Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
AAA Inspector Notes
This well-maintained property is located on a busy highway in an urban, industrial area. Comfortable rooms allow guests to enjoy separate enlarged seating areas.
Smoke free premises. 86 units. 4 stories, interior corridors. Accessibility (Call).
Pros: It's a good hotel with a good standard from my point of view
Cons: No, we didn't have any bad experience
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-20-2017
Pros: It was cleeeeannnnn and spacious. The bed was so comfortable
Cons: Location
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros:
Cons: The attitude of the front desk was extremely unnecessary. She was unwilling to accommodate at first to switch our rooms due to the infant screaming bloody murder saying that there were no rooms available. 5 minutes later there was a convenient cancelation
10.0
Tammy
Exceptional
10-20-2017
Pros: I really enjoyed my stay at comfort suites it was everything that was advertised. I would definitely come back
Cons:
10.0
Hector
Exceptional
10-20-2017
Pros: Customer service
Cons:
7.0
Isaac
Good
Business Traveler
10-20-2017
Pros: Nice big room in overall nice hotel. The hotel is located a walking distance from one of the best Diners in the area (Tops Diner)
Cons: Dirty stained towels in the bathroom. Thin sheets with holes in them and hair from previous guest. Empty toilet paper roll. The breakfast area is nice but spills lingers on the counter for hours. Fitness center could use a couple of yoga mats.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
10-20-2017
Pros: The room was clean and comfortable
Cons: The staff were not friendly.
9.0
Florence
Wonderful
Traveling as Couple
10-20-2017
Pros: Easy check in pleasant and efficient staff, clean,, spacious and comfortable room.
Cons: The sausage and eggs on the buffet table were cold and inedible.
9.0
Robert
Wonderful
10-20-2017
Pros: I like the size of the rooms and free breakfast.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
10-20-2017
Pros: The room was fantasti. Desk, sitting are we're bigger than expected. Breakfast was nothing special, but nice to have as an option if you just need fuel to get you to lunch.
Cons: The walk from Newark/Broad late at night felt pretty dicey. Daytime walk back to the train was not as bad. IMHO worth a few bucks for uber/lyft if you're walking after shops all close.
7.0
Verified Hotel Guest
Good
Family with Young Children
10-20-2017
Pros:
Cons: Yes, they only gave me single bed but i needed double bed.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: The convenience..
Cons:
8.0
Kenneth
Very Good
Business Traveler
10-20-2017
Pros: Staff are friendly, location is convenient but it is next to a busy highway, overall a good value for the price and large, spacious rooms.
Cons: The coffee isn't very good and the internet is kind of slow. Some of the breakfast items that should be hot are cold.
4.0
Grant
Disappointing
Traveling as Couple
10-20-2017
Pros: Easy access to highway.
Cons: Bathroom had broken items including bath tissue holder fallen off the wall. Room had a strong smell, like it had been a former smoking room and the smell hadn't been removed. Not appealing. Breakfast was abysmal.
8.0
Rachael
Very Good
10-20-2017
Pros:
Cons: It was much appreciated that breakfast was provided, however the eggs and sausage were undesirable and the coffee was not very good. The machines where you get your coffee and juice were not always up to par. I tried to get regular coffee and got just
8.0
Mirrah
Very Good
Solo Traveler
10-20-2017
Pros: The location was great.
Cons: Being on the lower level and there was a party that went out of control. Staff should had been more mindful of the traffic of people.
2.0
Verified Hotel Guest
Poor
Solo Traveler
10-20-2017
Pros: Sound insulation is so far the worst hotel I have ever stayed. Floor is laminated and you can hear every slight movement above or besides you. The street noise is horrific...
Cons: Noise!!!
9.0
Mohan
Wonderful
Traveling as Couple
10-20-2017
Pros: Great helpful and smiling staff. Flexible and obliging. Big room Loved the spa in the room - definitely a feature.
Cons:
4.0
Jim
Disappointing
Family with Young Children
10-20-2017
Pros:
Cons: only one queen bed for two people!
10.0
Aamir
Exceptional
Family with Young Children
10-20-2017
Pros: easy access for High way and convenient location
Cons:
10.0
Hope
Exceptional
Family with Young Children
10-20-2017
Pros: It was really clean and staff was just nice people!!!
Cons:
6.0
Verified Hotel Guest
Pleasant
Family with Teens
10-20-2017
Pros: Staff was very helpful and pleasant. Breakfast was okay.
Cons: A little rundown. Not the best neighborhood. Just a touch too far from downtown for regular train usage.
