Top 20% of hotels within each Diamond Rating level, based on overall inspection scores.
AAA Inspector Notes
This well-maintained property is located on a busy highway in an urban, industrial area. Comfortable rooms allow guests to enjoy separate enlarged seating areas.
Smoke free premises. 86 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Room was large.
Bed was large, but the mattress should be harder. Soft is unhealthy to your spine.
Cleaning lady was very nice. Thanks for the extra water.
Closeness to the train station.
Well-equipped room.
Cons: Breakfast. Unhealthy. No vegetables (no tomato, cucumber etc.). Plus for the eggs, but still. Offer something different than ketchup and unhealthy bread.
The neighborhood is scary. I didn't know. People from NY said that I'm lucky to be alive...
8.8
Lise
Excellent
family with young children
05-15-2017
Pros: great hotel. great staff, location in run down old part of n.j.
Cons: the neighbourhood of hotel
10.0
Michael
Exceptional
young couple
05-15-2017
Pros:
Cons: More parking
7.5
1000
Good
young couple
05-13-2017
Pros: Very good king size bed
Cons: Fruits available in breakfast
10.0
Kalif
Exceptional
solo traveller
05-06-2017
Pros: Staff room size quietness and very clean
Cons: A lil pricey and no pool
10.0
Giuseppe
Exceptional
solo traveller
04-30-2017
Pros: Waffle were great
Cons:
7.9
Thehappytravler
Good
solo traveller
04-29-2017
Pros: Love the front staff. Very friendly and helpful.
Cons: Sorry but the breakfast was awful. I have stayed at Comfort Inn plenty of times and always enjoyed their breakfast.
7.5
Laquesha
Good
young couple
04-24-2017
Pros: Close to home
Cons:
5.0
Anonymous
Fair
family with young children
04-23-2017
Pros: The staff was very friendly and the bed was comfortable.
Cons: There was an overwhelming chemical smell in the hotel. The hotel was way overpriced for the accommodations and the surrounding location did not feel safe.
8.3
Sherry
Very Good
family with young children
04-21-2017
Pros: Room was prestine clean. Loved the pillows and beds were extra comfy. Snoozed like a baby!
Cons: Breakfast was not as we expected. Limited choice for a buffet style meal.
9.2
Visitor
Wonderful
young couple
04-16-2017
Pros: Staff were helpful and kind. The hotel is clean, tidy, and nice. Room was clean and spacious. Breakfast (was included to room) was much much better than other "affordable" hotels I've been to (a very good continental breakfast). The hotel was silent enough for a night's rest despite being in a relatively loud area.
NJ train system (which can be used to get to Manhattan) is at walking distance (~10 minutes). Newark Pennsylvania Station is about 25 min away by foot (but there are buses that get you there if you don't wanna walk)
Cons: The bed (in our room) had little support (might just be a soft bed by design) and didn't help much with my back problems. I was still able to find a position to sleep but a firmer bed would be much appreciated.
The area at the vicinity of the hotel is a little rough. Sidewalks are not maintained and there's a mix of sand, gravel, and broken glass. There are razor wires hanging from properties adjacent to the sidewalks at face-height (beware!) and cars permanently parked on the sidewalk. Walking to train station was a little... difficult, but possible. I recommend taking the bus when you can ($2.60 exact fare).
9.2
Vanessa
Wonderful
review category group of friends
04-05-2017
Pros: The beds were comfy
Cons: everyhting was fine
5.8
Cesar
Okay
young couple
04-05-2017
Pros: Big rooms
Cons: Staffs memebers
8.8
Emily
Excellent
young couple
03-27-2017
Pros: room was very clean, spacious.
Cons: Location, it did not seem that friendly.
10.0
Lakeisha
Exceptional
young couple
03-27-2017
Pros: Great
Cons: Nothing
10.0
Carla
Exceptional
family with young children
03-27-2017
Pros: Breakfast had a nice selection of eggs, ham or sausage, bagels, waffles, yogurt, cereal, oatmeal, danishes, juices and coffee. The attendant was great at keeping the items full or being fast with the refills if asked. The front desk staff was very helpful with all of our out-of-town questions. Rooms were immaculate and comfy, and with the location only a couple of miles from the Prudential Center, it's a great location.
