Located close to main highways and an easy commute into Manhattan, this property's rooms are somewhat modest in décor but are very clean and spacious.
Smoke free premises. 176 units. 9 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-shopping outlets, bus & train stations.
Terms
6 day cancellation notice-fee imposed, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 219 guests
Showing reviews 1 - 5 of 50
5.8
Donald
Okay
young couple
09-28-2016
Pros:
Cons: our ac in our room was broken. It was a loud banging noise all night and our room was hot and they did nothing for us!
8.3
Alice
Very Good
review category group of friends
09-27-2016
Pros: Front desk staff and shuttle drivers were very friendly and helpful. Shuttle was a nice convenience.
Cons: Location not very convenient to bus stop, stores or restaurants. No newspapers in English. Front desk had no bus schedules. Breakfast was included but pancakes were cold 2 days in a row; told staff but nothing was done.
9.6
Jerry
Exceptional
mature couple
09-27-2016
Pros: Older hotel but you can eat off the floors and they have a gormet Italian Restaurant
Cons: The location appears to be a little seedy...but it is very safe
9.6
Cleveland
Exceptional
mature couple
09-21-2016
Pros: Extremely helpful staff and location to public transportation to get into NYC. Will stay anytime we are in area and highly recommend to others.
Cons:
7.5
John
Good
review category group of friends
09-17-2016
Pros: shuttle bus
Cons: taxis to metlife
8.8
Mary
Excellent
young couple
09-05-2016
Pros: Service provided by the shuttle
Cons: Varity for breakfast. The same thing every day got old quick.
10.0
Charlette
Exceptional
young couple
09-01-2016
Pros: Location was great. Breakfast was good. Staff was very helpful with directions
Cons:
6.7
Melissa
Pleasant
review category group of friends
08-24-2016
Pros: Breakfast was nice. Good location to get public transportation to venue. It was great to have fridge and microwave in the room.
Cons: Bathroom needs updated so it appeared dirtier than it was. Slightly humid feeling and therefore the bedding felt damp.
8.3
Randall
Very Good
review category group of friends
08-18-2016
Pros:
Cons: Didnt make since that the shuttle couldnt drop us off at stadium thats right next door. But instead took us further away in opposite direction to take a train. Also it was Very annoying that your shuttle driver thought our inconvenience was humorous. A second shuttle would help as well
7.9
San
Good
family with young children
08-16-2016
Pros:
Cons: Everything was good except the poor internet connection. Very weak wi-fi connection with drop outs and huge time to load web pages. Not expected at this age of internet on a hotel like this :(
9.6
Christine
Exceptional
family with older children
08-09-2016
Pros: Staff was mostly wonderful and very helpful. The shuttle was a little confusing. On the website, you list a free shuttle to Times Square every day. That is the reason I chose this hotel. When I went to check in, I was told the free shuttle to Times Square was only if you booked a site seeing tour. You should probably change that on the site.
Cons: I booked through a third party. The price was over $100 more than your price. When I checked in, the girl at the counter said she would see about getting the price adjusted, but when I checked out, no one knew what I was talking about. I was told(almost rudely) that they couldn't do that. So, why did the first girl go into the office and ask a manager about changing the price?
3.3
Sean
Poor
family with older children
08-05-2016
Pros:
Cons: Here is a list of things that my family experienced at the Meadowlands Plaza Hotel:
- After checking in as a group the night before, woke up to find out there would be an extra $15 charge per person per night.
- Scheduled a lift on the free shuttle service. Shuttle was late.
- My family boarded the shuttle, was seated on the shuttle for 15 minutes, was asked to exit the shuttle.
- Waited in line at the service desk to make sure that we had scheduled our ride (we had.)
- Called the hotel a half hour early to schedule a pick up at the train station. Was told to call from the train station and a shuttle would be there in 10 minutes.
- Called from the train station, was told we were on the list and the shuttle would be there shortly.
- Called back a half hour later, was told there was no record of our reservation, and the shuttle was making other pickups, would be there as quickly as possible.
- Came back to the hotel, our room keys (4) wouldn’t work. Had to go to the front desk and get new keys
- Opened our room to find that it had not been serviced at all.
- Went to the manager to list these complaints, the manager (while nice) told us there was nothing she could do for us in regards to our stay.