6.0
Toluwase Ayanleke
Pleasant
Traveling as Couple
10-20-2017
Pros: The sofa and the space was good tho, my girlfriend loved the small bed tho cause she could get alot of cuddles, not knowing I was cuddling just so I won't fall off the small bed of the room we were given, but everything else was good..lol :)
Cons: I didn't like the size of the bed
7.0
Verified Hotel Guest
Good
Family with Young Children
10-20-2017
Pros: Nothing I can think off.
Cons: Nothing
10.0
Brittany
Exceptional
Traveling as Couple
10-20-2017
Pros: Location
Cons: No
10.0
Kimberly
Exceptional
Traveling as Couple
10-20-2017
Pros: The motel was extremely clean the beds were great the breakfast was good .
Cons: The location was perfect but using uber to penn station was great.
10.0
Anonymous
Exceptional
mature couple
10-15-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-12-2017
Passable
Pros:
Cons:
9.2
Anonymous
Wonderful
review category group of friends
10-11-2017
I give good recommendations and...
Pros: Our room was very nice and they were very nice and let our group of 10 eat pizza and socialize in the breakfast gathering area.
Cons:
10.0
Anonymous
Exceptional
family with young children
10-08-2017
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
young couple
10-06-2017
The hotel was modern and...
Pros: It was clean and had a good parking lot. The location was far from downtown and nothing was within walking distance. There was noise all night long, inside and outside the hotel, making it difficult to sleep.
Cons: The location was far from downtown and nothing was within walking distance. There was noise all night long, inside and outside the hotel, making it difficult to sleep. The traffic noise I can understand, but the inside noise was from people in the hallways, all night long. There did not appear to be any security, which is problematic in a city like Newark.
7.5
Anonymous
Good
solo traveller
10-06-2017
Good
Pros:
Cons:
9.2
Jean
Wonderful
review category group of friends
10-05-2017
We would stay there again
Pros:
Cons:
10.0
Vineetha
Exceptional
review category group of friends
10-02-2017
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
family with young children
10-02-2017
Superb
Pros: Very clean
Cons: Location ...would not be comfortable walking anywhere.
9.2
Michele
Wonderful
young couple
09-30-2017
Perfect short stay location
Pros: All was perfect for a good nights rest and start to the following day. Super breakfast for the traveler
Wonderful staff
Cons: There appeared to be a musty odor in the room
9.6
Olumuyiwa
Exceptional
solo traveller
09-29-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
09-25-2017
Exceptional
Pros:
Cons:
10.0
Debbie
Exceptional
family with young children
09-22-2017
An awesome experience I wil...
Pros: THe hostess who Checked us in Kiara was awesome, pleasant and caring. She assisted with coordinating a trip to New York to drop off my son at Columbia, and made sure my car was also checked in and logged for safety. I highly recommend this hotel.
Cons: No complaints
7.5
Carlos
Good
solo traveller
09-21-2017
Good
Pros:
Cons: Breakfast was good; however, the food (bacon) seemed cold. Unsure if the warmer was on.
9.2
Jenifer
Wonderful
young couple
09-19-2017
Superb
Pros:
Cons:
7.5
Helen
Good
family with young children
09-18-2017
Good
Pros: The room was very clean.
Cons: The bed was too firm. I had trouble sleeping. The hotel isn't located in a nice area. It is surrounded by rundown factories.
9.6
Terry
Exceptional
young couple
09-17-2017
Overall, we were quite satisfied...
Pros: The breakfast was very good and there was a great variety of items to choose from. The staff were always friendly, knowledgeable, and helpful. The room was always clean.
Cons: You didn't feel comfortable walking too far beyond the parking lot. It didn't feel safe. Also smokers are allowed to smoke too close to the entrance to the hotel.
10.0
Biodun
Exceptional
family with young children
09-16-2017
Memorable
Pros: The bed is very comfy and lovely meals
Cons: They are just ok
6.7
Anacleto
Pleasant
family with young children
09-15-2017
Pleasant
Pros: Clean rooms
Cons: Location
10.0
Alan
Exceptional
young couple
09-15-2017
We were 100% satisfied
Pros: The waffles were easy to make and easy to enjoy. One choice flavored( blueberry) Crisp and fresh. Fresh fruit appreciated.
Cons: Can you fix the weather. It was too humid. Continue a staff that smiles and cares. You are serving your clients well. Thank you!
8.8
Anthea
Excellent
family with young children
09-13-2017
Fabulous
Pros:
Cons:
9.2
Anonymous
Wonderful
review category group of friends
09-13-2017
Superb
Pros:
Cons: MUST HAVE A SHUTTLE TO AIRPORT OR PENN STATION.
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