This all-suite hotel offers incredibly spacious one- and two-bedroom units, featuring a separate seating area, full kitchen with oven and full-size fridge, dark furnishings and enormous closets. Grab some hot dogs, buns and condiments and head to the hotel's courtyard, where you can grill up a delicious meal and chow down at a picnic table.
Smoke free premises. 116 kitchen units, some two bedrooms. 3 stories (no elevator), exterior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 5 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room size
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was wonderful, helpful and friendly. Maid service was excellent, everything was spotless.
Cons: When I booked it there was no mention of 3 stories and no elevator,an outside entrance.I would have requested a downstairs room!We were on the third floor a steep climb with luggage and anything else you had to take to the room. Breakfast not very good.
2.0
Anonymous
Poor
08-11-2017
Pros: The only thing we got to enjoy was the morning breakfast
Cons: Yes since I work for Delta Airline at the NYC JFK Airport the Front Desk Agent remarks were that he hates Delta Airlines and that he is sueing them for every cent. This made me upset because I was not ready to check in with my wife and 6 year old son who
9.0
Anonymous
Wonderful
08-11-2017
Pros: Specious room like you are in apartment.
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was awesome. The best front desk staff I've ever encountered!!!! Rooms were very roomy, lots of space! Kids liked the basketball court!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: spacious room
Cons: I wish the shower was wider and the bathroom was a bit larger.
8.0
Anonymous
Very Good
08-11-2017
Pros: Size of room was excellent. Beds were very comfortable
Cons: The door to the room didn't close property
9.0
Anonymous
Wonderful
08-11-2017
Pros: Loved the location and the room set-up.
Cons: Had to be moved because of cigarette smoke smell in initial room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: How nice it was for the money! About time to get a nice place without spending an arm and a leg!! Thank you!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: THE ROOMS were AWESOME! Large. Two bedroom. Two bathroom. Full kitchen. GREAT PRICE.
Cons: Staff with the exception of could be more friendly. was awesome.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Love the customer service from the staff and the room met all my expectations.
Cons: The bathroom tub could of been bigger.
7.0
Anonymous
Good
08-11-2017
Pros: space was great. clean and well kept.
Cons: only complaint i had was the living room tv didn't have cable set and the front door had wet paint..
10.0
Anonymous
Exceptional
08-11-2017
Pros: It's convenient and family oriented
Cons: The room was half cleaned. There were dirty female panties behind the TV and socks. Myself and husband cleaned up the room again because it was unsanitary and my children found the dirty items
10.0
Anonymous
Exceptional
08-11-2017
Pros: excellent facility and staff
Cons:
8.4
Verified AAA Guest
Very Good
12-08-2016
Very spacious
Pros: Staff very accommodating
Cons: Sheets didn't look as clean enough
9.2
Anonymous
Wonderful
08-07-2017
Pros and cons
Pros: The breakfast was excellent! The staff was friendly and the location was ideal.
Cons: The room had a few problems like the door was broken and they're were people walking around late into the night. Maybe if they had security or just the presence of a police officer it would solve that problem.
3.3
Anonymous
Poor
08-01-2017
It was horrible. .
Pros: I loved the location of the spot. It was easy to get to our destination
Cons: My room was not ready when we got there. We had to wait a whole 30 mins. I'm guessing they were cleaning the room while we waited. The room was not clean. We had a 2bedroom suite with one towel and one wash cloth.
6.3
Anonymous
Pleasant
07-30-2017
Pleasant
Pros: The bbq grills, pool and layout of the room
Cons: I had to clean my own bathroom when i got there. The toilet had hair on it. The shower curtain had mildew. I took it down told the hotel staff. The cleaning lady didn't come to fix the issue until late afternoon the next day.
6.3
Anonymous
Pleasant
07-28-2017
Pleasant
Pros:
Cons: POLICE WERE CALLED . ROWDY. LOUD. FAMILY STARTED FIGHING AND SCARING KIDS !! NOT AT ALL WE LOOKED FOWARD.
