Top 20% of hotels within each Diamond Rating level, based on overall inspection scores.
AAA Inspector Notes
This well-maintained property is located on a busy highway in an urban, industrial area. Comfortable rooms allow guests to enjoy separate enlarged seating areas.
Smoke free premises. 86 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Location not a safe area. A drunken man knocked our door one evening. Although hotel security came and got it resolved, still kind of scaring for my family
8.0
Anonymous
Very Good
07-21-2017
Pros: Location and taxi availability to Penn Station Newark
Cons: On a busy, noisy highway
10.0
Anonymous
Exceptional
07-21-2017
Pros: location , my room was quiet
Cons: no
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was cleeeeannnnn and spacious. The bed was so comfortable
Cons: Location
9.0
Anonymous
Wonderful
07-21-2017
Pros: Great location!
Cons: No functional windows--though I know that this is not uncommon, I prefer a room with windows that can open. The air in the room ended up being stale the entire trip.
10.0
Anonymous
Exceptional
07-21-2017
Pros: I really enjoyed my stay at comfort suites it was everything that was advertised. I would definitely come back
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Customer service
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was clean and the staff was pleasant.
Cons: No..
7.0
Anonymous
Good
07-21-2017
Pros: Nice big room in overall nice hotel. The hotel is located a walking distance from one of the best Diners in the area (Tops Diner)
Cons: Dirty stained towels in the bathroom. Thin sheets with holes in them and hair from previous guest. Empty toilet paper roll. The breakfast area is nice but spills lingers on the counter for hours. Fitness center could use a couple of yoga mats.
6.0
Anonymous
Pleasant
07-21-2017
Pros: The room was clean and comfortable
Cons: The staff were not friendly.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The staff was very friendly and accommodating. The hotel was clean and offered a great breakfast.
Cons: The location of the hotel was in a questionable part of town and I did not feel safe walking around.
9.0
Anonymous
Wonderful
07-21-2017
Pros: I like the size of the rooms and free breakfast.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: The room was fantasti. Desk, sitting are we're bigger than expected. Breakfast was nothing special, but nice to have as an option if you just need fuel to get you to lunch.
Cons: The walk from Newark/Broad late at night felt pretty dicey. Daytime walk back to the train was not as bad. IMHO worth a few bucks for uber/lyft if you're walking after shops all close.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Great hot breakfast
Cons: No king room available for a whole seven days
9.0
Anonymous
Wonderful
07-21-2017
Pros: The convenience..
Cons:
8.0
Anonymous
Very Good
07-21-2017
Pros: Staff are friendly, location is convenient but it is next to a busy highway, overall a good value for the price and large, spacious rooms.
Cons: The coffee isn't very good and the internet is kind of slow. Some of the breakfast items that should be hot are cold.
8.0
Anonymous
Very Good
07-21-2017
Pros: I liked the free parking and breakfast.
Cons:
4.0
Anonymous
Disappointing
07-21-2017
Pros: Easy access to highway.
Cons: Bathroom had broken items including bath tissue holder fallen off the wall. Room had a strong smell, like it had been a former smoking room and the smell hadn't been removed. Not appealing. Breakfast was abysmal.
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: It was much appreciated that breakfast was provided, however the eggs and sausage were undesirable and the coffee was not very good. The machines where you get your coffee and juice were not always up to par. I tried to get regular coffee and got just
8.0
Anonymous
Very Good
07-21-2017
Pros: The location was great.
Cons: Being on the lower level and there was a party that went out of control. Staff should had been more mindful of the traffic of people.
4.0
Anonymous
Disappointing
07-21-2017
Pros:
Cons: only one queen bed for two people!
8.0
Anonymous
Very Good
07-21-2017
Pros: Staff very friendly and efficient, room clean and comfortable.
Cons: Breakfast susage not to my liking but that applies to most hotel breakfast e's
3.0
Verified AAA Guest
Poor
01-05-2017
Not well maintained and very unfriendly staff
Pros: Price
Cons: Broken fixtures, uncleanliness
8.8
Anonymous
Excellent
10-03-2015
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
09-28-2015
Good
Pros:
Cons:
7.5
Anonymous
Good
09-19-2015
Good
Pros:
Cons:
7.1
Anonymous
Good
09-15-2015
Good
Pros:
Cons:
3.3
Anonymous
Poor
09-12-2015
Poor
Pros:
Cons:
7.5
Anonymous
Good
09-06-2015
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
08-24-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
07-23-2015
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
07-05-2017
Not a great location, but...
Pros:
Cons: Breakfast wasn't the best.
4.6
Anonymous
Disappointing
06-25-2017
Disappointing
Pros:
Cons: Cleanliness was bad
8.8
Anonymous
Excellent
06-07-2017
Fabulous
Pros: Everything *inside* the building was great; great value for the money.
Cons: Geographically the property was fine. It was in a pretty bad looking neighborhood...I wouldn't recommend going for a walk outside the property.
5.0
Anonymous
Fair
04-23-2017
Needs improvement
Pros: The staff was very friendly and the bed was comfortable.
Cons: There was an overwhelming chemical smell in the hotel. The hotel was way overpriced for the accommodations and the surrounding location did not feel safe.
6.3
Anonymous
Pleasant
01-01-2017
Pleasant
Pros:
Cons: Eventhough rooms were non smoking, everyday early morning in the bathroom.
5.8
Anonymous
Okay
12-13-2016
Okay
Pros: The room was a nice size.
Cons: It is difficult to get around unless you drive.
9.2
Anonymous
Wonderful
10-22-2016
I'm booking again!!
Pros: The breakfast and the room was very clean.
Cons: Location.
5.0
Anonymous
Fair
10-22-2016
you get what you paid...
Pros: Friendly staff
Cons: AC unit sounded like 18 wheeler truck all night long. Breakfast was horrible :(
5.4
Anonymous
Fair
07-28-2016
Pictures deceive room.
Pros: We were able to cancel our 2nd night without hassle. The breakfast buffet was best part of this hotel.
Cons: Location felt remote off of highway, pictures were deceiving. Our 1st room smelled like cigarettes. Didn't feel safe.
10.0
Anonymous
Exceptional
07-21-2016
Exceptional
Pros: Good breakfast, clean
Cons:
10.0
Anonymous
Exceptional
06-28-2016
Will definitely reccommend!
Pros: The bed was extremely comfortable and the king suite was so spacious.
Cons:
10.0
Anonymous
Exceptional
09-06-2015
Great stay
Pros: Great stay
Cons: Used soap in shower
9.2
Anonymous
Wonderful
08-31-2015
Superb
Pros: Plenty of free parking , good base to commute into New York , good breakfast .
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