7.5
Sandra
Good
family with young children
07-24-2016
Pros: The rooms and hotel location were spot on for my purpose of travel, the shuttle bus was an ideal service. Nick , Fernando, Michelle and Lidia with house keeping and reception teams
Cons: Please see the above
4.2
Claudia
Disappointing
family with young children
07-13-2016
Pros: Breakfast was ok
Room ok
Cons: Service at reception was horrible
7.9
Erh25
Good
young couple
07-12-2016
Pros: The breakfast was good and the shuttle was very convenient.
Cons: The room smelt like cigarettes
2.9
Kdennis627
Poor
family with older children
07-08-2016
Pros:
Cons: Asked about the shuttle night before we wanted to use it, 2 front desk clerks said no problem, let us know by 8 a.m. since we asked about 8:30 a.m. time. We called next morning and clerk told us that he was on a run and wouldn't be available until 10:00 a.m.!!! Van was sitting outside (see photo)...we think they didn't have a driver until 10:00. We were upset since we booked this hotel because it offered shuttle service to the bus terminal or train station...that's a joke!! Spoke with woman who claimed to be the manager and she offered no help!! We had tickets for 11:00 a.m. to Statue of Liberty and Ellis Island so we were now having to figure out how to get to NYC without having to take our car and park for $50+ We also had an issue where they asked my son's age and I told them 14 which I also had on booking information, they proceeded to put him down as 12 and so they wanted us to pay for his breakfast when it said FREE breakfast!! They finally gave us a voucher for him but was a hassle. WILL NOT RECOMMEND AT ALL!!!
10.0
Linda
Exceptional
review category group of friends
06-29-2016
Pros: The staff was the best. Very friendly and very helful. Nick the Suttle driver was a joy.
Cons: All just perfect
7.9
Michelle
Good
young couple
06-22-2016
Pros: BED COMFY. BREAKFAST WAS OKAY. NOTHING AMAZING. WOULD HAVE LIKED TO SEE MORE FRUIT. STAFF WAS VERY NICE. SHUTTLE SERVICE WAS GREAT. TOOK ME DIRECTLY TO TRAIN STATION WHERE I TOOK TRAIN TO PENN STATION IN NY TO CONNECT W/ANOTHER TRAIN TO GO TO WTC. WORKED OUT PERFECTLY FOR ME. DIDN'T NEED TO TAKE MY CAR INTO THE CITY AND PAY ASTRONOMICAL PARKING PRICES.
Cons: BREAKFAST COULD HAVE USED SOME IMPROVEMENT BUT, OTHERWISE SATISFACTORY. COFFEE WAS AWFUL.
7.5
Kunle_adewusi
Good
solo traveller
06-19-2016
Pros: Free transport to malls and other places around the environs. The complimentary breakfast was good. Very clean room.
Cons: The Wi-Fi was poor. Some power points in my room were not working.
8.3
Fenil
Very Good
solo traveller
06-18-2016
Pros: Hotel was excellent, good service of drop and pickup to the bus stop or railway station 24hrs that is free of cost.
Cons: The guy at the bell desk who also serves as a driver some times, dosnt know to smile at all.
2.9
Aleko
Poor
mature couple
06-12-2016
Pros: Not much
Cons: Staff lack of training
8.8
Bunny
Excellent
solo traveller
05-24-2016
Pros: Very clean and comfortable room.
Cons: Not applicable
9.6
Richard
Exceptional
mature couple
05-24-2016
Pros: The free shuttle to the train station. The free breakfast. The friendly staff.
Cons: Had a hard time finding it.
5.4
John
Fair
mature couple
05-11-2016
Pros: Breakfast was nice and easy access to the train was main reason we stayed here.
Cons: Noise from bar was audible in our room making it difficult to fall asleep. Bed was rock hard.
10.0
Brenda
Exceptional
review category group of friends
05-02-2016
Pros: W
Cons:
7.5
Marco
Good
family with young children
01-11-2016
Pros: The shuttle service and free buffet in the morning clean room
Cons: We had a problem at check in whit my debit card they couldn't use it took over an hour for check in thank god we had an extra credit card
5.4
Hot
Fair
review category group of friends
01-04-2016
Pros: Air conditioning in room broken and extrmemely hot and uncomfortable and when complained nothing was fixed or offered to make changes to bill to compensate
Cons:
8.8
Jose
Excellent
family with older children
01-03-2016
Pros: The service Was excelent.
