Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel has large guest rooms and a sleek, modern décor throughout. Bathrooms are stylish but compact. Amenities include a swimming pool, a well-appointed gym and a restaurant. More than any other property in the cluster of Newark Airport hotels, this one stands out for its appealing, contemporary vibe.
Smoke free premises. 396 units. 10 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 123 guests
Showing reviews 1 - 5 of 50
9.0
Pui Mun Judy
Wonderful
Traveling as Couple
04-13-2018
Pros: the staff was very helpful. the only thing I found bad was you have to pay for parking and they should have coffee in the lobby other then that it was great thank you
Cons: pay for parking
10.0
Joan
Exceptional
04-13-2018
Pros: This was a very nice hotel
Cons: No
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Great front desk staff!
Cons: Would like to have shuttle service to restaurants in the area.
6.0
Bill
Pleasant
Traveling as Couple
04-13-2018
Pros: Hotel was fine. It is close to the airport and has a shuttle every 30 min or so.
Cons: Beds were doubles not even queen size beds, close to the airport, but that's it, not close to anything else.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: It's quiet and it has the shuttle to airpot.
Cons: I lost one item at the hotel (power bank). I tried to call the customer service several times, they directed me to the lost&found (I guess this is the name), but never connected. The line was always answering. I left messages, never got back either.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: The guy that checked me in was really nice. I'm giving you all 10's because i know that it will affect you're survey that's why im just leaving some comments instead of a bad review.
Cons: I was not informed that parking your car here will be an exra charge. I wish they could've told me about it. If i only knew that there is a charge i wouldn't have stayed here.
3.0
Verified Hotel Guest
Poor
Solo Traveler
04-13-2018
Pros: The bed was wonderful and the room was as expected.
Cons: $16 additional dollars a day to park in the hotels OWN parking lot. The cable TV was horrible. Awful picture being analog and digital with only 10 channels at best for viewing. Dining sucked at embarrassing gouged prices. $20 for 3 pancakes. Bad location.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The free shuttle to and from the airport and the location was not far from Manhattan.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Hotel location is close to the airport with shuttle service. Excellent services
Cons: None
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros:
Cons: No nearby restaurants that one can walk to. The lounge restaurant is the only option.
10.0
Mark
Exceptional
Business Traveler
04-13-2018
Pros: Great hotel. Service was excellent. We were able to use the hotel's library for two solid days for free for a planning meeting. They were very attentive providing us coffee and meal service. The rooms are totally updated and spacious. Great value.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Proximity to airport. Their free shuttles to NWR starts at 4am...awesome!
Cons: Shuttle driver dropped me off at the wrong United terminal even thought I tried getting off at the right one. The guy literally thought United Express is different than United even though the terminal was clear on my ticket. I had to make my way back.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Modern. Nice furnishings.
Cons: No.
10.0
Robert
Exceptional
Solo Traveler
04-13-2018
Pros: Bedding quality
Cons: No
3.0
Verified Hotel Guest
Poor
Traveling as Couple
04-13-2018
Pros: Lobby room/area
Cons: Rooms are very average, the food was awful.
10.0
Arminda
Exceptional
Business Traveler
04-13-2018
Pros: Very Good
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: as an airline pilot I spend half my month and hotels. This was probably the cleanest hotel room that I have ever stayed in in my life !
Cons:
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros:
Cons: I didn't know that there are still hotels that charge for wifi!!!
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: My room was clean and comfortable, and the staff in the hotel were helpful.
Cons: My room was a bit noisy, because other guests were arriving/leaving late at night and they were talking in the hallways (and I could hear the doors to other rooms closing loudly). I wish the rooms had better sound proofing.
10.0
Sheila
Exceptional
Traveling as Couple
04-13-2018
Pros: THE PLACE WAS BEAUTIFUL
Cons:
10.0
Gina
Exceptional
Business Traveler
04-13-2018
Pros: Shuttle was frequent and timely. Very close to airport. Fast check in. Comfy bed. Perfect night.
Cons: No
10.0
Robert
Exceptional
Traveling as Couple
04-13-2018
Pros: The service here was exceptional! Thank you all!
Cons: No
7.0
Amy
Good
Group Traveler
04-13-2018
Pros:
Cons: Location is a bit sketchy....