8.8
Anonymous
Excellent
07-28-2017
Great place for families
Pros: The food was great. The room was clean and available for early check in as per my request
Cons: There wasnt any extra trash bags. front desk when I called the front desk they told me they didn't have any either
9.6
Anonymous
Exceptional
07-28-2017
Very comfortable.
Pros: Clean and comfortable facilities. Staff very friendly and helpful. Easy to find and free parking.
Cons: Door between rooms was flimsy and difficult to open and close.
4.2
Anonymous
Disappointing
07-27-2017
Nice but dirty
Pros: Comfy beds
Cons: The place was dirty, the carpet dirty and the fridge was noisy, breakfast was bad
3.3
Anonymous
Poor
07-27-2017
Poor
Pros: Local
Cons: The place was creepy and I didn't feel safe
My door was open when I got to my room and I was up all nolight worrying if some one would barge in
8.8
Anonymous
Excellent
07-24-2017
Fabulous
Pros: We stayed is a two bedroom suite that was well equipped. The room was bigger than we expected with plenty of room for our kids. Breakfast was great and had a great variety. We didn't use them, but there were also two outside grills and a basketball court that were a surprise.
Cons: It wasn't a big deal to us, but there was no elevator (at least in our building). The hotel was set up like a motel with outside entrances. Two of the three nights we were there we were woken up by groups hanging out outside.
10.0
Anonymous
Exceptional
07-13-2017
Great hotel
Pros: Breakfast in the morning was great my kids loved the pool and the staff members are all great especially Danielle the concierge she is a very happy person and that's a great quality to have thank you
Cons: Wifi was on and off but you guys are updating it soon my wife didn't like that there was no soap to wash the dishes even though you guys supply a dishwasher
9.6
Anonymous
Exceptional
07-10-2017
Exceptional
Pros: Breakfast was good. Variety of foods.
Cons: Nothing really
7.1
Anonymous
Good
07-10-2017
Good, but not as good...
Pros: Beds were comfortable. Loved the full kitchen. Breakfast foods were very good. Staff was friendly and willing to help.
Cons: Shower head did not work in one of our bathrooms. Sometimes there were not enough clean dishes during breakfast. No elevator. Housekeeping was ok. Didn't come at all one day. We are a family of 9 and a couple of times we had to go to the front desk for extra towels and toilet paper.
8.8
Anonymous
Excellent
07-06-2017
Fabulous
Pros: The room was very nice. Modern furniture, decorations, and appliances. Breakfast was very good with a wide range of choices. Pool was clean and basketball court was a neat addition.
Cons: The bed was very firm - not my liking. There is no elevator to get to your room. I had to drag my luggage up 3 flights of stairs.
6.7
Anonymous
Pleasant
07-04-2017
Its an unspoken homeless shelter,...
Pros: The suites are like apartments
Cons: The kind of people staying there were very ghetto. Drinking henessy and smoking weed by the pool and while other people were there with their kids. They house homeless families there. But they will never admit to it.
5.4
Anonymous
Fair
07-03-2017
Some of the guest had...
Pros: All the different amenities and close proximity to food and shopping options.
Cons: The guest were rude and rowdy during the night.
9.2
Anonymous
Wonderful
06-22-2017
Nothing
Pros:
Cons: The hotel is good for family. The suite is like apartment which provides kitchen and dining equipment. There are two bath rooms in a two bedroom suite. The breakfast incluse everything, can be compared with a upscale restaurant.
10.0
Anonymous
Exceptional
06-21-2017
Excellent find! Must stay!
Pros: Beautiful property with lush interior courtyard with the facilities of swimming, tennis, fitness center, and laundry easily found. We were ecstatic with how luxurious these 2 bedroom suits were. My in laws were impressed and so were my children. The breakfast was amazing and filling. I am only disappointed that we were not able to stay another night due to heading out of town. A good choice for families or large groups!