Cons:
9.2
Rose
Wonderful
review category group of friends
03-27-2017
Pros: It was clean, the rooms were spacious, and the staff were so nice and helpful! The beds were comfortable and I didn't have any issues at all. It wasn't that far from prudential center either which was a HUGE plus. I'm really glad I stayed here.
Cons: The only thing I didn't like and something that can't really be helped is the location of this hotel. Newark probably isn't the safest place so it's not safe to walk around from the hotel to any other locations.
3.8
Tracey
Poor
family with young children
03-24-2017
Pros:
Cons: It was 15 degrees F in Newark and our room didn't have heat, we complained to the front desk and got the reply, "oh, I guess I am sorry"
10.0
George
Exceptional
family with young children
03-19-2017
Pros: Clean
Cons: Noisy from hallway
8.8
Derek
Excellent
solo traveller
03-16-2017
Pros:
Cons: They didn't plow their parking lot until 4pm and I was stuck. Was forced to Oder food in and the options were limited.
10.0
Stewart
Exceptional
young couple
03-02-2017
Pros: Location to Broad Street train station, Free parking, free breakfast, free WiFi.
Cons:
7.9
Bosco
Good
solo traveller
02-25-2017
Pros:
Cons: no restaurant on site
9.6
Mrs
Exceptional
young couple
02-24-2017
Pros: THE ROOM WAS VERY CLEAN AND I LOVE THE SMALL KITCHEN AREA.
Cons: FOR THE FRONT DESK TO INFORMED THE STAFF WHAT ROOM HAVE LATE CHECK OUT. EVERY 30 MIN AFTER 1200. THE CLEANING CREW WAS KNOCKING ON OUR DOOR. I WAS NOT HAPPY ABOUT THAT.
5.8
Carla
Okay
family with young children
02-22-2017
Pros: The room was a good size and clean. I slept good. Clean towels everyday. Breakfast was 4 hours so easy to get food to start day.
Cons: I was traveling with a teenager and did not feel safe there. People, not employees, hanging around desk when I checked in. I was not comfortable. Fri. nite must be party nite. Lots of unsavory characters inside and out. Lots of noise in the hall during the nite. The front door was open on Fri. nite and Sat. nite, anyone could walk in. Only saw a security vehicle there on my last nite. I had been told there was a guard there at nite. I was glad I had someone who dropped me off each nite and stayed until they knew we were in the room.
10.0
Shanah
Exceptional
young couple
02-22-2017
Pros: Everything was just perfect and nice
Cons: Nothing
10.0
Ken
Exceptional
young couple
02-18-2017
Pros: Rooms were big, bed was comfortable, staff was friendly.
Cons: No complaints.
7.1
Muriel
Good
solo traveller
02-16-2017
Pros: The bed was comfortable. The staff friendly and helpful. Very good laundry facilities.
Cons: The location. Surrounding area too run down.
5.0
Shawn
Fair
solo traveller
02-10-2017
Pros: It was close to the airport.
Cons: It smelled FUNKY. It was a cross between kind bud, body odor, and cheap cleaning spray to cover it up... FUNKY.
The ice machine was broke.
There are no closets to hang your clothes.
And don't expect a TV guide to tell you what the channels are because they are too busy to print it off.
You may also get mugged in this part of town.
10.0
Krystal
Exceptional
solo traveller
02-10-2017
Pros: The women at the front desk were amazing! Friendly and very helpful. Made my stay much more relaxing.
Cons:
7.0
Linda
Good
young couple
02-02-2017
Pros: Bed was comfortable
Cons: Breakfast was the same for the two days we stayed
6.3
Domenic
Pleasant
young couple
01-31-2017
Pros: Front desk person was amazing. Breakfast was adequate. Cleanliness was in the middle. Hotel starting to get run down and doesnt seem like there is any desire to maintain it...stuff right out in the open that needs to be fixed or updated, in guest view, but broken down. Not sure if i would stay again, but staff was the good takeaway.