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Nice hotel, clean and good location next to EWR
Cons: Parking fee
2.0
Stephen
Poor
Family with Teens
04-13-2018
Pros:
Cons: Restaurant has limited selection and very pricey for the plain food you get. Two star quality.Restaurant has limited selection and very pricey for the plain food you get. Two star quality.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros:
Cons: I did not like that they charged $16 for parking
5.0
Crista
Fair
Traveling as Couple
04-13-2018
Pros: The bed was really comfortable
Cons: The heat didn't work and we had the maintenance guy come twice. Had to switch rooms
7.5
David
Good
family with young children
04-10-2018
Our stay was only about...
Pros: I liked the food and timely service
Cons:
10.0
Terry
Exceptional
young couple
04-09-2018
My stay was great. If...
Pros: The beds were very comfortable and the pillows were great. I have a lovely view of the airport and NYC skyline.
Cons: N/A
7.9
Tania
Good
young couple
04-08-2018
Not Impressed
Pros: I really liked that there was a bar and restaurant in the lobby that opened till 2am. The food and service was horrible, but the fact that there was one there is nice.
Cons: The situation with the parking is ridiculous. I’m staying at your facility and I was charged $16.00 a day for parking, that’s CRAZY. The main reason I will not stay at this facility in the future.
7.5
Imani
Good
young couple
03-26-2018
Good
Pros:
Cons:
10.0
Wanda
Exceptional
family with young children
03-22-2018
Exceptional
Pros: The staff was very professional. The shuttle transportation to and from the airports was totally reliable and on schedule which made moving around so much easier. Room service was very good.
Cons:
9.2
Violet
Wonderful
young couple
03-19-2018
Superb
Pros:
Cons:
10.0
Jenna
Exceptional
young couple
03-18-2018
Friendly staff, super comfy bed,...
Pros: Did not eat at restaurant
Cons:
10.0
Gylfi
Exceptional
solo traveller
03-16-2018
Exceptional
Pros:
Cons:
4.2
Fernando
Disappointing
solo traveller
03-12-2018
Noisy Hotel and Not Caused...
Pros: The hotel was a standard airport hotel. The room was clean and the shuttle service ran every 15 minutes.
Cons: I would not recommend this hotel. The walls are paper thin. The raucous party in the adjoining room kept me up until 1:30 AM. I could even hear conversations in rooms while walking down the halls. In addition, the staff appeared indifferent to the guests. For example, when I arrived at the hotel and inquired about Wifi, I was told that it was only free for Marriott members. Later, I realized that I was a Marriott member and informed the staff. Staff should tell guests that they can sign-up for Marriott membership to obtain free Wifi upon check-in like other hotels.
10.0
Mark
Exceptional
solo traveller
03-09-2018
Exceptional
Pros:
Cons:
5.0
John
Fair
review category group of friends
03-05-2018
Passable
Pros:
Cons:
2.5
Rm
Poor
young couple
02-26-2018
Pig management
Pros: None
Cons:
10.0
Tasha
Exceptional
young couple
02-21-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
02-20-2018
Exceptional
Pros:
Cons:
9.6
Patricia
Exceptional
young couple
02-19-2018
Exceptional
Pros: The staff members that we did come into contact with were incredibly kind and polite. The other thing I liked is that you could be that close to the airport and not hear anything.
Cons: The pool could have been working, but it’s ok that it wasn’t.
7.5
John
Good
young couple
02-07-2018
Good
Pros:
Cons:
9.6
Anthony
Exceptional
young couple
02-07-2018
Exceptional
Pros:
Cons:
10.0
Errol
Exceptional
young couple
01-26-2018
Exceptional
Pros: very clean, and the service was awesome, very comfortable stay.
Cons:
7.5
Elizabeth
Good
young couple
01-11-2018
Meet our needs for overnight...
Pros: extended parking available.
Cons:
5.0
Anonymous
Fair
mature couple
01-08-2018
Passable
Pros:
Cons:
10.0
Henry
Exceptional
young couple
01-02-2018
Clean hotel with the best...
Pros: Large comfortable room. The staff was very professional in meeting our needs and ensuring our stay was exceptional. Food was great. Really catered to air travelers with flight information displayed at the hotel and frequent shuttle service to and from the airport.
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