with Young Children
11-17-2017
Pros: Hotel was clean and quiet. Pool and free breakfast - Noice!
Cons: Our room smelled like a urinal cake when you first stepped in, but you got used to it after 2 minutes.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
11-17-2017
Pros: The staff was wonderfully helpful and friendly. Their shuttle service was top notch! They took us everywhere we needed to go in the area in a timely fashion.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: The hotel and location were great. Rooms were clean, spacious and overall pleasant.
Cons: First room we got was surrounded by barking dogs. They should keep pet owners together and keep others separate. We did not appreciate having to move rooms. The TVs have no HDMI input. If you hope this hotel needs a tech update badly.
7.0
Verified Hotel Guest
Good
Group Traveler
11-17-2017
Pros: Nice breakfast and it was clean.
Cons: When making the reservation I chose the 1 room option but the room we got was a studio. It was a nice room but not what I had selected. I didn't want to complain so didn't ask for another room.
Showing reviews 1 - 5 of 32