Guest rooms are comfortably designed with a partitioned area that includes a sectional sofa bed, a wet bar and a mini-fridge. The 42-inch flat-screen TVs can be seen from the bed or the sofa.
Smoke free premises. 124 units. 6 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 138 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: The hotel was close a lot of restaurant and the room.was set nice
Cons: The Breakfast I was looking for pancakes french.toast turkey products
8.0
Anonymous
Very Good
08-11-2017
Pros: Free breakfast, courteous staff
Cons: I expected and paid for a one room King size bed. I received double beds which were very small for two people.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent experience from beginning to end.
Cons:
7.0
Anonymous
Good
08-11-2017
Overall I would come back but from the service I had in the morning, which was great and the service at night which was mediocre at best I will definitely weigh my options with other hotels in the area.
Pros: Room layout
Cons: The night staff was not attentive
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: the space each room had a couch and was spacious.
Cons: gym
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Had fire at 2.30 am Spent three hour outside No comp or other benefit
8.0
Anonymous
Very Good
08-11-2017
Pros: Love the Hyatt Place Brand Perfect for business travel and no powdered egg breakfast
Cons: all good
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good hot breakfast.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: One of the nicest hotels I've stayed in! Great room, very clean, friendly staff, and surprisingly good continental breakfast was included. I will definitely stay here again next time I'm in the area. Definitely exceeded my expectations!
Cons: Nothing negative to say.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Everyone was very nice. For a holiday weekend it was packed but it was still clean.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Great Brand - Hyatt Place
Cons: all good
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was clean, well designed and comfortable.
Cons: The breakfast room is so poorly designed that it made breakfast unappealing. Lines were across the lobby, seating was at a minimum, coffee was continually running out and it was difficult to access the counters because of crowds.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff and services
Cons: None
8.0
Anonymous
Very Good
08-11-2017
Pros: big fan of this chain - best of all the free breakfast hotels
Cons: all good
8.0
Anonymous
Very Good
08-11-2017
Pros: I like the consistency of the hotel.
Cons: There were stains on the carpet in my room & the sink faucet was loose.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Nice comfortable room. Great breakfast.
Cons: I had to spend more than an hour on the phone to upgrade my wifi connection from non functioning to bare minimum functioning.
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was great. Hotel staff friendly and helpful.
Cons: Hotel was great. Other guests were loud and rude.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff. Small restaurant/bar on site. Close to other various restaurants, and a Chili's and a Cracker Barrel are within a 1/2 a mile walk or a quick drive up the back road of the hotel in the same corporate center. Large gym is across the street.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: location
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everyone was very nice
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: one of the better hotels in that area
Cons: all good
9.0
Anonymous
Wonderful
08-11-2017
Pros: Service and cleanliness. Very welcoming staff. Greatly deliciously rich breakfast, healthy variety. Plus the Bibles in drawers.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff helpfulness
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very clean. I liked having a sofa, and the sleeping space separated. The friendliest staff ever!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: incredibly good breakfast - gourmet quality that would cost at least $20 elsewhere. clean, spacious rooms. good dinner meal, too.
Cons: get rid of the overpriced Starbucks stand and serve reasonable coffee (they do use another brand for breakfast, and it's better than Starbucks)
9.6
Anonymous
Exceptional
08-07-2017
Exceptional
Pros: Beds were comfortable
Cons: No microwave in room
9.2
Anonymous
Wonderful
08-07-2017
Superb
Pros: Breakfast was great!!
Cons: Drink prices too high. Someone had there pet with them. A little weird
7.9
Anonymous
Good
08-07-2017
Decent and Affordable
Pros: Complimentary breakfast was decent. Staff was very responsive and friendly.
Cons: I had to ask for a new pillow because the one I had smelles used. So, it makea me womder id they change the bed linen after each use.
Cons: The gym was minimal, but I was told we could have obtained a pass for a gym across the street.
4.5
Anonymous
Disappointing
07-31-2017
You will regret staying here
Pros:
Cons: The staff was horrible and lacked sufficient training to carry out daily tasks. Rude, unwelcoming, unprofessional. The Hyatt place should looking into training their staff in all aspects. Hospitality is not there.