Cons: Not clear that there were not elevators We were located on 3rd floor and it was difficult for my mother in law to go up and down them.
10.0
Anonymous
Exceptional
06-13-2017
Exceptional
Pros: Omelets were yummy and the guys who made them was fabulous!!
Cons:
10.0
Anonymous
Exceptional
06-11-2017
Great place ever to stay!
Pros: The staff especially Joy and Niya (housekeeping) beautiful room, easy check in and out! Beautiful property great staff!!
Cons: Liked everything! Excellent!
9.2
Anonymous
Wonderful
06-02-2017
Superb
Pros: We especially enjoyed the design your own omelet. The breakfast was fresh and always replenished. The staff was friendly, we can't wait to stay at another Hyatt House on our next vacation.
Cons: There wasn't anything I truly didn't like.
8.8
Anonymous
Excellent
05-23-2017
Nice place- Could be cleaner
Pros: I love how spacious the suites are. Beds are comfortable and the bedroom has doors on it. Breakfast was good. The banana pecan bread is amazing!
Cons: The room seemed like it could use a good cleaning other than dusting and vacuuming. Drawer pulls and cabinet handles all felt sticky. There was a pool of water in the dishwasher and while there was coffee and tea, there was no coffee maker.
10.0
Anonymous
Exceptional
05-17-2017
Exceptional
Pros: Excellent
Cons:
8.3
Anonymous
Very Good
05-05-2017
A Clean and Convenient Place...
Pros: Everything was very nice and clean but the room had a very moldy smell. Other than that, it was great.
Cons:
4.2
Anonymous
Disappointing
05-01-2017
Wouldn't recommend this hotel
Pros:
Cons: Not clean at all. Lots of stairs to get to the room
10.0
Anonymous
Exceptional
04-27-2017
Best stay in the area!...
Pros: The staff was so accommodating! When we told them our dog could not walk up stairs, they arranged for a first floor suite for us. They also allowed him, even though he was overweight (by which, I mean OBESE!) They could not have been nicer. We LOVED our stay there! The suite was FANTASTIC--a little apartment, really. The neighborhood is great and close to many good restaurants and the water park and arcade. The free breakfast was DELICIOUS! We had a very happy visit!
Cons: Nothing
9.6
Anonymous
Exceptional
04-27-2017
Very comfortable
Pros: They make omelette to order each morning.
Cons: Nothing
7.1
Anonymous
Good
04-22-2017
Good
Pros:
Cons: The beds where very uncomfortable and I was kind of nervous after seeing a bug in the bed.
9.2
Anonymous
Wonderful
04-20-2017
I strongly recommend!
Pros: Large rooms and excellent breakfast!
Cons: Location!
10.0
Anonymous
Exceptional
04-19-2017
Need discount
Pros: Too much
Cons: Too much
10.0
Anonymous
Exceptional
04-18-2017
We will return again. For...
Pros: Having a kitchen was the bonus. The floor plan was great, both cozy and spacious.
Cons: That we had to leave. There are no complaints at all.
10.0
Anonymous
Exceptional
04-10-2017
Exceptional
Pros: Everything the room was very clean and comfortable..the service was great.. I would stay there again..
Cons: Nothing everything was great
6.7
Anonymous
Pleasant
03-18-2017
Never again, not worth the...
Pros: The space and size of kitchen
Cons: Walking up and down stairs, having to run to a different building for office and breakfast. Bathrooms were too, too small
10.0
Anonymous
Exceptional
03-13-2017
Awesome home away from home.
Pros: The rooms are set-up like little apartments!
Cons: No indoor pool.
10.0
Anonymous
Exceptional
03-13-2017
Exceptional
Pros: I everything about the hotel
Cons: Nothing
10.0
Anonymous
Exceptional
03-10-2017
great day great night great...
Pros: rooms were beautiful, loved the basket ball court, and everyone we spoke with was extremely nice
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