Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Very near the PATH train and major corporations in Jersey City's Newport, this modern hotel with spacious rooms is also convenient to retail and dining areas.
Smoke free premises. 198 units. 14 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 1 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 366 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: The area is very nice. Have stayed there before. Easy access(PATH) to Manhatten. Parking charge $20 was reasonable. Upgraded to penthuhse level which was a nice surprise.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great property!
Cons: Being chgd for parking and wifi
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very clean rooms and nice staff.
Cons: Breakfast was not included. Parking fee was a little bit expensive
10.0
Anonymous
Exceptional
07-21-2017
Pros: Lovely room! Hotel Employee the manager was at the front dsek and was very welcoming. Thanks for a comfortable and relaxing stay!
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: I liked how close it is to the Mall and Path Train as well as how clean and comfortable it was. The staff was lovely as well, very pleasant.
Cons: I didn't particularly like paying nearly $30 for parking. But I can't think of anything else.
7.0
Anonymous
Good
07-21-2017
Pros:
Cons: Ac was not properly working so i hardly slept that night.i complained hilton but there was no customer support
10.0
Anonymous
Exceptional
07-21-2017
Pros: Front desk staff Sat morning. Friendly and helpfull. I will not stay anywhere else when in the area
Cons: I liked everything
8.0
Anonymous
Very Good
07-21-2017
Pros: The Staff was so pleasant and professional.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Felt good
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: modern hotel, in trendy, pedestrian friendly area
Cons: expensive parking
7.0
Anonymous
Good
07-21-2017
Pros: Parking at $30- not cool
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Everthing was great clean large quiet rooms and friendly helpful staff
Cons: No not at all
7.0
Anonymous
Good
07-21-2017
Pros: The staff was very professional and helpful.
Cons: I certainly didn't appreciate having to pay $60 for parking!
8.0
Anonymous
Very Good
07-21-2017
Pros: Location
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: Room size was good, enough for me to be comfortable during my stay.
Cons: Disappointing they did not provide complemntary parking for patrons and then $30 Parking. $5 water bottle Elevator Got stuck between floors
10.0
Anonymous
Exceptional
07-21-2017
Pros: Spacious, well-furnished rooms.
Cons:
3.0
Anonymous
Poor
07-21-2017
Pros:
Cons: Have to pay for 10 dollars for wifi and 25 dollars for parking extra.
1.0
Anonymous
Very Poor
07-21-2017
Pros: Not a single thing! Horrible experience!
Cons: I had flight trouble and ended up renting a car and driving all night. Upon arrival, after driving all night, an extremely rude worker advised me that because I was so late, I was marked as a "no show" and I was not able to stay.
4.0
Anonymous
Disappointing
07-21-2017
Pros: The location and the room was really clean
Cons: The tv was not properly working, and was really dissatisfied with that
6.0
Anonymous
Pleasant
07-21-2017
Pros: Nice room.
Cons: No
7.0
Anonymous
Good
07-21-2017
Pros: The room was clean and big. had a king sized bed. Had a separate living room. I you don't want to pay for the parking there is a large parking just adjacent to the building but that would be at your own risk.
Cons: Access to wifi should have been included in the deal.
7.0
Anonymous
Good
07-21-2017
Pros:
Cons: Front desk did not know or share there is free parking a half a block away vs $30 valet parking.
Pros: The staff was so friendly and kind. The hotel was clean and it was in a perfect location. I will definetly visit again.
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: Delighted at the cookie. Front desk staff very friendly and knowledgable. Loved our room, felt cozy with bed area divided but spacious too in seating area. Appreciate a true bathtub.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: The Doubletree is a really nice hotel with a great location. Fabulous views of the city!
Cons: Parking is expensive...but it is in most cities.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The space inside and the free cookies.
Cons: Having to pay $28 for parking.
8.0
Anonymous
Very Good
07-21-2017
Pros: I like the location, 10mins walk to PATH station.