6.7
Anonymous
Pleasant
07-28-2017
Pleasant
Pros: Location was convenient to where i needed to go. Restaurants nearby. They provided towels for the pool. Complimentary breakfast but average food.
Cons: There were ants in the bathroom. The bathroom floor got wet from the shower. The bathroom is very small. No microwave in the room but they had a refrigerator.
7.9
Anonymous
Good
07-24-2017
It was just OK
Pros: The location was convenient and the hotel was clean and quiet.
Cons: The beds were too small (doubles), the air conditioning was noisy, and there was a constant dripping in the room. There was also no microwave in the room, but there was a refrigerator. Our room was not ready when we checked in, so we took the available room, but maybe that room would have been better.
10.0
Anonymous
Exceptional
07-22-2017
Exceptional
Pros:
Cons: The breakfast could be better
10.0
Anonymous
Exceptional
07-20-2017
Exceptional
Pros: Absolutely Everything!
Cons: I actually don't have any complaints! It was 4th of July Weekend and the hotel was full to capacity! But I swear you couldn't hear a single peep! Very peaceful! Loved the separate living room with sectional option! No views but very home like! And very large breakfast selection huge kitchen area! Will definitely stay again no questions asked!
10.0
Anonymous
Exceptional
07-19-2017
Recommend it
Pros: Very thing was perfect
Cons: There was not one thing I didn't like about the hotel
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: Breakfast ver y good.
The staff was optimus
Cons:
5.8
Anonymous
Okay
07-13-2017
peaceful and quiet,good for family...
Pros: Quiet and peaceful,staff were friendly and helpful,breakfast was just basic.We ended up crossing over to the hyatt house across the road,it was more attractive,comfortable and family friendly.
Cons: room was a bit cramped.
9.2
Anonymous
Wonderful
07-08-2017
Superb
Pros: Cleanliness, room size & great value
Cons: Nothing the hotel is at fault for, but there was a kid down the hall screaming at about midnight. Woke us out of our sleep.
8.8
Anonymous
Excellent
07-07-2017
Good hotel
Pros: Everyting except the noisy room.
Cons: Room right next to the elevator. Too noisy.
9.6
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: Location is good: about 20 min by car from downtown, close to turnpike, peaceful place. Clean spacious room with mini kitchen. Excellent breakfast, including cottage cheese, porridge, scrambled eggs, sausage, fruits, etc.
Cons: Impossible to open the window and the air condition is too noisy
10.0
Anonymous
Exceptional
07-06-2017
Amazing stay for family getaway
Pros: Great family getaway we stayed here for 2 nights to go to the funplexand had a ball easy directions to and from comfortable beds, clean greatpool and the kids had a blast!!!!
Cons: Some of the other hotel guest were rude we had small kids (and therewere plenty at the hotel) and they were rude to the kids but thatwasn't on the hotel. Some people are just idiots.
8.8
Anonymous
Excellent
07-05-2017
Good place at a fair...
Pros: Booked at the last minute while on 295, and we had no problem finding it. Excellent diner (Sage Diner) nearby. Pool is somewhat small, but the kids loved it.
Cons: bathroom seemed a little dark. The people next to us had a small dog and it barked for a couple of hours during the evening (I'm assuming they were out of the room). We were watching a movie so we just turned the tv a little louder.
9.6
Anonymous
Exceptional
07-05-2017
Great place to stay!
Pros: We had a small problem with our room, it was late and a room change was not available. They promptly changed our room first thing in the morning. EXCELLENT SERVICE!!!
Cons:
10.0
Anonymous
Exceptional
07-05-2017
Exceptional
Pros: Website
Cons:
10.0
Anonymous
Exceptional
06-24-2017
pleasantly surprised
Pros: spacious room
Cons: that we didnt spend enough time in room to relax
8.3
Anonymous
Very Good
06-22-2017
Very good
Pros:
Cons: Too close to the elevator, heard it ding all night
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