Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Thoroughly modern with sleek, comfortable décor and excellent in-house service, this centrally located hotel is popular for its meeting facilities, but also has a huge on-site health club.
Smoke free premises. 256 units. 16 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, rental car service, room service, area transportation-within 5 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 141 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff went the extra mile. A plus team.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The underground parking.
Cons: Taking two separate elevators from the parking lot to the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, view, top floor
Cons: My room didn't have a balcony.
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel Staff was great.
Cons: Pool was actually a deal between the hotel and local gym. Hours were limited and use was limited. Pool is ok for adults but it should be noted kids will not like the restricted use.
8.0
Anonymous
Very Good
08-11-2017
Pros: Exactly as advertised, price.
Cons: Nothing in particular.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice location close to restaurants, bars and shopping. Free Indoor Parking, In-room refrigerator. Lobby is spacious and staffs are very friendly.
Cons: Unlike other this level hotel, they charge internet.
10.0
Anonymous
Exceptional
08-11-2017
Rooms are spacious and furnitures are well designed. There is aldo Free Indoor Parking, In-room refrigerator and coffee machine. Location is convenient for restaurant, bar, and shopping.
Pros: Rooms are spacious and furnitures are well designed. There is aldo Free Indoor Parking, In-room refrigerator and coffee machine. Location is convenient for restaurant, bar, and shopping.
Cons: They still charge for in-room WI-FI internet.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Lobby and Room are Very clean and attentive to the customer. Free Indoor Parking and Wi-Fi is a plus. Hotel is close to shopping, theater, events, and restaurants. There is a nearby historic place.
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: This hotel was extremely clean and the staff was very friendly!
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Loved the dining options within the hotel and the staff both there and at the desk.
Cons: It was very noisy, at odd hours I was woken up by carts and things in the hall.
2.0
Anonymous
Poor
08-11-2017
Pros:
Cons: The pool
7.0
Anonymous
Good
08-11-2017
Pros: Great location. Good service.
Cons: Break fast is not inclusive and quite expensive.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms and the cleanliness
Cons: N/A
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front desk staff members are very friendly and service is excellent. They have free in-door parking, in-room refrigerator, coffee machine and free internet. They are close to restaurants, shopping and train to Manahattan. Room size is also spacious, too.
Cons: None
9.0
Anonymous
Wonderful
08-11-2017
Pros: location
Cons: ice machines
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check in was quick, room was clean and big, view was gorgeous, great location
Cons: Wasn't a fan of the shower. Felt a bit old.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very convenient location for restaurants, shopping and historic sites. Bathroom is very clean and amenities are good. Their water pressure was strong enough for nice shower.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Wonderful hotel staff. Very clean and quiet. Comfortable bed. Modern bathroom. Good food at the bar. Most rooms have a nice view but the higher levels can very stunning. Lot's of opportunities within walking distance. This is a "feel good" hotel.
Cons: No complaints about anything
7.0
Anonymous
Good
08-11-2017
Pros: The hotel had a very modern look and feel to it. With room service, a convenience store, a restaurant, fitness center, pool and movie theater all on the premises, you didn't really want for anything. The shower water pressure was the best I've ever had.
Cons: The walls and doors are paper thin. You hear every conversation and movement from the adjacent rooms. Also, the room refrigerator is way too small and there is no microwave.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large rooms and spacious work area.
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: My room has problem of a heater. They send a technician within a 5 minutes and give me a coupon to compensate for inconvenience. It is not a pleasant moment but they act fairly.
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was a updated and comfortable place. Relaxing and welcoming.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice public areas and. Great rooms
Cons: They should not be hitting my account for fifty dollars.... They have no need for that!
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: The lounge and check in area was very large and it was easy to meet friends and hold conversations.
Cons: The water pressure in the shower was very light. That is really my only complaint.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient location for restaurants, shopping and even train to Manhattan.