Cons: Not provide free WIFI; the pillow is horrible.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Room was very clean and comfortable. Staff were very helpful and accommodating. Parking was convenient.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Upgraded to penthouse.. nice views of the city. Quick walk to the PATH.. World Trade Center in 5 minutes via train..
We were quite pleased with our stay at the Doubletree Hotel in Jersey City. Helpful staff, spacious room and comfortable throughout. Definitely a good place to stay whenever going to NYC.
Pros: Convenient location and helpful staff. Spacious and quiet room.
Cons: Some of the plumbing in the room (dripping sound in toilet and clogged sink)should be attended to.
8.8
Anonymous
Excellent
05-29-2016
Fabulous
Pros: Excellent customer service from check in staff
Cons: High parking fee. Bed very uncomfortable
8.3
Anonymous
Very Good
05-24-2016
Great location for NYC
Pros: Very comfy bed
Good location to Path for NYC access
Friendly staff
Cons: Charge for bottled water in room
7.1
Anonymous
Good
04-28-2016
CAN'T WAIT TO GO BACK!!!!
Pros: As always I am treated with kindness & respect...
The staff is friendly & helpful!
And always eager to be of assistance.
Cons:
7.9
Anonymous
Good
04-19-2016
what a good surprise
Pros: location is really outstanding
Cons: breakfast room....
9.6
Anonymous
Exceptional
04-17-2016
Exceptional
Pros: Well-maintained hotel with friendly and accommodating staff. The king sized bed was amazing!
Cons: The hotel food could stand to be a little less expensive.
9.2
Anonymous
Wonderful
04-14-2016
Hop on the PATH
Pros: I did like the bed and pillo
Cons: The Hilton Honors WiFi was horriblr
10.0
Anonymous
Exceptional
04-12-2016
Exceptional
Pros: Love the cookies and hotel located right near everything
Cons:
7.9
Anonymous
Good
04-10-2016
Good place for business trips
Pros: Close to office centers and to PATH stations. Quite simple, but everything in order. High water pressure :)
Cons:
10.0
Anonymous
Exceptional
04-05-2016
Exceptional
Pros: Room facilities, cleanliness and service. Great newly opened bar and dining room. Also great location for shopping mall and Path rail link to New York and Hoboken.
Cons: Cooked breakfast choices. Would have liked extras eg. mushrooms, beans and cooked tomatoes.
8.3
Anonymous
Very Good
04-03-2016
Overall nice place with great...
Pros: I loved the room set up. And view
Cons: I didn't like the price.
9.6
Anonymous
Exceptional
03-28-2016
Very clean and exceptional staff...
Pros: The staff at this hotel was exceptionally kind, understanding and helpful. I can't say enough about how wonderful they were towards me. I am eternally grateful.
Cons:
7.5
Anonymous
Good
03-23-2016
Awesome cookies!
Pros: Our room service was delightful
Cons: They called and told us we couldn't shower because they were working on the shower beneath us.....I paid $300 to stay that night.....
4.6
Anonymous
Disappointing
03-14-2016
Dissappoing stay at Doubletree
Pros: Nothing
Cons: The hotel was under construction and the dining room was affected. It was very small they did not have enough staff to serve guest the silverware was dirty and the food did not come timely.
8.3
Anonymous
Very Good
02-29-2016
Over all it was a...
Pros: The staff was nice & pleasant
The room was very nice & comfortable
Cons: The television wasn't working well & something that my wife wasn't happy with, she's not here right now
9.6
Anonymous
Exceptional
02-23-2016
Comfortable stay.
Pros: Bed was very comfortable. Room was a great size.
Cons: The fact no toothpaste was provided:
3.8
Anonymous
Poor
02-14-2016
Poor
Pros:
Cons: The staff at check-in wrote down my credit card number on a small piece of paper she was then trying to hide from us. When confrontated, she told us it was our fault and she had not other ways of letting us in because the reservation was made through booking.com. Not sure i wanted to have my cc # flying around but i am sure i did not feel welcomed.
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