Cons: Hotel is beginning to get tired and run down, no sense of urgency to maintain it. Cleanliness was spotty at best. Not sure if i would stay again. No airport limosine????
7.1
Muriel
Good
young couple
01-24-2017
Pros: Staff nd facilities
Cons: Location
6.3
Maitreyee
Pleasant
solo traveller
01-21-2017
Pros: Good Break fast
Cons: Away from Public Transport
8.3
Jennifer
Very Good
young couple
01-03-2017
Pros: hotel kept clean
Cons: better breakfast
6.3
Anonymous
Pleasant
family with young children
01-01-2017
Pros:
Cons: Eventhough rooms were non smoking, everyday early morning in the bathroom.
8.0
Robert
Very Good
Solo Traveler
12-31-2016
Pros: I liked the free parking and breakfast.
Cons:
5.8
Maitreyee
Okay
solo traveller
12-31-2016
Pros: good breakfast , and cleaniness
Cons: far away from public transport, no shuttle service
10.0
Gary
Exceptional
family with young children
12-30-2016
Pros: Excellent service. Staff highly friendly and professional
Cons: Shopping not easy
4.6
Yang
Disappointing
young couple
12-30-2016
Pros:
Cons: Soundproof is poor between rooms and floors. The surrounding environment of the hotel looks poor and unsafe.
6.7
Phillip
Pleasant
solo traveller
12-26-2016
Pros:
Cons: No gym. Far from everything. Nothing close.
8.8
Talia
Excellent
solo traveller
12-20-2016
Pros: The free breakfast was nice and the room was very nice.
Cons: When I first checked in and talked to the staff and got into my room I thought to myself "I would not mind at all staying here the next time I come. I really like it." But my first night apparently I got a noise complaint at 11 at night from the room next to me. When all I was doing was watching a movie. The security came and told me the first time to keep it down. I told her I'm just watching a movie so I don't know what this noise is you're talking about. 5 minutes later I get a call from the front desk telling me to keep the noise down again. And at this point it's really aggravating because I don't know what noise they're talking about. Then 5 minutes after the phone call the security and some other person comes back to my room threatening to call the police on me and kick me out if I don't keep it down. I did not like that at all. I wasn't making any loud noise to disrupt anybody around me. And the fact that it went to that level of them threatening to kick me out after I payed money to stay there was completely uncalled for. If it weren't for this incident I would have definitely stayed there again but if I'm going to be subjected that again, I'll pass.
9.2
Devon
Wonderful
solo traveller
12-14-2016
Pros: The clean room.
Cons: Food was cold.
5.4
Edwin
Fair
solo traveller
12-14-2016
Pros:
Cons: Location didn't feel secure.There wasn't even a safe for my belongings.
10.0
Katonya
Exceptional
review category group of friends
12-13-2016
Pros: Friendly staff, comfortable rooms, conveniently located near PATH into the city and breakfast was fresh and hot.
Cons:
5.8
Anonymous
Okay
family with young children
12-13-2016
Pros: The room was a nice size.
Cons: It is difficult to get around unless you drive.
7.1
Thirupathi
Good
young couple
12-09-2016
Pros: breakfast and cleaning staff
Cons: tv remote didnt work
9.6
Ola
Exceptional
solo traveller
12-06-2016
Pros: The facility was good but the front desk staff lady was nasty but the manager was great
Cons: The front desk lady was not nice on the phone and was nasty whenAigot there but the manag t came to my rescue and the restaurant staff were great
8.3
Lindon
Very Good
solo traveller
11-21-2016
Pros: The stay was like it's name Comfortable and Sweet.
Cons: No comment
5.8
Anita
Okay
family with young children
11-20-2016
Pros: The beds, room, linens were very nice and comfortable. The room was clean and had small amenities (refrigerator, coffee/tea pot).
Cons: The physical plant not in a nice condition (doors frayed, hallway dingy, dark). Also the noise level is really high!! and everyone has to slam door to shut it!!
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