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff are awesome ,location awesome ,big thumbs up !!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Was put in a handicap room (not requested). The room was ok, the bed was lower and not as comfortable as a regular room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nicely-decorated, spacious, well-furnished rooms. Hotel and rooms are spotless! Hotel location is terrific! Free parking for guests. Pleasant and friendly staff.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Kind staff, beautiful large room, nice view.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff are well trained and a pleasure to deal with. Parking is easy. Nice gym w pool included in stay. Wifi is free and fast. Most major cable tv channels covered. Room service options much improved menu. Bed was comfortable. Bathroom was clean. Happy.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Charge for parking
6.0
Anonymous
Pleasant
08-11-2017
Pros: Very comfortable beds,quick and helpful room service,
Cons: Swimming pool was closed
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk staff are consistently welcoming and proficient. Free parking and multiple dining options within walking distance. Big gym and pool. Free wifi. Comfy bed. Clean bath. Flat screen TV with premium channel choices. Room service menu upgraded.
Cons: Not a deal breaker but bedding and mattress could use an upgrade. Sagging and fraying.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful hotel, excellent staff, great location
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: The staff was nice
Cons: Part of the garage collapsed on my car. The elevator may be a death trap, and the tub might not be far off. Did they lube it up?
4.0
Anonymous
Disappointing
08-11-2017
Pros: It was clean and close to shopping areas.
Cons: Staff was unfriendly and did not honor reservations made online. Family member forced to sleep on floor, because reservation was made for 2 beds, only one bed in each room. Hotel refused to change rooms.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, great staff.
Cons: Nothing.
8.0
Anonymous
Very Good
08-11-2017
Pros: Free covered parking. Central location with plenty of food choices in walking distance. Friendly efficient staff. Room was clean. Bed was comfortable. Included mini fridge and free wifi. Bathroom was clean and well stocked. Nice view. Left refreshed.
Cons: Card was charged for product not used. Inspect your charges a few days after checkout.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location is very good. Hotel staff are very nice and helpful. The room was very nice and clean, except one of my towels had a stain that looked like blood. I couldn't tell at first because of poor lighting in bathroom. The Hotel is very nice.
Cons: The dirty or stained towel was very upsetting as I do not know if it had been washed at all. It would be a very good policy to replace all towels after a guest checks out regardless of being folded or not.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice free indoor parking is good for rainy days. Very clean and modern hotel. Spacious room and convenient location for restaurants and shopping.
Cons: They stop provoding free toothpaste.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel, location, and especially staff was wonderful! Self park was extremely convenient! Cannot wait for a return trip!
Cons: Absolutely nothing except the fact that it was listed as a 3.5 star. Definitely should be upgraded to 4!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff. Amenities. Covered parking. Free food. Location. The view. Modern Bathroom. Yummy room service. Best choice in area by far.
Cons: Nothing
5.0
Anonymous
Fair
08-11-2017
Pros: Polite, professional if sometimes less than fully informed staff. Comfortable bed in a clean room.
Cons: Door key-cards were wonky. Sometimes they would work, sometimes it took many tries. The a/c controls in the room did not work at first. The gym/spa is a long walk from the lobby; lack of communication with desk staff. Parking garage is baffling; no signs
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check-in and check-out are smooth and fast by very kind front desk staff member.
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms are spacious. In-room refrigerator and coffee machine is working well. Big work desk is convenient for work. Free In-door parking and Wi-fi is a plus.
Cons: None
7.0
Anonymous
Good
08-11-2017
Pros: Large work desk, spacious room, nice lobby area with bar. Wifi worked well, ample parking, location in middle of Morristown.
Cons: Hotel needs upkeep. Elevator from parking ramp not working. Gym and pool are in separate club with their own hours. Room furniture scratched and patched. Bedding likely old and quite uncomfortable.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was very nice, clean, and the staff was excellent. Great location with a lot of restaurants, bars, and shops within walking distance. Bed, pillows, and sheets were so comfy I didn't want to get out of bed. Also, Free Shuttle Service was great!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Courteous staffs, huge work bench
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Nice room, horrible parking setup.
Cons: I checked in and checked right back out an hour later. Ten minutes to get from the parking garage to the room the first time. Second time discovered that there's no convenient way to get from parking level 2 to the hotel. Not worth the inconvenience.
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