Cons:
9.6
Lynda
Exceptional
mature couple
12-21-2015
Pros: The location of hotel was only about 10-15 min from shopping and dining. I liked that breakfast was included in the booking. They drove us to a bus stop to nyc but noticed they had a shuttle that took you to and from times square if you got up early enough. They picked us up from the bus stop at no charge.
Cons: I couldn't complain about our stay at all.the only complaint I have is I wish I had booked our weeks stay there in october instead of at the red roof inn across the street.
8.3
Overnighter
Very Good
family with older children
11-22-2015
Pros: Welcoming staff. Clean rooms. Good breakfast.
Cons: Highway noise, though not unbearable.
7.9
Manuel
Good
solo traveller
11-17-2015
Pros: The personal is very friendly and helpful with the tourist. The shuttle is available 24 hours.
Cons: Baf wifi, never could have a good connection with my computer.
9.6
John
Exceptional
solo traveller
11-01-2015
Pros: Staff was accommodating. Transportation to Manhattan simple and quick.
Cons:
8.8
Peter
Excellent
family with older children
11-01-2015
Pros: This was the second time we stayed at the hotel. The courtesy bus was a great bonus in helping us get about.
Cons: There was nothing we didn't like.
8.8
Brent
Excellent
mature couple
10-13-2015
Pros: Shuttle service is excellent.
Drivers are happy to take you wherever you want to go in Secaucus.
Cons: There was a mix-up with room numbers and because of this we were involved in an upsetting situation.
9.6
Michael
Exceptional
mature couple
10-11-2015
Pros: Location, complimentary shuttle bus, excellent staff, easy and quick access to NYC by train
Cons:
5.8
Rejean
Okay
young couple
09-22-2015
Pros: Shuttle service
Cons: The staff at the reception and the management treated us in a totally unacceptable way. I called Booking.com to intervene, which they did very well, but the hotel management did not change their attitude. I do not recommend to anybody to visit this hotel
2.5
Scott
Poor
solo traveller
09-20-2015
Pros: Hotel is old and outdated, rooms were not clean. Will not stay there again
Cons:
8.8
Sam
Excellent
review category group of friends
09-19-2015
Pros: It's very convenient, not fancy but clean. Perfect location, next to the highway and only 15 mins away from Manhattan.
Cons: Some rooms are close to the highway, so could be a bit noisy.
7.5
Claire
Good
review category group of friends
09-14-2015
Pros: Service of the shuttle to the train station, the comfort of the bed.
Cons:
8.8
Haydn
Excellent
mature couple
09-12-2015
Pros: The location and on-site facilities
Cons:
6.3
Teresa
Pleasant
review category group of friends
09-02-2015
Pros: The front desk staff was very nice.
Cons: When we went down for our "complementary" breakfast, there was about 15 minutes left and we were not allowed to sit in the dining room because they were preparing for lunch. However, we were told that we could sit in the bar area and that the food would be out for a little longer. I simply put my food down and went back to get juice, and half of everything was gone. Worse yet, the waitress came over and told us we had to leave because breakfast was over! We were trying to finish our coffee! Would I ever go back, probably not!!!
8.3
Eduardo
Very Good
family with young children
08-22-2015
Pros: Free wifi and free breakfast. Very convenient to trains and New York City. The shuttle bus was a big plus. Very good staff.
Cons: The bed was too firm. The pillows were hard.
9.6
Michael
Exceptional
review category group of friends
08-20-2015
Pros: Staff was very helpful, room was comfortable. Shuttle was nice when available.
Cons: Breakfast was the same thing every day, could have used more variety.
9.6
Tisha
Exceptional
review category group of friends
08-18-2015
Pros:
Cons: Little too expensive.
8.8
Cody
Excellent
young couple
08-18-2015
Pros: Location was great, 2 nice bars/restaurants within walking distance. Staff was generous
Pros: During checking it was extremely busy, but the staff was very apologetic and extremely courteous. My daughter and I very much enjoyed our stay. We just wish we were ready in time it to enjoy the free breakfast. We also loved the set up of our updated room. Very, very nice. Thank you!
Cons:
8.8
Jamille
Excellent
mature couple
08-06-2015
Pros:
Cons: The Bathroom must be update.
9.6
Asim
Exceptional
family with young children
07-28-2015
Pros: Everything. Very good hotel for families. No drugs or prostitutes or smell. Neat clean. Daily room service. Big rooms. Shuttle service very good.
Cons: Nothing for kids. A play area or a kids pool would be good.
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